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Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls

Wichita Falls, TX

4.4
1,650 Reviews
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2900 Old Jacksboro Hwy

Wichita Falls, TX

76302

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Showing 1,650 reviews

April 26, 2024

We're just RV traveling through from Kentucky. I did not have an appointment but was taken right in and serviced. Was only there about 30/40 minutes. Great service. More

by SWH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Very quick to get my vehicle in. And quick to have a response to when it would be ready and the problem. More

by crystaljacoba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Brandi hung up on me. I still have my lights issue and this is 4 th visit and still not fixed. More

by MJMOULDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly Hanks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandi Lucero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

Lindsey was great! The sales manager; forgot his name but had his hair tied, was as well they greeted us from Dallas Tx. Really went over and out for us. Even after we More

by Mr-alalimiy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Vandestreek
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

The service department has very informative and pleasant employees. Answered all my questions. Thank you More

by texasbilly1964
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

My experience with jeep and getting a radio replacement was good and satisfying thanks to Tommy More

by kerenrangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you for sharing your positive experience with us! We're thrilled to hear that your radio replacement was a good and satisfying one, thanks to Tommy. We appreciate your feedback!

April 10, 2024

One of the best automotive buying experiences I have ever had. I drove in from Norman, Oklahoma to purchase a new Jeep, after agreeing on the sales price over the phone. Arrived at the dealership, drove th More

by pelletiermj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashton Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Gearhart
Apr 10, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We express our sincere gratitude for your positive review! It fills us with immense joy to hear that your car-buying experience at Foundation Chrysler Dodge Jeep Ram of Wichita Falls was outstanding. Our dedication to customer satisfaction is unwavering, and we are thrilled to have met your expectations. Your business holds great significance for us, and we remain devoted to ensuring your ownership journey continues to be exceptional. May every drive in your dream car be filled with joy and satisfaction!

April 10, 2024

I was told my transmission was failing. I looked at it again after I was going to sell my truck for salvage and noticed there was no fluid in the transmission. I paid almost $200 for what. More

by JANICEMWILLIAMS85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t sure who I worked with but I pretty sure it was him. Low rating is due to my experience the past two times.
Apr 11, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We're sorry to hear about your experience. Our technician did diagnose the transmission slipping and found gear ratio codes, indicating an underlying issue. However, we understand your frustration regarding the fluid level. Please contact us directly to discuss this further.

April 09, 2024

I needed a state inspection and they got me right in and finished it quickly! While it would have been expected for them to inform me on anything that must be fixed, they didn't try to use a required inspec More

by davisculture
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you for your review! We're delighted that you enjoyed our service department and received top-notch service. Our commitment is to offer a positive and convenient experience for our valued customers like you. We appreciate your choice and look forward to serving you again in the future. Thank you for choosing Foundation Chrysler Dodge Jeep Ram of Wichita Falls!

April 08, 2024

They couldn't duplicate the issue after technician rode with me. Not blaming on them but it's doing same thing. Will take back in. Everyone was very nice More

by StaciK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Technician, can't remember his name
Apr 09, 2024 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you for your understanding and feedback. Please don't hesitate to reach out, and we'll ensure your vehicle gets the attention it needs. We appreciate your patience!

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