Paul Miller BMW

First time working Diana Mertinez at Paul Miller BMW, she was very professional and keeping me updated as my car was at the dealer. I was very professional and keeping me updated as my car was at the dealer. I More

First service visit and I was very impressed with the entire staff. Robert (Bob) Smith explained the repairs in detail and the entire experience was smooth as silk. I’m very happy I’ve made the leap to P entire staff. Robert (Bob) Smith explained the repairs in detail and the entire experience was smooth as silk. I’m very happy I’ve made the leap to Paul Miller! More

ATTN ALL WAYNE RESIDENTS @GO SOMEWHERE ELSE@YOU WILL ATTN ALL WAYNE RESIDENTS @GO SOMEWHERE ELSE@ YOU WILL THANK ME. WHEN COVID STARTED KEN TOLD ME HE WAS PULLING MY OLD USED PARTS FROM GARBAGE (SINCE ATTN ALL WAYNE RESIDENTS @GO SOMEWHERE ELSE@ YOU WILL THANK ME. WHEN COVID STARTED KEN TOLD ME HE WAS PULLING MY OLD USED PARTS FROM GARBAGE (SINCE HE DIDNT UNDERSTAND MY CLEAR STATEMENT NOT TO DO A SERVICE WHICH BTW I WAS ON SPEAKPHONE AND WIFE HEARD THE EXACT CONVO ) THEN THIS WEEK ANTHONY REPLIED BACK TO ME WHAT HE INTENDED FOR HIS STAFF IN AN EMAIL CALLING ME A "PAIN" NOT ONE PHONE CALL FROM MANAGEMENT TO APOLOGIZE OR ANY REAL CONCERN ACCEPT A BS REPLY SAYING THAT WASNT MEANT THAT WAY WHATOTHER WAY CAN IT BE MEANT. GO SOMEWHERE ELSE IF YOU WANT TO BE TREATED LIKE A HUMAN AFTER SPENDING A LARGE AMOUNT ON YOUR VEHICLE. BTW IM AT LEAST A 5 TIME PAUL MILLER GROUP CUSTOMER FOR OVER 10 YRS I LET THE FIRST INCIDENT GO BY WHEN COVID FIRST HAPPENED TRYING TO GIVE THEM SOME BUSINESS THEN THIS. TRAVEL ANOTHER 15 MINS TO NEXT BMW STORE IT WILL BE WORTH YOUR TIME More

David Guzman is professional, patient and knowledgeable. His disposition is warm and sincere. I struggled a bit to make my decision and David's honesty and educated guidance helped me a lot. Would highly re His disposition is warm and sincere. I struggled a bit to make my decision and David's honesty and educated guidance helped me a lot. Would highly recommend David and Paul Miller Team! Thanks Fella's! More

This was my first BMW purchase from Paul Miller BMW and the overall experience was great. Jerzy was able to quickly order the BMW I was interested in and Michael was able to get through all the paperwork q the overall experience was great. Jerzy was able to quickly order the BMW I was interested in and Michael was able to get through all the paperwork quickly. I expect that all my future BMW purchases will be through Paul Miller BMW. More

Fred Braden, Salesman, is professional and personable. Kenneth Walters, Service Advisor, was very through in his diagnosis with my car problems. Thank you BMW for hiring the BEST! Kenneth Walters, Service Advisor, was very through in his diagnosis with my car problems. Thank you BMW for hiring the BEST! More

I have purchased over a dozen cars from this dealership. Tom makes it super easy! His knowledge and professionalism makes it a pleasure to work with him. Tom makes it super easy! His knowledge and professionalism makes it a pleasure to work with him. More

David Guzman was very helpful and knowledgeable. We appreciated his professionalism throughout the experience. This was my first BMW purchased and I would come back to Paul Miller BMW. appreciated his professionalism throughout the experience. This was my first BMW purchased and I would come back to Paul Miller BMW. More

Tom is a an excellent and helpful salesperson and also followed up after I had picked up my car to make sure everything was good. followed up after I had picked up my car to make sure everything was good. More

Excellent service Jose was extremely helpful and Excellent service Jose was extremely helpful and professional The entire team was friendly and courteous They helped me with an unexpected i Excellent service Jose was extremely helpful and professional The entire team was friendly and courteous They helped me with an unexpected issue with my car More