Patriot CDJR of Tulsa | Page 2

Antonio really came through for me with my purchase not only did he make sure I got the exact truck I wanted he also made sure I got the best deal compared to the other dealers I visited only did he make sure I got the exact truck I wanted he also made sure I got the best deal compared to the other dealers I visited More

Antonio was great to deal with. Very respectful and responsive to all calls and or texts. Very respectful and responsive to all calls and or texts. More

Antonio was the best salesman I’ve ever dealt with! He managed to sell 3 cars at the same time and never left us feeling like we weren’t being tended to! Buying a car from him was truly a great experie He managed to sell 3 cars at the same time and never left us feeling like we weren’t being tended to! Buying a car from him was truly a great experience and I would recommend him to anyone! More

I wish there were negative stars to give to this dealership. Let's start from the beginning so you guys can save your nerves, frustrations and time and not choose to do business with them. I live dealership. Let's start from the beginning so you guys can save your nerves, frustrations and time and not choose to do business with them. I live in Illinois and reached out online to them for a pick up. First I got a salesman that after the first message, he vanished. Then a sales lady replied. After providing all the info for the car I was looking for and the trade-in car info, she vanished. Simply dissapeared. Then I reached personally by phone( Which by the way, good luck getting to somebody there, all their voicemails are full and nobody calls back). Finally got Mike to give me a price, I agreed on the price, signed the paperwork, paid for delivery and comes to find out they can't send the car out on a platform for another week. I agreed to have a driver drive it to Illinois. I supossed to get a check for the difference. That check came after 2 weeks of multiple calles and emails. The car came with a dent on the hood, a damaged rim and a slash on the tire. They sent the car with a slashed tire on the side wall that was nowhere near safe to drive across states putting the driver in danger. Next day the battery died. The moment I opened up the hood, I could see the scratches from the jumpers, they jumped the car before. Remember that this was the first time I opened the hood. Finally got Konstantine involved, apparently he's a manager there. Even with that, the miscommunication contined. After a week, they finally scheduled the car to be dropped at a local dealership here in Illinois. The ordeal continued, no loaner, scrambleded around to get a rental. Took the local dealer little over a week to finish the damages and when it was time to pay, they couldn't figure out how to make a payment for it. I ended up making the payment myself again, and then again, I received the check for it 2 weeks later. Imagine that at this point, I purchased the car over a month ago. On top of that, they never paid off my trade-in, the lender is sending late notices to me and I keep getting the run around that they sent the check but the lender confirmed that they never received the check. I'm getting the run around for the last 2 week about the trade-in being paid and nobody can get me an answer. If they paid, why the financing company keeps calling me, if they sent the check to some other place, why they don't cancel that check and send a new one? This entire purchase was a disaster, from fishy sales people that don't answer back, to managers that don't answer or return calls, accounting department that can't match the address on the check with the shipping label(Yes, they sent one of the reimbursment checks to a wrong address), to delays or no communication at all. Try to avoid this place if you can, unless you really need the drama associated with my experience. I see a lot of good reviews but when I look at the bad ones, it seems like for every bad review, they have somebody come in with a good review. Also start filing complaints to stellantis directly, that is the only way to avoid experiences like this. They opened up an investigation on them. At this point there are attorneys involved as well since my credit is on the line. Save your nerves, time and the aggravation and find a different dealer that actually appreciates it's customers. More

Micah was THE BEST salesman we have EVER done business with. Hes so personable, has such a fun, laid back personality but most of all showed so much integrity which is something my family and I value. We' with. Hes so personable, has such a fun, laid back personality but most of all showed so much integrity which is something my family and I value. We've never had a good experience buying a vehicle until today. We actually had an experience where we had fun instead of being pressured and bullied into a vehicle we didnt really want so Truly from the bottom of our hearts thank you Micah and patriot for going above and beyond for us and giving us an unforgettable experience finding our dream truck. ❤️ More

They practice Fraudulent & deceitful business practices. Finance fell thru weeks later & they still sold my trade-in. Finance fell thru weeks later & they still sold my trade-in. More

Clint Ackerman was very personable and attentive. Made sure we were comfortable and that we were his main focus while we were there. Made sure we were comfortable and that we were his main focus while we were there. More

Awesome awesome dealership very they bent over backwards to get me into the vehicle I was looking for to get me into the vehicle I was looking for More

Peyton and Roy were very helpful in getting me a truck i am happy with. Then after we had the truck 1 day we found something that needed to be fixed that had got over looked on the test drive . Called Roy o am happy with. Then after we had the truck 1 day we found something that needed to be fixed that had got over looked on the test drive . Called Roy on Thursday he met Ron at the dealership on Friday and they schedule it for repair. Thank you from a satisfied customer. I love my 2020 Warlock Ram . Thank you sincerely Sharon Ogden More