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Paul Miller Honda of West Caldwell

West Caldwell, NJ

4.2
1,076 Reviews
Welcome to the Paul Miller Auto Group Family of Dealerships. At Paul Miller Honda, we pride ourselves on delivering a truly outstanding customer experience to our customers on all levels. We work hard at ensuring that our customers are dealt with honestly, in a straightforward manner, professionally, and courteously. We invite you to come in and experience the Paul Miller Difference.
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1170 Bloomfield Avenue

West Caldwell, NJ

07006

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Showing 1,076 reviews

October 25, 2020

Service was quick & thorough. Work was done in a timely manner and explained clearly. Interior of vehicle was left clean and neat. Good job by all! More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Quinones
Oct 26, 2020 -

Paul Miller Honda of West Caldwell responded

Bob, we appreciate you taking the time to provide such great feedback! We're happy to hear you had such a great experience at our dealership!

October 15, 2020

Went in for an oil change and there was a misunderstanding regarding my service experience. I received a call immediately from Paul Miller Honda of Caldwell and they completely made the situ More

by eileen.patterson11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan Guido
Oct 19, 2020 -

Paul Miller Honda of West Caldwell responded

Eileen, we appreciate you taking the time to provide such great feedback! We're happy we were able to speak with you and make things right. If you should need anything else please do not hesitate to contact us at (973) 808-9100.

October 11, 2020

The sevice assistant was helpful and provided me with the knowledge that I needed to best service care for my car. Thank you so much, Morgan. More

by sunset1667
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Quinones
Oct 12, 2020 -

Paul Miller Honda of West Caldwell responded

Morgan, thank you for taking the time to provide such excellent feedback regarding your recent experience with us!

October 04, 2020

Always professionalI don't think it is appropriate that Always professional I don't think it is appropriate that you require a 25 word minimum to fill out a survey. That should be optional for the customer More

by Kerryoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Quinones
Oct 05, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for the positive feedback, Kerry!

September 27, 2020

I find that your dealership is always courteous and your staff is very knowledgeable with working on my car and the techs are always a pleasure. More

by istareyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan & Bryan
Sep 29, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for the positive feedback! We look forward to seeing you again in the future!

September 18, 2020

Very pleasant and efficient and answered all my questions and called me back when my car was ready. They also brought my car around for me. 👍 More

by Meryl16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominick, Kirk Quinones
Sep 21, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for the excellent five-star review, Meryl!

September 17, 2020

Everyone was very helpful, manager,salesman, and finance person. Answered all my questions and explained the details of the car. I would recommend this dealership More

by bkwlpn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose M. Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for the excellent feedback regarding your recent experience at our dealership! We look forward to working with you again in the future!

September 03, 2020

Consistently good experience from Morgan Guido in Service! On one occasion she took my panicky call for emergancy service on New Year's Eve, accepted the car for work, and arranged for a loaner -- t More

by MyFastAccordEX-L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Quinones
Sep 04, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for taking the time to provide such great feedback! We're happy to hear that Morgan went above and beyond to provide you with exceptional service. We look forward to working with you again in the future!

September 03, 2020

Juan was my salesman and he was very nice. I wanted a car that was not on the lot and he found one for me. Honda is a great car. More

by Shellofive
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Sep 03, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for the positive feedback regarding your recent experience with us!

September 02, 2020

Jose was our sales representative. Jose was knowledgeable of the Honda product line, made us feel comfortable and addressed both my son (it was his first experience buying a car) and myself ver More

by Debbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose M. Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for the five-star review, Debbie! It's a pleasure to know you had such a great experience at our dealership. We truly appreciate your kind words and look forward to seeing you again in the future!

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