Patriot Chevrolet GMC of Ardmore

Best car buying experience ever!!! The Fenton GM Superstore is the best most easy to work with dealership I have ever been to!! They are all so nice, educated about their product and he The Fenton GM Superstore is the best most easy to work with dealership I have ever been to!! They are all so nice, educated about their product and helpful. My salesman Chad Woods went above and beyond to ensure I was taken care of and the vehicle I purchased was made affordable for me. A week after I purchased I referred my cousin to the dealership (her credit isn't very good at all) she was still able to purchase, had an affordable payment AND they sent me $100 just because I sent her to the dealership!!! I will refer all my friends and family to Fenton GM and I will purchase ALL of my future cars from there as well!!! :) More

Too my car in, a Saturn Ion 2004 for repair of the starter switch over 8 months ago. They replaced linkage, supposedly fixed the burned out cig. lighter, balanced tires. What a rip! The vehical is starter switch over 8 months ago. They replaced linkage, supposedly fixed the burned out cig. lighter, balanced tires. What a rip! The vehical is now recalled for the switch and the cig. lighter never did work! The weight fell off the tire which put it out of round again. I had a extra key made for my car, $9.00 and it only works in the door!!! Now I'm taking it in to get it refixed for the ignition switch and asking for my money back from last time because it has the same problem. These people are rip off's! They knew there were problems with the switch, but no they replaced the linkage. Use someone else, not them. I have to go to them Wednesday to get the switch fixed again and I will post if any problems. Hope Fenton gets a copy of these complaints. More

I live approximately 30 miles from Brad Fenton GM Superstore of Ardmore. I was in Ardmore shopping and stopped by to get an appointment to have vent visors put on my 2012 Equinox. I asked 'Katina' h Superstore of Ardmore. I was in Ardmore shopping and stopped by to get an appointment to have vent visors put on my 2012 Equinox. I asked 'Katina' how long it would take to order the vent visors. I wanted to go back the following week to have them put on. I also wanted an oil change and tires rotated all at the same time. She told me that she could get the vent visors the very next day and she would give me a "Ladies Day" special oil change if I could come in the next day. I really didn't want to do the 30 miles in and 30 miles back home again the next day, By the way I'm 74 years old. But she assured me that the vent visors would be there so I agreed. Appointment set for 2 pm. I make that extra trip in there and she had not even ordered the vent visors! So I made a 60 mile trip in there for the vent visors which I didn't get. I was very disappointed about that and let them know about it. I went ahead and had the "Ladies day" oil change and tires rotated. Then found out that I didn't get any special at all, because I paid the regular price of $37.81 for the oil change. And I told 'Katina' to forget about the vent visors. Katina told me that my vehicle was where "I" parked it. Well I parked it in the parking lot so I went into the parking lot looking for my vehicle. Walked all over the parking lot, could not find it, so I went back into the garage area and there it was parked where the "attendant" had left it. I felt like a total idiot. I had enough of Brad Fenton GM Superstore! My daughter happen to call me that evening and I told her about my horrible experience with BFS in Ardmore, Ok. and how no body there seemed to care about what was happening to me. She called the dealership to let them know what had happened to me. Next day I got a call from "service manager Aaron Brown" who half heartedly apologized but really didn't want to do anything except give me some gas for my next trip in there. They put that sticker on my windshield letting me know that I need another oil change in 3 months. So I asked him why I drove the vehicle for over nine months, little over 10,000 miles and still had 16 percent life to go according to "Onstar" now all of a sudden I need oil change in 3 months. He could not give me a reasonable answer and accused me of just wanting to argue with him. I do not have the time to tell you of all the unreasonable things he said about not relying on "Onstar" for maintenance of my vehicle. I'm thinking then why pay for 'Onstar' if you can't rely on it. After hanging up the phone I called my brother-in-law and asked him for his opinion. He recommended me to go with 'Onstar' rather than Brad Fenton Superstore in Ardmore, Ok. My first and last visit to BFS. More

