Patriot CDJR of Tulsa

I wasn’t happy with the process. The system trade value that the dealership used is a misrepresentation. It valued my trade based on a valuation system they used and then my trade va The system trade value that the dealership used is a misrepresentation. It valued my trade based on a valuation system they used and then my trade values came in over $4,000 less than what was valued when I submitted the offer based on their value. I also sent all the photos they asked for too. Also, the new car manager made an inappropriate comment on the bid sheet when negotiating. Overall, if it wasn’t for Talon working hard to negotiate the deal, I probably wouldn’t have purchased it. Also, when the brand new vehicle was delivered to my home, the driver ate food in it on the way and it smelled like onions and he dropped food in between the seats including onions and pickles. In addition, when they filled it with gas, they didn’t run it through the car wash and it was dirty and had bugs all over it. When I reported to the dealership, they never called to apologize nor did they reach out to me. Talon did follow-up several times to ensure all was good with the new purchase. The Finance office was very good to work with too. More

Chris and Bentley were such a great help ! Come check them out for great deals Come check them out for great deals More

Got me exactly what I wanted for the money I wanted to spend. Great to work with. spend. Great to work with. More

Extremely excited with the customer service! I recommend Hobbs he’ll get you approved and on the road the right way!! I recommend Hobbs he’ll get you approved and on the road the right way!! More

Very patient and accommodating. I didn't get the truck I thought I could get, I got a nice one. I didn't get the truck I thought I could get, I got a nice one. More

Great communication. Cam is the man! Helped us out alot with our two new vehicles! Cam is the man! Helped us out alot with our two new vehicles! More

Fast friendly service first time car buyer they went above and beyond helping me !! I didn’t have much credit but they helped me get started if ur trying to get started like me there definitely the plac above and beyond helping me !! I didn’t have much credit but they helped me get started if ur trying to get started like me there definitely the place to go thank you Patriot !!! More

Still waiting for promised repairs. Have appointment on Monday and have been promised a loaner truck. I hope to be able to give a strong and positive rating. Have appointment on Monday and have been promised a loaner truck. I hope to be able to give a strong and positive rating. More

I tried my best to give the dealer a fair shot at a good review. I signed a purchase agreement for a vehicle they had listed online. I had some major issues. The first and most concerning is odometer fraud. review. I signed a purchase agreement for a vehicle they had listed online. I had some major issues. The first and most concerning is odometer fraud. I signed a purchase agreement for a vehicle with 28,900 miles on it. A few days later when I received pictures of the vehicle it has 37,100 miles on it. Over 7,000 more! This was clear false advertising and they all claimed they had "no idea" how it happened. Thanks for the $250 off the vehicle lol. The second issue was a broken carplay screen that they did not tell me about until I got photos of the vehicle and discovered the issue. I will say we agreed on a fair price for this issue and that is why I am giving 2 stars instead of 1. But the issue should be disclosed along with the odometer fraud knowing I was going to buy the vehicle. The third issue was a terrible transaction experience. We agreed that I was going to fly in all the way from Michigan to pick up the vehicle. I gave them the date a week and a half in advance and signed all the paper and wired the money before I arrived. When I showed up I sat at the dealer for over 3 hours to sign one piece of paper and learn that the car needed a new battery. They discovered the battery was weak the day prior to pickup and said they forgot to service it until I arrived the next day. Not to mention that the sales department only checked in on my 2 or 3 times total and did not even show me the vehicle until It was time to drive it off the lot. The final issue was that I sat in the vehicle for the first time and noticed less than 1/4 tank of gas. At least fill the tank up for all these issues. Not a good image for the dealer. More

my experience with this purchase was one of the worst i have ever experienced. The address they put for me was incorrect and wouldnt correct it. the finance department said not to worry about it. they d have ever experienced. The address they put for me was incorrect and wouldnt correct it. the finance department said not to worry about it. they did not transfer the warranty into my name and multiple calls were made without a return call. a receptionist finally told me i needed to transfer the mopar warranty myself. More