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Paul Masse Chevrolet

East Providence, RI

4.0
440 Reviews
Paul Masse delivers transparent pricing with the Paul Masse "One Price." All vehicles clearly marked with the best price up front which includes all available rebates, incentives and Dealer discounts.
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1111 Taunton Ave.

East Providence, RI

02914

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Showing 440 reviews

June 05, 2015

Worst Experience Car came with so many issues and every time I went back to dealer they charged me $100 diagnostic fee and then would say this issue isn't covered un More

by JG9403
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Lima
Jun 19, 2015 -

Paul Masse Chevrolet responded

Dear Sir/Madam: It certainly seems from your comments that we failed to satisfy you. Can you provide us some additional details so we can research what happened and perhaps help you with your repair needs? It is never our intention to not service a customer but without all the details it is very difficult to determine if we can help here. Please email me at scott_wellington@paulmasse.com or you can call me at 401-434-1900. Thank you and look forward to working this out with you. Scott Wellington General Manager

Jun 23, 2015 -

JG9403 responded

Unfortunately I no longer own the vehicle I traded it in. So thank you for your response however its a little too late! I wish you people would have been more open to helping me when I owned the vehicle the 11 months I had it!

May 31, 2015

Great Sales Rep to work with Paul is the kind of sales rep I like to do business with. He knows his materials inside and out. He is straight to the point and he doesn't sugar coat More

by daleydn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick - Sercive Dept., Paul Dragich
May 27, 2015

GREAT PLACE!!! My sales man Paul was waiting for me I had made an appointment he was great answered all my questions and helped me get a great deal!!! More

by steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dragich, Tejal Santoro
May 26, 2015

Best dealership around. Very friendly and informative. This was my second Equinox purchased here, (2006 and 2015). Every aspect of this sale went smoothly from making my ch More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tejal Santoro, Jarid Butler
May 25, 2015

overall satisfaction I did not seek to get a new lease. I was contacted by the dealer and offered a great deal. How good is that?! The offer fit my budget and went very sm More

by onelarry1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP, Paul Dragich
May 21, 2015

AWESOME!!! Gino Bruzzese is a true sales professional. He is HONEST, INFORMED, POLITE and NON-CONFRONTATIONAL. Gino stayed with my wife and I, long after his s More

by dc1diggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 19, 2015

Great place to buy a car. The salesman, Dave Wellington Sr., was very helpful. He was not pushy in trying to make a sale, but rather, he was more concerned in meeting my need More

by gerald69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 03, 2015

Excellent Service Awesome dealership. Friendly and helpful. Gino is an awesome salesman made the process a breeze! Wouldn't go anywhere else. Paul Masse East Provid More

by ballaac21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 02, 2015

Paul Masse Chevrolet is the best! Bought my first car from Paul Masse in 2008 and just leased a 2015 Equinox from them. Won't go anywhere else (there is even another Chevy dealer clos More

by DMZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paul Dragich
May 01, 2015

A pleasant surprise Our experience in leasing a 2015 Equinox was like no other that we have ever had in working with a car dealership. We abhor car trade-in time: the wa More

by JJD/BCD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dragich, Tejal Santoro
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