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Patterson Nissan

1.0

6 Lifetime Reviews

1201 McCann Rd, Longview, Texas 75601 Directions
Sales: (888) 812-6646

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6 Reviews of Patterson Nissan

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January 09, 2018

"Do not buy from them"

- Dissatisfied

Horrible!!! They sold me a wrecked car that was still under warranty...i took it back to repair it and they would never fix it but wanted me to pay over 500 for it.. I'm talking day after I bought this car... they will rip you off esp if you are a lady. Also will not return calls regarding money they owe me....they also sold another person I know a wrecked car and they had to have it towed home right after buying it and would not take the car back nor refund them their money nor replace car they traded in.. this ended up having to get legal help.

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Recommend Dealer
No
Employees Worked With
Bob
November 16, 2017

"Deceptive & Misleading & RUDE "

- WeGotBurnedByDealership

BUYER BEWARE. We were very happy with the vehicle we chose but after learning we were nailed with a $4000. warranty that we didn't ask for, then told it couldn't be removed, then it could, and later learning that the way this loan is set up although we are paid up several months payments ahead we're still being penalized with interest every day so by the time our next monthly payment comes due in March, we'll owe over $800 in INTEREST alone. We were told they set up the loan that was best for us, yet we found out later that we had other options with other finance companies, including the one our car is financed through. The finance manager, this guys name is Kyle, and surprisingly I was forewarned about him by Larry who was the salesman that rode with me when I tested the vehicle. He said watch out for him because he'll do exactly opposite of what you tell him you want. He was right. Kyle's quite the smooth talker, typical pushy salesman. He was writing numbers down on a piece of blank paper and trying to get me to sign the paper without explaining anything, just sign a paper with a few numbers written on it and it's a done deal. No way that's going to happen. Once papers were signed and vehicle was in our possession, he went from being super friendly, pushy to being completely opposite. He was rude, short, cut my wife off on the phone several times dismissing her questions and concerns. We are going to file a complaint with the Texas Attorney General's office, the BBB and have already spoken to our attorney regarding the Deceptive Practice Trade Act. They don't want to buy the vehicle back, and after this awful experience we don't want to keep it. Kyle really "fixed us up" good on this mess. It's going to ruin my credit if I decide to say the heck with it and just walk from it. It's been a bad experience all the way around and it would be wrong of me not to forewarn others to be very leery of this dealership. We talked with Steve, the GM of Patterson and he acted like he really couldn't care one way or the other. They got their sale, they severely misled a customer, put us in what I'm going to label a PREDATORY loan because of the way it's set up, and we're left with this mess. Bacon Chevrolet in Palestine puts this dealership to shame. They went over and above for us in an earlier vehicle purchase, we should have gone back to them instead of taking a chance and buying from Patterson. Won't ever happen again! So let me say again, BUYER BEWARE of this Patterson dealership, BEWARE of Kyle the finance manager, and anyone else who tries to push you into signing anything on the spot. These people have no conscience whatsoever how they do business.

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Recommend Dealer
No
Employees Worked With
Bob (sales), Kyle (Finance Mgr.) & Steve (GM)
October 13, 2014

"lemon"

- stangu

We purchased a 2012 vehicle and 2 weeks later transmission goes out 3000.00 repair and Patterson never offered to help now 8000.00 dollars later we can't even trade this lemon in because we are 10000.00 upside down and Ray Cox puts on the front like he cares about his customers if you care so much take this lemon back

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Recommend Dealer
No
Employees Worked With
truck center
July 19, 2014

"Trina P"

- mpadg

We love the Nissan Rogue! This is our fourth one to purchase and Jerry Saras and the other sales team members always make purchasing a new vehicle a pleasant experience!

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Recommend Dealer
Yes
Employees Worked With
Jerry Saras
June 12, 2014

"Wonderful!!!!"

- Slynnlee

My entire experience from the time I walked in the door was amazing!!!!! I wasn't in there all day, I told them what I was looking for and they gave me just that!!!!! No one was pushy or tried to make something work that just wouldn't!!! Everyone was literally amazing!! Best car lot experience EVER!!!!!!! I've never purchased a new car before and I'm VERY glad I chose to do business with Patterson Nissan of Longview!!!! Bb

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Recommend Dealer
Yes
Employees Worked With
Mark and Dava
May 13, 2014

"our purchase of a Nissan Sentra!"

- gkersh92

We enjoyed our visit with Pattreson Nissan in Longview, Texas. The Sales personnel & Financial personnel were very accommodating and informative. We purchased a 2014 Nissan Sentra. Thank you to you all at Patterson. Gayle & Robert Kersh

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Recommend Dealer
Yes
Employees Worked With
Robert Jones, Dava Brown
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