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Patriot CDJR of Tulsa - Service Center

Tulsa, OK

4.0
531 Reviews

531 Reviews of Patriot CDJR of Tulsa - Service Center

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May 28, 2024

Best dealership experience that I've ever had, only place I will let work on my vehicles and buy my vehicles from! Go Patriot! More

by Sarah Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Gramm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Finley, Brian Creed, Ryan Kallam, Daniel Martinez, Ilidio Tavares, Brian Finley
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May 31, 2024 -

Patriot CDJR of Tulsa responded

We're honored to have earned your trust and loyalty! Thank you for your kind words and for choosing Patriot for all your vehicle needs. We're committed to providing exceptional service every time, whether it's purchasing a vehicle or servicing one. If you ever need anything in the future, don't hesitate to reach out. Go Patriot!

May 27, 2024

I could see that they were very busy, but they completed my service in a short time. While waiting for my vehicle, I noticed the staff doing their jobs and they seemed very happy and enjoying their work. More

by fwidow1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Adams, Daniel Martinez, Ilidio Tavares
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May 31, 2024 -

Patriot CDJR of Tulsa responded

Thank you for your feedback! We're glad to hear that despite being busy, we were able to complete your service in a short amount of time. Our team takes pride in their work and it's wonderful to hear that you noticed their positive attitude and enjoyment in their work. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your business and hope to see you again in the future!

May 27, 2024

Got me taken care of. Got my front end alignment done and I hope the other issues he notated for me on the service report. The only thing not done was the oil change More

by stantoncoba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez
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May 31, 2024 -

Patriot CDJR of Tulsa responded

Thank you for your feedback! We're glad to hear that we were able to take care of your front-end alignment and address the other issues noted on the service report. We apologize for the oversight with the oil change sticker and will ensure that it's updated properly next time. If you have any further questions or concerns, please don't hesitate to reach out. We appreciate your business and hope to serve you again in the future!

May 25, 2024

Bought a 2019 Escalade and found a few problems after the purchase. The problems were fixed promptly at no charge. Ramses did a great job for me. More

by rbackred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez
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May 31, 2024 -

Patriot CDJR of Tulsa responded

Thank you for your feedback! We're glad to hear that Ramses was able to promptly address and fix the issues with your 2019 Escalade at no charge. We strive to ensure our customers are satisfied with their purchases and our service. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your Escalade, and thank you for choosing us!

May 25, 2024

The requested service was done quickly and correctly. Scheduling on the website is a little confusing though. More

by dickey.steph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez
Report | Print
May 31, 2024 -

Patriot CDJR of Tulsa responded

Thank you for your feedback! We're glad to hear that the requested service was completed quickly and correctly. We apologize for any confusion you experienced with scheduling on our website and appreciate your patience. If you have any suggestions on how we can improve our online scheduling process, please feel free to let us know. We're always looking for ways to better serve our customers. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your business!

May 25, 2024

I don’t believe they even did the software update on my car when I brought it in. Then tried to tell me all my tires needed replaced before I got a rotation, when 3 of them are brand new! Tried to quote me More

by dor125782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Martinez
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May 25, 2024

Good service, it was time for my tires to be rotated asked to get all 5 moved but you did not. More

by ckccrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Adams, Daniel Martinez, Ilidio Tavares
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May 31, 2024 -

Patriot CDJR of Tulsa responded

Thank you for your feedback. We're glad to hear you were pleased with the overall service, but we apologize for not rotating all five tires as you requested. We'll make sure to address this issue to improve our service. If you have any further concerns or need assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you better next time.

May 25, 2024

They did a great job on the trans flush and had it done in a reasonable time. More

by SOLOCHEWIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Adams, Daniel Martinez, Ilidio Tavares
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May 31, 2024 -

Patriot CDJR of Tulsa responded

Thank you for your feedback! We're glad to hear that you were satisfied with the transmission flush and that it was completed in a reasonable time. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

May 25, 2024

Only concern was how quotes of cost change from my quote when I asked at the appointment. More

by tag3music
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez
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May 20, 2024

I got there at 250pm for my 3pm appointment. I didn't leave until after 530. I live in prague and had to drive to tulsa, didn't know I could do this at a closer dealership. But a simple 30 minut More

by kellylarsen704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez
Report | Print
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