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Patriot Chevrolet Inc - Service Center

Hopkinsville, KY

4.3
113 Reviews

113 Reviews of Patriot Chevrolet Inc - Service Center

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April 25, 2024

Mr. Nick Haneoek is a good service advisor along with the other two employees they help in what your needs are More

by melvindwaggoner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no longer works there
Apr 26, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for your wonderful feedback, Melvin. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Gene Curtis, General Manager, (866) 464-2012

April 20, 2024

They got me right in. before my appointment. The price was higher then I anticipated. More

by BILLIEJSANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Perdue
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for taking the time to provide this feedback, Billie. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Best, Gene Curtis, General Manager, (866) 464-2012

April 17, 2024

My service experience was superior! The check-in was fast and efficient. Great customer service More

by TURNERCHRIS105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t deal with sales
Apr 19, 2024 -

Patriot Chevrolet Buick GMC responded

Chris, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Gene Curtis, General Manager, (866) 464-2012

April 09, 2024

I had mechanical the next day after buying the vehicle, costing me over $2,000.00.to repair More

by gdeanpettus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah Perdue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Patriot Chevrolet Buick GMC responded

Dean, I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Best, Gene Curtis, General Manager, (866) 464-2012

March 30, 2024

Oil change was done right. They didn’t do a full check because the fuel filter needs replaced, so now I have to schedule another appointment. Also I had my light bulb a differe More

by HALLTERRY1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah Perdue
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for sharing the details of your experience with us. We pride ourselves on providing top-notch service, and you are no exception. Please contact me directly at your earliest convenience so we can work on a solution together. Best, Gene Curtis, General Manager, (866) 464-2012

March 27, 2024

The salesman was very informative and worked very hard for me. So that I could get my new vehicle. If I'm ever in need for another vehicle I surely will return. Excellent service and attentive to custome More

by gwendolynnwashington13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Perdue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaronn and Cassie his wife and James the financial manager 😊😊
Mar 29, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you Gwendolynn, I love hearing from happy customers. I know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact me if you have any questions on your new vehicle. Best, Gene Curtis, General Manager, (866) 464-2012

March 23, 2024

Worst customers service ever. I wouldn't ever refer anyone to Patriot Chevrolet. They are fraud More

by KDESMITH214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah Perdue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence travel sales Rep the worst
Mar 26, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me directly at your earliest convenience so we can resolve your concerns. Best, Gene Curtis, General Manager, (866) 464-2012

March 22, 2024

Great Service! I would recommend them too anyone. Great customer service. I did not have to wait long. More

by MRTHOMPSON37
Workmanship
Recommend Dealer
Yes
Employees Worked With
Micah Perdue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
Mar 25, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and I'm glad we achieved that. Best, Gene Curtis, General Manager, (866) 464-2012

March 19, 2024

The dealer ship is great The service on service my car took 1 and half hours with appointment to do simple oil change More

by MICSTROUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Perdue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. I am extremely happy that you left satisfied and do appreciate your business. Best, Gene Curtis, General Manager, (866) 464-2012

March 18, 2024

Although there was confusion in ordering my tire and scheduling, tire replacement was quick, and staff were attentive. More

by PHYLLISJD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Perdue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Patriot Chevrolet Buick GMC responded

I appreciate you for letting others know about your experience, Phyllis! If you ever need anything in the future, please don't hesitate to let me know. Take care! Best, Gene Curtis, General Manager, (866) 464-2012

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