Paul Miller BMW

Frank law is exactly what u want in a car representative. He was calm professional honest talked quiet and slowly. Basically not the undesirable exp most people have when buying a car He was calm professional honest talked quiet and slowly. Basically not the undesirable exp most people have when buying a car More

Excellent service by salesman Peter , within a few hours we got our new X5 and we were on our way home they took us out of The old lease took the car back and we were very happy with the complete service th we got our new X5 and we were on our way home they took us out of The old lease took the car back and we were very happy with the complete service they did not charge us for overage on mileage and there was no false deceptive advertisement like Park ave. BMW which offered no charge for overage but the rude sales manager refused the same when we went there to get another car ,I hope the service here is just as good as the sales. More

Great and efficient service. Highly recommended. The process was quick and easy. The atmosphere is great. They make you feel right at home. Felt good. process was quick and easy. The atmosphere is great. They make you feel right at home. Felt good. More

i literally live 4-5 miles From open road Bmw and about 10-12 miles From bmw of freehold, so my wife questioned why am i going 40 miles away? For The Ultimate serviced experience ever experienced! 10-12 miles From bmw of freehold, so my wife questioned why am i going 40 miles away? For The Ultimate serviced experience ever experienced! More

Always a pleasure to come here. From Sales to service...always cared for by professional staff. This is my 3rd car purchased from this location....I will be back! service...always cared for by professional staff. This is my 3rd car purchased from this location....I will be back! More

I took my m3 to paul Miller bmw for repair they caused $5000 damage to my car and they took my car to 10 mile joy ride absolutely terrible service $5000 damage to my car and they took my car to 10 mile joy ride absolutely terrible service More

Always great service and the staff is very friendly. They picked up my car at my work, serviced it and then returned it before it was time to leave. picked up my car at my work, serviced it and then returned it before it was time to leave. More

I purchased a pre owned vehicle from over 300 miles away in Massachusetts , most of the transaction on line and overnight mail. Samantha Kaplan was my first point of contact, very pleasant , professional an in Massachusetts , most of the transaction on line and overnight mail. Samantha Kaplan was my first point of contact, very pleasant , professional and understanding of all my concerns. Once we agreed on pricing after some Shifty price changing on the internet after I gave them a $1000 deposit ( typical shady manager moves) she handed me over to Alex Reynosa who was also very professional, accomidaiting , answering my random questions through out the two week transaction period. He never was less than 10 minutes on any questions. I was fairly disappointed that once the car did arrive they had never changed the oil from the prior owner saying their service dept said it wasn't needed? What ? Saving $80 by NOT changing oil and filter, probably not a good idea moving forward. I would give a 5 star except the shady pricing " Bump" of the service bill was higher than we thought... Obviously not from changing the oil with Mobil 1 as required. I would still do business with them again , However I would want copies of what the repair order And I should have alerted the General Manager on the manager who played pricing tricks. Samantha and Alex dealt with it with a smile and never missed a beat. Two great employees who Miller is lucky to have. More