Paul Miller Chevrolet
West Caldwell, NJ
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46 Reviews of Paul Miller Chevrolet
Charging additional dealer markup (ADM) while also advising an 8 month wait to order new vehicles. Refused to accept GM supplier discount. Took multiple days to respond with effective communication. advising an 8 month wait to order new vehicles. Refused to accept GM supplier discount. Took multiple days to respond with effective communication. Not good enough to win my business. More
Disorganized, Unpleasant Experience Money isn't always the main issue, but principle is. The Service Department was great in repairing the peeling paint off the brand new corvette I leas Money isn't always the main issue, but principle is. The Service Department was great in repairing the peeling paint off the brand new corvette I leased a month prior. ( disappointing at best, however, not the dealers fault) Upon picking my vehicle up ( which I purchased as an out of state buyer) , I was told my plates finally came in 37 days later after delivery of the vehicle. My temp tag had expired by now. However, my vehicle would not be released to me unless I paid an extra sum of money due to the dealer underestimating my DMV fees. Which after adding the Random fees they throw in regarding tax and title, totaled to almost almost 1k. In addition to the $24xx I would be paying over the term of the lease. That kind of business practice is unexceptable. The fact that they waited for me to contact them regarding my plates vs telling me upfront was wrong. But now they had my vehicle too. This is a horrible way to do business. I wonder if I decided that the payment we agreed on was underestimated on my end, I'd like to pay a little less every month, would they agree to it after the fact? Highly doubt it. In addition, the numbers agreed on when purchasing the vehicle, ( in writing mind you, were not originally honored, but later on they were after some negotiating, even still, this isn't what I was expecting from the Miller brand of dealerships.) I have purchased from their mercedes dealer, Audi, and never had these issues ) My goal here is to share my experience. These are all facts. I only hope they realize their mistake. It's getting tougher to find an honorable, reputable dealership. Good luck to anyone who is purchasing, educate yourself before stepping in. More
Good overall experience We structured a deal that did take some time to put together. I have done multiple transactions with Konner and now most recently with OttMiller. Jaso We structured a deal that did take some time to put together. I have done multiple transactions with Konner and now most recently with OttMiller. Jason Luzzi and Paul worked really well together to facilitate all the moving components to see the transaction through. I understand financing and leasing so I am confident that I got a good deal, I know they got a good deal as well on my trade. I hope they continue to be honorable and do good things, I will most likely return for future business. More
Stone cold I was referred by a friend who knows Dawn and made an effort to reach out to her. Apparently you need to go through her useless assistant before Dawn I was referred by a friend who knows Dawn and made an effort to reach out to her. Apparently you need to go through her useless assistant before Dawn will consider returning a call. Once she finally did return my call, not only was she rude but couldn’t be bothered with my call. I’m not sure if my More
Easy purchase process and great follow-up We recently purchased a certified pre-owned vehicle from this dealership and were very pleased with the service. Ed provided the information I reques We recently purchased a certified pre-owned vehicle from this dealership and were very pleased with the service. Ed provided the information I requested in advance of my visit and responded to my concerns after my purchase. More
Smooth transaction as always This was my third equinox through Konner Chevrolet. Ed made the process quick and easy. He is well versed in all the models and is truly great at what This was my third equinox through Konner Chevrolet. Ed made the process quick and easy. He is well versed in all the models and is truly great at what he does. The entire dealership Makes you feel comfortable through the whole process. Will always go chevy. Will always go through Konners. More
My wife leases 2nd car! My favorite dealer is Ed Meakum. He is so friendly and helpful. goes out of his way to help and takes time to explain how wifi/bluetooth is setup. My favorite dealer is Ed Meakum. He is so friendly and helpful. goes out of his way to help and takes time to explain how wifi/bluetooth is setup. Great atmosphere. Thank you. Even the guys at service are welcoming. More
great service We were greeted by Phil in the parking lot as we were looking at a new car. He said he saw us looking at cars and thought we needed help. Just wante We were greeted by Phil in the parking lot as we were looking at a new car. He said he saw us looking at cars and thought we needed help. Just wanted to send a Kudos out to Phil. He wasn't even a sales person but he set us up with a new lease and respected our budget. It feels like family there. We also, forgot our EZ pass tag and before we got to Ed's office, he was coming out with the tag. Nice Job everyone. More
Vehicle purchase My experience at Konner Chevrolet couldn't have been any better. All my options (purchase vs lease) were explained to me by my sales person. Once I de My experience at Konner Chevrolet couldn't have been any better. All my options (purchase vs lease) were explained to me by my sales person. Once I decided to go ahead with the purchase the whole process was easy. They took care of everything from financing to contacting my insurance company and going over every option in the car when I picked it up. More
Konner Chevrolet!!! I've leased 3 Chevys at another dealership before I called George Link at Konner Chevrolet. The atmosphere is just different. The process was much mor I've leased 3 Chevys at another dealership before I called George Link at Konner Chevrolet. The atmosphere is just different. The process was much more relaxed and much faster than at the other dealership. You have to go and see for yourself. What a difference!!! Thanks again George and I can't forget Dean Konner. Great group of people. More

