Paul Masse Chevrolet
East Providence, RI
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Easy process, very professional and knowledgeable! I saw the vehicle I was interested in on the Paul Masse website and called the dealership to learn more about the price and features. From the recepti I saw the vehicle I was interested in on the Paul Masse website and called the dealership to learn more about the price and features. From the receptionist to the salesperson, everyone was helpful, not pushy. Followed up with me for three or four weeks until I was ready to make a decision. Again, never pushy and very professional and helpful. My sales person, Paul Dragich, was extremely knowledgeable, helpful, and genuinely interested in what I was looking for. Overall great experience and I would highly recommend Paul Masse if you are in the market for a new Chevy, GMC or Buick. More
Lied to throughout the whole process When I initially called to put a deposit on the vehicle, they already had a deposit from someone else. As a returning customer they said they would se When I initially called to put a deposit on the vehicle, they already had a deposit from someone else. As a returning customer they said they would search for the same vehicle for me. A week later I got a call saying they found one after looking day and night. It was $1,000 more than the first vehicle of the same model. Ready to buy it, I asked for the carfax and VIN#, just to find out it was the same vehicle I had initially tried to put a deposit on a week prior. They went back to the original price, saying it was an accident. Then I asked if there were any dents or scratches, they told me no. When I got to the dealership there were dents, scratches and chips on all sides of the vehicle. Someone had hit something, ruining the front left corner of the bumper. They offered $200 off after arguing all used vehicles are like that. Needing the work truck badly I bought it. Three weeks later and multiple phone calls, I still have not received the $100 deposit refund or the difference of the check I gave them and cost of the vehicle. Every time we speak they say they are going to mail it as soon as we’re off the phone. Miserable car buying experience, cannot believe they treat a returning customer like that. More
The whole process was a great experience! Paul Dragich was very knowledgeable and helped me find the perfect vehicle to suit my needs. The dealership is clean and the waiting area is outstand Paul Dragich was very knowledgeable and helped me find the perfect vehicle to suit my needs. The dealership is clean and the waiting area is outstanding. Highly recommend purchasing a vehicle from them. More
TOP NOTCH EXPERIENCE FROM START TO FINISH! I just wanted to take a few minutes and share the outstanding car leasing experience my wife and I had at Paul Masse Chevrolet in East Providence. Fr I just wanted to take a few minutes and share the outstanding car leasing experience my wife and I had at Paul Masse Chevrolet in East Providence. From the moment my wife and I drove into the parking lot we were treated like royalty. An older gentleman helped my wife and I find parking spots and ushered us in to see Wayne Guindon for our appointment where we were also able speak with Sam DeSousa, the Service Manager, who was also extremely helpful. My wife Cheryle and I have not purchased a new vehicle in about 7 or 8 years due to some financial/credit hardships so we were a bit jittery about the process. Wayne made us feel comfortable, answered all of our questions thoroughly and professionally, and gave us other options when we needed them. We are finally driving a new vehicle after years of sacrifice and the experience could not have been more stress free. Wayne even helped us transfer our personal items from our old cars to our new 2019 Chevy Equinox. Crystal, in finance, was friendly and confident when she had us sign our paperwork and there were no surprises. Couldn't be happier! Thank you for an amazing experience. I think you may have created two lifelong customers here. More
Great Experience and very comfortable my experience was very comfortable and we found Vinny to be very helpful and knowledgeable. He took all the time needed to explain all the options and my experience was very comfortable and we found Vinny to be very helpful and knowledgeable. He took all the time needed to explain all the options and touch screen and answer all of our questions. More
BEST CAR BUYING EXPERIENCE EVER !!! I went in to purchase a 2016 Corvette. I was a little hesitant because I am from Long Island and it was over a 3 hour drive to Rhode Island. Making I went in to purchase a 2016 Corvette. I was a little hesitant because I am from Long Island and it was over a 3 hour drive to Rhode Island. Making the deal even more complicated I had a trade in that Paul and Derek were unable to see in person prior to my visit to the dealership. We settled on a deal over email and I drove to the dealership. Upon arrival everyone was very nice. Paul and Derek from the start were very accommodating and friendly. The biggest surprise for me was that there were no games tried by either. I left the dealership with the exact deal that was agreed upon. I can not tell you how refreshing that is and this is coming from a person who has bought many cars both new and used. Any question or issue that has come up since I took the car home has been dealt with by Paul and the Management team quickly and professionally. To anyone from New York or even further away I say give Paul Masse Chevrolet a chance, you will not be disappointed. More
Great Experience! Go see them! Best car purchasing experience I’ve ever had. Paul was amazing. He made me feel welcome and never pressured me. This was my first truck and he knew hi Best car purchasing experience I’ve ever had. Paul was amazing. He made me feel welcome and never pressured me. This was my first truck and he knew his stuff. He was able to explain all aspects of the vehicle in detail and most importantly was able to make the pricing work for me. Great experience. I look forward to returning just so I can chat with the staff, I truly had a blast with these guys. Shout out to Paul, your the best, Derek, and Wayne for dealing with all of my mistakes on the giant IPad. You guys and the rest of your team are awesome. Thanks again! More
AHMAZING! Everyone was so friendly, and quick and ready to help me. My salesman, Paul was AMAZING! Kept me informed with the updates of the truck I purchased. W Everyone was so friendly, and quick and ready to help me. My salesman, Paul was AMAZING! Kept me informed with the updates of the truck I purchased. Walked me through all the features and systems. Loved it!! More
Great Expeirence I am from NYC and I drove over 172 miles about 3 hours to buy a vehicle from this dealer. I dealt with Paul Dragich and he was a pleasure. He answer I am from NYC and I drove over 172 miles about 3 hours to buy a vehicle from this dealer. I dealt with Paul Dragich and he was a pleasure. He answered all my questions and got everything ready for me to sign and drive the one day I drove out there. I dropped off my jeep grand cherokee and drove off in a mint conditions certified pre owned Camaro 2SS. Also dealt with Crystal Costa who explained everything and made the financials easy. Thank You to Paul Masse Chevrolet for a great buy experience. More
Best car buying experience we've had Paul Dragich is the kost knowlegable salesman I've ever dealt with, he knows everything there is to know about Corvettes. Gave us a great deal, very Paul Dragich is the kost knowlegable salesman I've ever dealt with, he knows everything there is to know about Corvettes. Gave us a great deal, very happy with our purchase . Great group of people ! More