We would highly recommend working on a deal with Tony Gayanich. He is the car salesman we asked for when looking for a new car. He has an outstanding reputation in Ardmore for being patient, kind, and ho Gayanich. He is the car salesman we asked for when looking for a new car. He has an outstanding reputation in Ardmore for being patient, kind, and honest. He puts no pressure on you to buy a car, and will not try to get you to buy a car you do not need. We can not say enough nice things about him. Would we recommend Brad Fenton, yes, as long as Tony is there. The GMC /Chevy place on Grand is the one he is at. We would not do business with the one on Holiday Dr.. We did not like the manager's attitude, nor we're we impressed with the sales team. The reviews we have read on Brad Fenton have not been all that positive, but the reviews we read on Tony were all excellent. We have never had any dealings with Fenton Motors, so we have not formed an opinion on any other aspects. Several of our friends an relatives use Mike Hellack, which is where we would have gone if Tony had not been the type of salesman he is We believe a lot of the negative reviews we have read on Brad Fenton ,and other dealers in town would change if the carsalesmen would take lessons from Tony . The deal they made us on our car beat all the other dealers in town. We love our 2013 Chevy Equinox, and hope all our future dealings with this dealership are as positive as the buying of the car has been . Tony stayed over two hours showing us all the gadgets, and how to use them. We also know that after the sale,he will still be around if we need him. Thank you Tony for all you do. More

I live in Dallas and I found a 2009 Tahoe LS with 39k miles for $26K (a great price at the time for similar vehicles). NADA said the car was worth $29k so the 2hr drive each way to Ardmore, OK was worth miles for $26K (a great price at the time for similar vehicles). NADA said the car was worth $29k so the 2hr drive each way to Ardmore, OK was worth it, or so I thought. I called the Brad Fenton GM Superstore (Ardmore, OK) FRIDAY (06/15/12) and confirmed the Tahoe was in stock. Again, Saturday morning (06/16/2012) at about 9AM, I called the Brad Fenton GM Superstore (Ardmore, OK) and talked to “Meeka” from Internet Sales, she confirmed the car was available for purchase, confirmed the price, and offered to pull the car up front for me and let the other salespeople know she was working with someone on a deal so the car would not be sold. I gave “Meeka” my name, phone number, and setup a time (1200-100pm depending upon traffic) to be at the Brad Fenton GM Superstore (Ardmore, OK). We drove the 2 hours or so and when we (my wife and I) got to the Brad Fenton GM Superstore (Ardmore, OK) we found the dealership located in a Strip Mall and asked for “Meeka”. Although only 1230, “Meeka” had “left for the day” and we would be working with her manager (we never caught his name). As it turns out, unfortunately the car we wanted was sold yesterday, in fact, the last deal of the day (what are the odds?). No one called and let us know the car was sold. However, the manager did happen to have a 2007 Chevy Tahoe LS with over 103k miles on special for $19,999 (well above average price at the time for similar vehicles). The manager said it was a great deal and he would give us an extra special deal since we made the drive up from Dallas. We said no, for an extra $6k we wanted the car 2 years newer with 60,000 less miles. We confronted the manager about the issue of confirming a car, price, and appointment, we were essentially told, “Sorry, but what can I do? They hire girls in the internet department and they do not listen to me.” Apparently the word of employees at Brad Fenton GM Superstore (Ardmore, OK) is less than credible. The manager found another Tahoe at a “partner” dealership, a 2007 Chevy Tahoe LS model with 60k plus miles for $27K. The manager said it was a good deal to spend more money on a 2 year older vehicle with almost double the miles on it than the car we came in for. I told him we can find better deals (newer vehicles, less miles, less expensive) in Dallas than the 2007 Chevy Tahoe LS he found. We heard a lot of empty apologies from the manager, but at no time did the Brad Fenton GM Superstore (Ardmore, OK) ever offer to do anything about our troubles. We asked to speak to another manager, but none was available and the owner was out. We were not looking to be given a free car, we just wanted to be treated fairly under the circumstances. The Brad Fenton GM Superstore (Ardmore, OK) did not offer to, do the decent thing, and compensate us for our time or even just pay for the tank of gas we wasted driving up to see the 2009 Tahoe that may have well been a “unicorn”. When I mentioned “fraud” and “bait-and-switch tactics” loudly in the customer filled showroom the manager did not seem to appreciate my flair for the dramatic. I will never do business with this shady Brad Fenton GM Superstore (Ardmore, OK). The people I know in Oklahoma, I will tell them to avoid Brad Fenton GM Superstore (Ardmore, OK) like the plague due to the poor customer service, unprofessionalism, and lack of integrity. I wish anyone who deals with this Brad Fenton GM Superstore (Ardmore, OK) has better luck than we did and avoids any “lemons” or “unicorns” from this dealership. More

Worst service ever. Brought my car in for an alignment and to have them look at a engine code and patch a tire. 8 hours later I call them to be told they had only "gotten around to" repairing the tire and and to have them look at a engine code and patch a tire. 8 hours later I call them to be told they had only "gotten around to" repairing the tire and that the service techs had been "passing around" the work order the whole day to see who wanted to work on it. More