Patriot CDJR of Tulsa

Awful experience I purchased a truck here around the end of March. The inside trim on my doors did not match and I was promised it'd be resolved soon. First, I was tol I purchased a truck here around the end of March. The inside trim on my doors did not match and I was promised it'd be resolved soon. First, I was told the manufacturer is responsible and the dealership was waiting on parts. It took many phone calls and me showing up at the dealership multiple times to figure this much out. They finally called me to come in and fix my doors (after 6 weeks). Turns out, they didn't even have all the parts needed yet and couldn't tell me when they'd be in. I talked to the sales manager again and he told me they'd just tear another door off a truck in the lot, which I suggested to them to begin with. It ended up being another couple of weeks before they called me in again (three months after purchase). They gave me a loaner truck that had almost no gas in it while my door was getting fixed. When I mentioned this to Lucas, he asked if it could make it to the gas station. While this ordeal was going on, I requested a spray in bed liner almost every time I talked to someone. I could never get a straight answer from anyone about it. When they finally called me to tell me my doors were fixed, I asked about the bed liner again. I guess Lucas never told the service dept. about it so they had no idea. So they had to keep my truck another day cause I wasn't about to get it back without one after all this trouble. Yes I got SOMETHING out of all this (a bed liner...woo). Was it worth my time and all the trouble? Not really. I still plan on telling people not to go here for new purchases. Also, if you were referred by a friend or family to go here cause of their fairness in pricing, think again or do more research. They did not give me a good price on my truck. I should've done more research, but I figured since members of my family have bought 4 or 5 vehicles from them, they'd take care of me. More

worst truck deal I've ever had they wrote 2 contracts for my truck and turned in the wrong one, said warranty was 2,500 charged me 7,000. bought the truck 12/27/14 and everything ha they wrote 2 contracts for my truck and turned in the wrong one, said warranty was 2,500 charged me 7,000. bought the truck 12/27/14 and everything has still not been resolved just horrible experience will never buy from any bob moore as long as I'm alive and anybody i know i will not recommend to buy from them. just keep getting a run around More

Second chance. I bought an suv from them, Allen was great. He knew everything there was to know about the vehicle we were buying. He even stayed way past closing tim I bought an suv from them, Allen was great. He knew everything there was to know about the vehicle we were buying. He even stayed way past closing time to help clean my new suv so my husband and I wouldn't have to stay longer. We did have some issues after the sell with Larry (the sales manager) but Patrick stepped in quickly and got our issues resolved. We were very pleased with how Patrick was very caring and understanding. More

Great Experience I recently purchased a vehicle from Bob Moore and had a fantastic experience. The sales staff was awesome and never pressured us into the purchase. Th I recently purchased a vehicle from Bob Moore and had a fantastic experience. The sales staff was awesome and never pressured us into the purchase. They gave us the time we needed to discuss what features we wanted and what price range we were comfortable with and then found the perfect vehicle for us. I would definitely recommend them to anyone looking for a new vehicle and will definitely be going back for future vehicles. More

Great team to work with! Found the car we wanted online and got lots of helpful information about the car from Alan and Lucas. Compared their price to other dealerships and n Found the car we wanted online and got lots of helpful information about the car from Alan and Lucas. Compared their price to other dealerships and no one even came close. Came back a few days later to purchase and the process was completely painless. Everyone was very friendly, not pushy and more than willing to help. They were as excited for us as we were! More

"Thank you Candy" After walking into Bob Moore and meeting our sales person, Candy Grammer, we knew that we were in the right dealership. Our experience was a relaxin After walking into Bob Moore and meeting our sales person, Candy Grammer, we knew that we were in the right dealership. Our experience was a relaxing and no pressure visit. Candy was knowledgeable and was able to answer all of our questions. We didn't buy our jeep on the first visit and again no pressure as we walked out the door. Candy researched what we were looking for and was responsive to our requests. We did visit other dealerships and comparing that our visit from start to finish at Bob Moore was stress free. In saying this we did purchase our 2015 Jeep Wrangler Unlimited from Bob Moore with Candy's assistance. Thanks Candy! More

DONT SERVICE YOUR CAR HERE After purchasing a pickup from another dealership I desided to take it here for service. Well that went all south after a week with the truck they fin After purchasing a pickup from another dealership I desided to take it here for service. Well that went all south after a week with the truck they finally told me they could not repair it under the Mopar Warranty so I called my original dealer and they said they would gladly take cafe of it, so I told that to Bob Moore's service manager "BEN". I still paid for the diagnostic and on my way I went. This was on a Thursday, the following Tuesday I took it to the other dealership only to find out "BEN" had called Mopar that Monday to tell them my truck was extremely modified WHICH VOIDED MY WARRANTY. My truck had only 44k miles and was covered until 120k. If you had a much as an exhaust tip on your vehicle don't take it here. By the way the truck does have a lift which was bought like that brand new. More

GREAT EXPERIENCE looked on internet for cars found what we were looking for at Bob Moore on south memorial was treated like we were family by all thanks again to RAMO looked on internet for cars found what we were looking for at Bob Moore on south memorial was treated like we were family by all thanks again to RAMON MILLER More

Great experience. Thanks to Chris, I am able to get a chance to feel relaxed and free, even this is first time for me to buy a new car in the USA. He is young and can Thanks to Chris, I am able to get a chance to feel relaxed and free, even this is first time for me to buy a new car in the USA. He is young and can make purchaser happy with his humor although there are some obstacle to proceed smoothly and fast. Additionally, Jason is a brilliant guy who also makes people delighted. Although I do not know what was the original price exactly (dealers may just know this price), but I satisfied the process, price and warranty. -K.T.W- More

New Truck Purchase Found my truck on the internet, received an informative email about it from Greg Wilson. When we arrived at the dealership we were greeted by friendly Found my truck on the internet, received an informative email about it from Greg Wilson. When we arrived at the dealership we were greeted by friendly people who directed us to Greg. After a short visit with Greg, he introduced us to Lucas Sanko who took me for a test drive and explained all the features on the new truc, then worked with us to arrive at a fair price on the vehicle. More