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Patriot Chevrolet Buick GMC

Hopkinsville, KY

4.4
271 Reviews
We at Patriot Chevrolet Buick GMC appreciate your interest in both our store and in our site. We hope that your web experience has been a pleasant one, and that you will come by our store, located at 4401 FT CAMPBELL BLVD , HOPKINSVILLE, KY 42240-0000 to see firsthand our New and Pre-Owned inventory, including the Chevrolet Silverado, GMC Sierra, Chevrolet Camaro, Chevrolet Malibu, Buick LaCrosse, Buick Regal and GMC Acadia, just to name a few. We offer low pricing on new and used Chevy, Buick and GMC autos, easy financing, on approved credit, and world class service after the sale. Our Finance Center works with all credit types, from good to bad credit. Our Service Department and Parts Department are willing and ready to assist with any needs you may have in the maintenance of your New or Used Chevrolet, Buick or GMC, and our prices are very competitive. At Patriot Chevrolet Buick GMC we treat every customer who walks through our doors like family. Come experience our no pressure sales process, and down home, everybody knows everybody, atmosphere today! We want you to be our customer for life!
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4401 Fort Campbell Blvd

Hopkinsville, KY

42240

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Showing 271 reviews

May 14, 2023

Great service! Quick fast and to the point. Took great care of my family and myself! More

by marshall.stewart147
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Perdue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rojas
May 17, 2023 -

Patriot Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Gene Curtis, General Manager, (866) 464-2012

May 12, 2023

We were able to get a beautiful vehicle with a great payment. They are very honorable and very knowledgeable. We explained our needs and they delivered. More

by meagannicole365
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Perdue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate and Isaiah
May 15, 2023 -

Patriot Chevrolet Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Gene Curtis, General Manager, (866) 464-2012

May 11, 2023

They were efficient with my oil change and answered any questions I had at the time. More

by N.R.COHEN143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia in service department
May 12, 2023 -

Patriot Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Gene Curtis, General Manager, (866) 464-2012

May 11, 2023

There is a great service department and Susie Smith a sales representative is the best. She is always checking in on me and making sure I’m being taken care of when in for service. More

by EMILY.COLLINS54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Smith.
May 12, 2023 -

Patriot Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Gene Curtis, General Manager, (866) 464-2012

May 10, 2023

The service rep, I believe his name was Dave. Awesome guy went above and beyond. Great service. The length of time waiting for back ordered parts is a different story. One star if that. More

by SOMANYTRIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave in service is great. Above and beyond.
May 12, 2023 -

Patriot Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Best, Gene Curtis, General Manager, (866) 464-2012

April 08, 2023

This is PART 1 of my review for PATRIOT CHEVROLET in Hopkinsville, Kentucky. So far the dealership gets 1.66 stars. I'll give the same 1.66 stars for PART 2 & PART 3 for a total of 5 Stars, if all goes More

by tullamor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Profitt-Excellent sales person
Apr 11, 2023 -

Patriot Chevrolet Buick GMC responded

Thank you for your feedback. We are eager to hear how the rest of your experience will go! Our goal is to always give a 5-star experience! Best, Gene Curtis, General Manager, (866) 464-2012

January 01, 2023

The only reason I am giving them one star is because I have to write this review. Worst customer service I have ever received at a car dealership. They would not honor their internet price, nor would More

by Kharwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sean morales
Jan 09, 2023 -

Patriot Chevrolet Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

May 07, 2022

Took my vehicle to them to sell to them, my wife and I agreed with the salesman on a price , when the salesman returned with the paperwork for us to sign they were going to give us $1000 less than we had More

by ray.byers02
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Joey
May 09, 2022 -

Patriot Chevrolet Buick GMC responded

Mr. Byer, you were contacted Saturday afternoon and explained that the sales person misspoke and that we were not collecting sales tax. At the end of the conversation, you decided to not accept the purchase price for your vehicle. It was clarified to you that there wasn't any "scamming" going on and I would appreciate it if you updated your review to reflect that information that you omitted. Best, Gene Curtis, General Manager, (866) 464-2012

May 09, 2022 -

ray.byers02 responded

I did not omit any information, I made that post before I was told it was not a sales tax. I was then told that it was a processing fee that I would have to pay for Patriot Chevrolet to process the paperwork for purchasing my vehicle. The $1000 processing fee was never mentioned when we came to an agreement on the price for my vehicle, it was not mentioned until after the salesperson came back with the paperwork to purchase the vehicle from me. Bottom line, Patriot Chevrolet was not going to give us the price that they agreed with us on.

February 08, 2022

After cancelling my extended warranty with Easy Care that I did not sign up for, Patriot Chevrolet, Nate Henry Finance Manager has avoided me and has not refunded the extended warranty check from Easy Care. More

by ahrramey
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nate Henry
Feb 14, 2022 -

Patriot Chevrolet Buick GMC responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Best, Gene Curtis, General Manager, (866) 464-2012

December 28, 2021

Typical stealership. These guys are liars. My dad unfortunately trusted these guys. They gave my dad approximately $4000 less than fair trade in value for his truck and charged him approximately $500 More

by Scott S.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales team
Jan 03, 2022 -

Patriot Chevrolet Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact me at your convenience. Best, Gene Curtis, General Manager, (866) 464-2012

Jan 03, 2022 -

Scott S. responded

No need to call you. My dad signed the contract so he’s locked in. We’ll just have to accept that he got taken advantage of by you. Just wanted to warn others to not trust your sales people.