Paul Miller Honda of West Caldwell

Excellent service I am customer for almost 12 Years at Paul Miller Honda of west Caldwell and Every sales rep i had experience with is wonderful . This place truly ha I am customer for almost 12 Years at Paul Miller Honda of west Caldwell and Every sales rep i had experience with is wonderful . This place truly has outstanding service. Thank you Paul Miller Honda family! love my new car ! More

quick serice quality work in and out in very short time would bring car back again for service when necessary. Would have preferred if Honda Service could also pe quality work in and out in very short time would bring car back again for service when necessary. Would have preferred if Honda Service could also perform state inspection More

Easy and efficient, in and out in 40 minutes! It was easy to make my appointment on line. My service advisor, James Dodwell was very efficient and personable. The waiting area was being cleaned It was easy to make my appointment on line. My service advisor, James Dodwell was very efficient and personable. The waiting area was being cleaned and sanitized while customers were socially distant and well spaced. I was in and out in about 40 minutes! More

In and out in less than 1 hour for service This is my is my 3rd CRV and couldn't be happier; the employees were cordial and the ONLY person that helped from entry to exit (other than cashier) w This is my is my 3rd CRV and couldn't be happier; the employees were cordial and the ONLY person that helped from entry to exit (other than cashier) was James Dodwell. He greeted me immediately and performed the necessary paperwork. I was skeptical coming in for service, with the covid situation; however everyone wore masks, the waiting room was not only clean, but also the chairs were socially distanced. James explained the work performed and was friendly and professional; made a very impressive appearance as well as knowledge of Hondas. A KEEPER EMPLOYEE! More

Mr. Malcolm Moore was an EXEMPLARY Sales Consultant. His presence, professional, and transparency led to me ultimately purchasing my new vehicle. The Finance Manager was equally as courteous, transparent, a presence, professional, and transparency led to me ultimately purchasing my new vehicle. The Finance Manager was equally as courteous, transparent, and professional! More

I arrived at 7:45am for a 8am appointment. I was heading home at 8:30am. Couldn't ask for more. Happy to be in and out so quickly. Thanks. home at 8:30am. Couldn't ask for more. Happy to be in and out so quickly. Thanks. More

New Honda Pilot purchase We worked with Roman Fuchs to purchase a new 2020 Pilot. He did an excellent job helping us through the entire process and we were very happy with our We worked with Roman Fuchs to purchase a new 2020 Pilot. He did an excellent job helping us through the entire process and we were very happy with our experience and purchase. I also want to mention Cindy Ramos, who was the first person we contacted at your dealership and did a great job as well. She responded quickly to all of my inquiries and provided clear and helpful answers. More

Awesome online experience in buying a new car I went through Consumer Reports to purchase a new Honda Accord and had 3 dealers contact me. Paul Miller had a person dedicated to online sales (Amand I went through Consumer Reports to purchase a new Honda Accord and had 3 dealers contact me. Paul Miller had a person dedicated to online sales (Amanda Hennings) who contacted me promptly. She provided a detailed estimate of the cost via email, including the bottom line cost which was easy to understand. No hidden fees, etc. She was friendly and knowledgeable and answered all my questions. We agreed on a price which was excellent and then set up an appointment for me to come in. At the dealer, i was assigned a floor sales staff to complete the deal (Jean Jacques). He was also friendly, professional and knowledgeable. Within two hours I was on my way with a new car. Could not have been an easier experience. Highly recommend Paul Miller Honda. More

I have had all my service work done at Paul Miller Honda since purchasing my accord September 2015. The work is top notch and the staff is very professional and courteous since purchasing my accord September 2015. The work is top notch and the staff is very professional and courteous More

2019 Honda Civic service The service on my Honda Civic was performed in a professional manner. The customer service representative explained the service to be done and it was The service on my Honda Civic was performed in a professional manner. The customer service representative explained the service to be done and it was done to my satisfaction. More