Justin Hinton

Serviced my vehicle quick, and efficiently. I was actually surprised, the turn around time was a half day They have earned my business. I was actually surprised, the turn around time was a half day They have earned my business. More

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Despite repeated communications with Sales Manager Newton Cintron and messages to the General Manager Dave Aspinall, Honda Caldwell has failed to correct an issue which was created by Honda staff (May 2021). Cintron and messages to the General Manager Dave Aspinall, Honda Caldwell has failed to correct an issue which was created by Honda staff (May 2021). Basically Honda asserted that an optional feature (ETCH insurance) was in fact 'not optional' and had to be paid for ($400 + sales tax). According to Cintron, the car came from the factory with the ETCH feature, and therefore had to be paid for. Subsequent visits to another Honda service department led me to find that there was no ETCH feature on my car - this was communicated to PM Honda with a request for a full refund. I am guessing the lack of response is suggesting Paul Miller is hoping I will just go away. There are other options if the dealership continues to choose the 'sticking one's head in the ground and hope she goes away' course. I am still hoping Paul Miller's reputation as a dealership means something and the proper response is forthcoming. Email me anytime; you've got my contact. More

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Awful! They overcharge you on an easy service, they don't pick up their phone when you call them, they don't understand how to deal with people! pick up their phone when you call them, they don't understand how to deal with people! More

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Excellent customer service department. Very pleased with workmanship . Love my Honda HRV workmanship . Love my Honda HRV More

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Consistently non-responsive - despite multiple voicemails and emails to the general manager (Aspinall), sales managers (Alacron, Cintron), sales (Hinton) and staff (Feliciano) - NO ONE HAS RETURNED A CALL. T and emails to the general manager (Aspinall), sales managers (Alacron, Cintron), sales (Hinton) and staff (Feliciano) - NO ONE HAS RETURNED A CALL. This is a dealership that simply does not care once they have your $40,000! Short-sighted, not a good way to conduct business. The words THANK YOU FOR YOUR BUSINESS never once escaped anyone's lips. I deeply regret buying my car at this dealership - the lack of responsiveness is sadly consistent and apparently a top down way of doing business at Paul Miller Honda. When you walk into the showroom, it is full of posters reminding staff how important their customers are - I was impressed with that. But the ugly secret is out; no one at Paul Miller Honda shows any awareness of this basic business principle! If I was the general manager, I'd be pretty embarrassed knowing my staff treated clients in such a condescending manner. More

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Top Notch Customer Service I purchased my second car from this dealership last night and I will keep returning because of the excellent product as well as the level of service I I purchased my second car from this dealership last night and I will keep returning because of the excellent product as well as the level of service I receive consistently from the sales staff. More

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Great Service I purchased a 2015 Honda Crosstour recently with Justin at Paul Miller Honda. The service was great. He was informative, helpful, and patient througho I purchased a 2015 Honda Crosstour recently with Justin at Paul Miller Honda. The service was great. He was informative, helpful, and patient throughout the whole process. Wilson helped me with financing and they could not have made the process easier. They are a great team and I would recommend them to anybody. More

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Good experience overall Employees are very helpful. Service provided is good. The times I’ve called and advise my issue they take the time to listen and provide the right ser Employees are very helpful. Service provided is good. The times I’ve called and advise my issue they take the time to listen and provide the right services More

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JUSTIN IS AMAZING! Justin took SO much time to explain the CRV. When I wasn't fully understanding the drive assist features, he suggested a first-hand preview and he to Justin took SO much time to explain the CRV. When I wasn't fully understanding the drive assist features, he suggested a first-hand preview and he took the wheel. Thorough, professional, and very respectful. We will certainly be returning to Paul Miller and requesting him for our lease/purchase of our next vehicle. More

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The salesman was very professional, met needs Very professional, met my needs. When I gave up they worked with me which allowed me to get the car I wanted. At the end I was satisfied with the choi Very professional, met my needs. When I gave up they worked with me which allowed me to get the car I wanted. At the end I was satisfied with the choice I made. More

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