Patriot Ford of Sturgeon Bay

Everything about my last service appointment went very well. I am happy with their work. well. I am happy with their work. More

I appreciate Kyle explaining everything thoroughly to me and answering all the questions I have for him. and answering all the questions I have for him. More

Great service at a price agreed on 👍 I will look forward to doing business in the future. forward to doing business in the future. More

Horrible experience. Had two chances to fix a problem with the front differential and it was not fixed either time. Wasted two months of my time! I've made five trips to Had two chances to fix a problem with the front differential and it was not fixed either time. Wasted two months of my time! I've made five trips to the dealership from Sister Bay and still do not have a fully functional vehicle. More

When I picked up my new truck, my wife noticed a few paint chips on the door handle and a gash in the glove box. Patriot Ford not only fixed the paint and replaced the glove box with a new one, but they paint chips on the door handle and a gash in the glove box. Patriot Ford not only fixed the paint and replaced the glove box with a new one, but they delivered a loaner truck and picked up my truck even though I live 200 miles away. Fantastic service! More

Very disappointed with the service center. Requested an oil change and tire rotation on my truck at 50,000 miles. An oil change and tire rotation costed me $157. Mind you I also bought 4 new t Requested an oil change and tire rotation on my truck at 50,000 miles. An oil change and tire rotation costed me $157. Mind you I also bought 4 new tires from patriot only a few short months prior. Got the truck back, tried to drive it home and it shook terribly. Brought the truck back into service, and was told the tires were not balanced after the rotation. I was charged an additional $113 for them to balance the two rear tires. I was told “balancing tires after the rotation is not part of the service, it is additional.” I don’t understand why you would rotate tires and not balance them afterwards, great way to ruin your vehicle. Essentially I was additionally charged for their carelessness. Also no new sticker was placed on my windshield after the oil change indicating the mileage when the next oil change should occur. Honestly wouldn’t be surprised if they didn’t even change my oil in the first place! Terrible experience, will not be taking my truck back to Patriot. I take pride in my vehicle and the service that goes into it. Patriot does not. More

Fair Price on a quality vehicle. Alex & Dougan did a great Job! Excellent Overall Process Alex & Dougan did a great Job! Excellent Overall Process More

Oil was not filled to the full mark on the dipstick. washer fluid was not filled up. 2 hour oil change and tire rotation seems like a long time for a "quick lube." washer fluid was not filled up. 2 hour oil change and tire rotation seems like a long time for a "quick lube." More

Kyle did a great job at helping us in the Service Dept. and kept in contact with us throughout the service appointment. and kept in contact with us throughout the service appointment. More

I stopped to check out a truck saw on their ad. Took it for a spin & Kelly showed me the many features. After we made the deal, he went with to my storage unit , where the rear seat & soft top were Took it for a spin & Kelly showed me the many features. After we made the deal, he went with to my storage unit , where the rear seat & soft top were stored. Overall a good experience. More