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Paul Miller Honda of West Caldwell
West Caldwell, NJ
1,076 Reviews
Welcome to the Paul Miller Auto Group Family of Dealerships.
At Paul Miller Honda, we pride ourselves on delivering a truly outstanding customer experience to our customers on all levels. We work hard at ensuring that our customers are dealt with honestly, in a straightforward manner, professionally, and courteously.
We invite you to come in and experience the Paul Miller Difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,076 reviews
July 19, 2024
Booked appointment on-line for trans fluid and oil change. On-line price for trans fluid change was $189. Service Rep charges me $225 for same service. He says it depends on the car type. I'm here n change. On-line price for trans fluid change was $189. Service Rep charges me $225 for same service. He says it depends on the car type. I'm here now and have to get it done. Classic bait and switch. Never going use them again. More
by BP
Employees Worked With
Service Rep
July 15, 2024
Roman was by far the best car sales person to help me find my new 2025 honda CRV. He was transparent and extremely helpful throughout the buying process which made me feel confident in my decision. Even find my new 2025 honda CRV. He was transparent and extremely helpful throughout the buying process which made me feel confident in my decision. Even though this was my first time completing the leasing process, Roman made this decision feel easy and paid full attention to my every need while still giving me and my husband the space to make the best financial decision for my new vehicle. I highly recommend Roman and Paul Miller Honda of West Caldwell for your buying needs. More
by mcul412
Employees Worked With
Roman Fuchs
May 28, 2024
Easy visit pleasing staff we bought a 2024 VRV hybrid and we’re thrilled with Our salesman Justin we’re thrilled with Our salesman Justin More
by ingoglia67
May 18, 2024
Long time, loyal customer that has purchased/leased 5 cars. Lured into dealership this time in deceptive and misleading way. General Sales Manager was condescending and rude. Could care less that I am cars. Lured into dealership this time in deceptive and misleading way. General Sales Manager was condescending and rude. Could care less that I am loyal customer who has additional car needs in near future. Anything but straightforward, courteous or professional. Never going back. More
by esreed
Employees Worked With
Rob Serritella
May 15, 2024
I have been a customer thru 7 leases and it's always the same''4 to 5vhours trying to getca deal but it's only once in 3 years'and the sales person was very nice and helpful' same''4 to 5vhours trying to getca deal but it's only once in 3 years'and the sales person was very nice and helpful' More
by oyveyharriet
Employees Worked With
Narain idnani
March 20, 2024
Professional, knowledgeable, reliable, clean environment, honest , no long waits, straight to the point, and great dealership for services too. honest , no long waits, straight to the point, and great dealership for services too. More
by feratovicedisa
Employees Worked With
I worked with Juan Tamayo and Wilson Feliciano. Very professional and knowledgeable
