Back

Patriot Chevrolet Inc - Service Center

Hopkinsville, KY

4.2
118 Reviews

118 Reviews of Patriot Chevrolet Inc - Service Center

Sort by
May 18, 2024

Service was great! ! The Cobb lady was very helpful!! I will be back to Patriot 4 sure until future!!’thabks More

by MATT.DAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Perdue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms Cobb was great & professional
May 07, 2024

As always, the staff at Patriot have been nothing but great to do business with! Im a firm believer that when you work in sales, reputation is everything! The atmosphere and staff have always made us fee More

by trogdenbj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rojas
May 09, 2024 -

Patriot Chevrolet Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Gene Curtis, General Manager, (866) 464-2012

May 04, 2024

Has a very friendly staff and great with making service appointments for my vehicle maintenance needs. More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Perdue
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Patriot Chevrolet Buick GMC responded

Nate, thank you for writing such a great review about our dealership! I appreciate the feedback and I am pleased that your service experience was so positive. I always do my best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. I look forward to seeing you again. Best, Gene Curtis, General Manager, (866) 464-2012

May 01, 2024

It took 5 hours to do an oil change and tire rotation with an appointment. I have had the worst experience with this dealership since i purchased the car . It absolutely is horrible . More

by DLACY87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one said their name
May 04, 2024 -

Patriot Chevrolet Buick GMC responded

I appreciate this feedback about your experience with us. Your time is valuable to me and I strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Best, Gene Curtis, General Manager, (866) 464-2012

April 28, 2024

I had to take off work twice to get oil change and infotainment system updated because they couldn’t get “two techs in the same day” scheduled. When I came in for the update they had me scheduled for More

by jlt72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James
May 01, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and want to learn more about what took place. Please contact me at your convenience. Best, Gene Curtis, General Manager, (866) 464-2012

April 25, 2024

Mr. Nick Haneoek is a good service advisor along with the other two employees they help in what your needs are More

by melvindwaggoner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no longer works there
Apr 26, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for your wonderful feedback, Melvin. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Gene Curtis, General Manager, (866) 464-2012

April 20, 2024

They got me right in. before my appointment. The price was higher then I anticipated. More

by BILLIEJSANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Perdue
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for taking the time to provide this feedback, Billie. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Best, Gene Curtis, General Manager, (866) 464-2012

April 17, 2024

My service experience was superior! The check-in was fast and efficient. Great customer service More

by TURNERCHRIS105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t deal with sales
Apr 19, 2024 -

Patriot Chevrolet Buick GMC responded

Chris, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Gene Curtis, General Manager, (866) 464-2012

April 09, 2024

I had mechanical the next day after buying the vehicle, costing me over $2,000.00.to repair More

by gdeanpettus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah Perdue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Patriot Chevrolet Buick GMC responded

Dean, I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Best, Gene Curtis, General Manager, (866) 464-2012

March 30, 2024

Oil change was done right. They didn’t do a full check because the fuel filter needs replaced, so now I have to schedule another appointment. Also I had my light bulb a differe More

by HALLTERRY1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah Perdue
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for sharing the details of your experience with us. We pride ourselves on providing top-notch service, and you are no exception. Please contact me directly at your earliest convenience so we can work on a solution together. Best, Gene Curtis, General Manager, (866) 464-2012

1
...