Paul Cerame Ford

I was just out of a bankruptcy and I was shocked to not only get a nice car but the customer service from Mike Roberts was great. He took his time with me and didnt rush me through my decision at all. I only get a nice car but the customer service from Mike Roberts was great. He took his time with me and didnt rush me through my decision at all. I plan on to continue to tell people about this dealership and I'm going to recommend Mike Roberts. More

Very happy with the service that Mr Clever provided. Clever set up my Bluetooth/IPhone for me and did a nice job showing me the features of the car. This was very helpful and saved me a lot of time not Clever set up my Bluetooth/IPhone for me and did a nice job showing me the features of the car. This was very helpful and saved me a lot of time not having to set this up and looking up directions. More

We have used Cerame Ford for vehicle purchases and for service work on our vehicles for 15 years. The service has always been exceptional. The store and service area are neat and clean. The last service w service work on our vehicles for 15 years. The service has always been exceptional. The store and service area are neat and clean. The last service work was done on my 1991 Buick Century. I had previous service performed at other shops with less than quality service. The service dept. at Cerame agreed to take a look at the Buick when I purchased tires and they quickly diagnosed some lingering problems that others had never found. The car runs and drives great just like any of our other vehicles that they ever worked on. Cerame Ford keeps my wife's 1996 Thunderbird and our daughter's 2002 Mercury Cougar running in peak form. What may seem to be higher cost up front actually winds up less in the long run because it is fixed right the first time. More

Ken, Is very conscientious and dilligent in makeing sure Ken, Is very conscientious and dilligent in makeing sure that you have a complete understanding of everything. It is very reassuring to deal with so Ken, Is very conscientious and dilligent in makeing sure that you have a complete understanding of everything. It is very reassuring to deal with someone so knowledgeable at their position. More

Always the right part at the right price, outstanding service every time from a knowlelgable staff, I would highly reccomend to any one who asked service every time from a knowlelgable staff, I would highly reccomend to any one who asked More

Doug was very helpful and friendly.He was knowledgable and explained the operation of my new Fusion in terms that were understandable. He made the experience of buying a new car enjoyable. I would recomme and explained the operation of my new Fusion in terms that were understandable. He made the experience of buying a new car enjoyable. I would recommend working with Doug to friends and family. More

fast service on repairs and parts. car is ready when promissed and staff is ultra friendly. has a customer loyalty reward program and staff is very knowledgeable. you guys rock! promissed and staff is ultra friendly. has a customer loyalty reward program and staff is very knowledgeable. you guys rock! More

Great experience and service. The staff was never pushy and always helpful in assisting me to make a purchase that I felt I totally controlled. This is the sixth vehicle I've bought at Cerame Ford and I'll and always helpful in assisting me to make a purchase that I felt I totally controlled. This is the sixth vehicle I've bought at Cerame Ford and I'll be back again. More

My husband's Ford Taurus was barely hanging on. He has never had a new vehicle because he has always made sure I drove the best car. We knew we would have to purchase him a new car this year and he desir never had a new vehicle because he has always made sure I drove the best car. We knew we would have to purchase him a new car this year and he desire was to purchase the new Ford Explorer. He loved the new look because it reminds him of his favorite suv, the Range Rover. We wanted to find one at a great price. We started our search online and searched several dealers and auto websites. God reminded me that my husband had previously purchased a Ford from Paul Cerame and the service was outstanding so we searched the website. We saw a 2012 White Pearl Ford Explorer and the price was the lowest price we had seen. We decided we wanted to test drive the vehicle. I used their online site to email the dealership to see if we could test drive the car Sunday. Doug Clever called my husband and told him they were closed on Sunday but if he was really interested in the suv, he would meet him at the dealership and allow him to test drive the car. We got their about 20 minutes early. Doug was there and the car was already in front ready to go. Doug offered us the price we saw online and allow us the opportunity to determine if we would proceed with the sale. Doug was so courteous and he didn't put any pressure on us to buy. He was great throughout the entire process. Paul Cerame Ford business manager was just as kind. We received a wonderful rate, our payment with the warranties ended up being exactly where we want it to be along with the due date. My husband received his first brand new car since we have been married and he couldn't be happier. At 6'3, it's a perfect fit for such a wonderful man. I'm thankful to God for the blessing and also to Paul Cerame Ford for making our experience a seamless and fulfilling one! More

After a few emails back and forth I drove 14 hours round trip for a deal put together by Tom Bullock. It was well worth the drive as I saved over $4000 compared to my local dealers. They also gave me a good trip for a deal put together by Tom Bullock. It was well worth the drive as I saved over $4000 compared to my local dealers. They also gave me a good deal on my trade. When I arrived, my vehicle was already to go and was just as Tom had described. After a short test drive, I was out the door in less than 45 minutes. That was the shortest amount of time I've ever spent in a dealership. Tom made the whole process fast and easy. After a couple weeks I received an email that explained that my vehicle had a trial XM/Sirius subscription, what a nice bonus for a used SUV!!! I will surely look for another deal at Cerame Ford for my next vehicle. Thanks Tom! More