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Patriot Chevrolet - Service Center

Bartlesville, OK

4.4
373 Reviews

373 Reviews of Patriot Chevrolet - Service Center

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October 25, 2023

The best experience I have had with a dealership in 10 plus years buying cars! More

by S.Cole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Sparlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Colmenero
October 25, 2023

Scheduled service online, 7:00 a. m. for an oil change and tire rotation. All went well was out in about :45 minutes More

by jwolfe5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

Not so much the dealer, but the salesman and service department. To begin with, he knew we were coming to look at the vehicle the day before. He should have reserved it and had it detailed, ready and wa More

by MOODIESMUM
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Seabolt
Oct 10, 2023 -

Patriot Chevrolet responded

I’m sorry to hear you had anything less than a perfect experience! Please give me the opportunity to rectify that and ensure you are 100% satisfied with both your purchase and our service. Please call or come by so I may speak with you personally. Mike Waldmer, General Sales Manager

October 02, 2023

Great service and very friendly people! No high pressure sales here! They suggest what you may need but don’t keep after you to buy. More

by cherilynkaykuhl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Sparlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

Salesman "Hobbs" was great to deal with. He went beyond expectations to help us get the car we wanted. More

by corvetteman65
Recommend Dealer
Yes
Employees Worked With
Mark Sparlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

Oil change was free, but that said the service was excellent. Thank you, I will be back. More

by james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Sparlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2023

I left a couple of items in my trade in and did not get them back. No response after all called about them. More

by TSCIMECA
Recommend Dealer
Yes
Employees Worked With
TJ Thomas
September 09, 2023

Bought a f-250 next day had to take it back ac went out said they fixed they didn't took it back again for a and idle rough said they fixed it they didn't the sales manager said would cancel the deal I was More

by yoshiairo8228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brook and Dan halstead
Sep 09, 2023 -

Patriot Chevrolet responded

I'm so sorry you feel you've been left on the hook like that! It was never our intention to stick you with a truck you weren't happy with. When you purchased the vehicle, you brought up the A/C and we brought it back to charge it. If it didn't hold the charge that may be a different issue, but I wasn't aware. We did offer to buy it back when you called, and we will still stand behind that. I apologize if anyone told you or even implied otherwise. Please email me directly at mwaldmer@gopatriot.com so we can come to a resolution.

Sep 10, 2023 -

yoshiairo8228 responded

I don't know who this but your lying when I called they said the purchase went through so we could upgrade you I didn't want to upgrade the gsm was supposed to reach out never did are I would have brought the truck back the truck is the shop now for the same reason ac being repaired for $648 idleing rough because low spark to one of the injectors

Sep 11, 2023 -

yoshiairo8228 responded

Ok if never brought to your attention that's another reason the sales team was shady I've spent $698 on the ac they was supposed to fix bought two front tires $140 insurance $114 I'm taking a loss are going to reimburse those I'll bring the truck asap

September 06, 2023

Great experience, great deal. I looked for a car online for over a month. This vehicle had everything I wanted and more. More

by tluis_42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Sparlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Patriot Chevrolet responded

Thank you for your great review and kind words! Always happy to hear we added another member to the Patriot family! Your complete satisfaction is always our goal! -MW

August 30, 2023

Taylor and his service team are great at customer service. I feel I get treated well every time. More

by L&Dking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor