Patriot Chevrolet

Liars they are These people are very dishonest and they don’t seem to care .read the reviews .You can tell by talking with them though so be sharp. Better yet don’t These people are very dishonest and they don’t seem to care .read the reviews .You can tell by talking with them though so be sharp. Better yet don’t ever go there run the other way fast More

Totally Rude and Inept I leased new 2017 Equinox which has had a multitude of issues none of which were ever addressed by the service department. The on board navigation sy I leased new 2017 Equinox which has had a multitude of issues none of which were ever addressed by the service department. The on board navigation system was not working properly and their solution was to just use my phone for directions??? I am now paying ONSTAR monthly. .The car had three inches of water on the floor.. They claimed there was a spider web in an air conditioning line, They rolled down the windows and set it outside to dry out. When I questioned why the car was full of leaves, I was told that the detail department was to busy to clean the carpets and mold on the seats. I found another dealership after there was an electrical issue (most likely due to the water) who fixed all of the warranty issues and changed the oil for the very first time (2019) after the service dept. at Patriot refused to make an appointment for me with the comment that they did not have to service it anymore because I wasn't nice? More

Best Experience I’ve ever had I cannot say enough good things about my experience at Patriot. Was catered to, understood and not pressured at all. Loving my new Equinox and will re I cannot say enough good things about my experience at Patriot. Was catered to, understood and not pressured at all. Loving my new Equinox and will recommend to all of my friends and family! More

Spent a LOT of money and regret it everyday Let me tell you about my experience at Patriot in 2017. I spent over 50k for a 2015 Tahoe LTZ, which had problems almost from day 1. My salesperson Let me tell you about my experience at Patriot in 2017. I spent over 50k for a 2015 Tahoe LTZ, which had problems almost from day 1. My salesperson was let go for some reason within a month of me buying it so my calls went unanswered. Follow up parts promised took a month to be installed - after I had to call and follow up yet again. 2 tires promised at signature, and they did not want to honor, only when I showed the signed agreement did they honor them. Then, after a couple months, the 2 front shocks went on the vehicle. Probably a known issue as after months of wrangling with them, they made me pay for the cost of the shocks and they ate the labor. I bought the wheel warranty, but the wheel warranty doesn't cover corrosion which was not communicated to me at sales "pitch" for add on warranties. In fact I was told - "Wheel warranties cover EVERYTHING, even flat tires". That was a straight up LIE. I am not even sure how all 4 wheel corrode after 3 years "in the elements" - where do they think wheels are? Again - probably a recurring issue on a lot of Chevrolet's. I have had it in there 3 times now for slow leaks and they cannot fix the tire leaks without ME replacing all 4 rims even with this phantom wheel warranty. Probably a $4000 bill. They said "yeah, the wheel warranty doesn't cover corrosion" - No sorry, no lets come to middle ground, lets go to bat on your behalf with the warranty company. My problem is as much the car as it is the whole dealership experience. When you spend a great deal of money, you expect a great deal of service. The manufacturer should stand behind their product and the dealership should stand behind the sales experience. They should value what you have given them and should work to keep you coming back for the next vehicle. Neither is happening here. I will never buy another Chevrolet, and I will never recommend Patriot to anyone. And that is a shame, as it could have been avoided by both Chevrolet and Patriot. From Day 1 it has felt like they just didn't care after I signed the paper. Warranties are a joke and only cover very specific items, make sure you read the small print and get written clarification on everything you are questioning about warranties. Wheel warranties only cover very specific items about those wheels. Ripped seats are only up to a certain rip size. They will hide that from you so you sign and then learn it on your own and then they will not stand behind it. They do not care. They only want to move the cars off their lots, they do not care about who is buying and what their experience is like. More

Awful. Horrendous wait times, incompetent sales people. Will do anything to make a buck, even stuffing you on the wrong car/a car you didn’t ask for. Horrendous wait times, incompetent sales people. Will do anything to make a buck, even stuffing you on the wrong car/a car you didn’t ask for. More

Great car buying experience! Worked with Zak Musetti on purchase of my 2018 CPO Tahoe. Buying experience could not have been smoother. Price of vehicle was very fair and value o Worked with Zak Musetti on purchase of my 2018 CPO Tahoe. Buying experience could not have been smoother. Price of vehicle was very fair and value of my trade was great. Looking forward to dealing with Patriot Chevy and Zak in the future! More

Lighting problem I needed work done on my GMC Acadia and was nervous about going to a dealer for service. From the first phone call I made to schedule the appointment I needed work done on my GMC Acadia and was nervous about going to a dealer for service. From the first phone call I made to schedule the appointment until the moment I drove away, I received better care than I’d received anywhere else to date. The car was fixed immediately, the price was reasonable and everyone I had come in contact with was friendly and knowledgeable. A special thanks to Eric who was my “advisor” today. I’ll certainly be back!!! More

The best! This is the 4th vehicle I have purchased. 3 new and 1 used. The whole experience is awesome! I always leave feeling happy and satisfied. Dalton is the This is the 4th vehicle I have purchased. 3 new and 1 used. The whole experience is awesome! I always leave feeling happy and satisfied. Dalton is the best, works hard for his customers. The entire team is dedicated and passionate. Thanks Dalton, Roy, Brett, and our favorite service professional, Brandon. Keep up the excellent work, we appreciate it! More

Get your next vehicle here! You will not regret it! The people here were absolutely excellent. They were knowledgeable, responsive and understanding. I dealt with Kristen and Tim on my purchase here an The people here were absolutely excellent. They were knowledgeable, responsive and understanding. I dealt with Kristen and Tim on my purchase here and could not be happier with the service. When it comes to customer service it is obvious they hold the highest of standards. I can't say enough about the staff and mangagement here at Patriot. They are truly the king's when it comes to buying a new or used vehicle. I highly recommend considering them in you next vehicle purchase! *Cheers* More