Paul Miller Honda of West Caldwell

Jose Velasquez is a friendly person and took time to show me the different prices of the cars I am interested with and also explained the features for comparison purposes. He is very knowledgeable and impre me the different prices of the cars I am interested with and also explained the features for comparison purposes. He is very knowledgeable and impressed on his "straight forward" manner in dealing with me. I never felt being pushed during the transaction. I will recommend Jose to anyone who is looking for a car at Paul Miller Honda of West Caldwell. More

Louis I can't thank you enough for all of your hard work and most of all your patients. You made my transition from one vehicle to another rather smooth. Thank you and I truly love this car!! work and most of all your patients. You made my transition from one vehicle to another rather smooth. Thank you and I truly love this car!! More

I purchased what I thought was a "Certified" 2010 Honda Pilot only to find out that when I went for my first oil change I had to spend $300 of my money for filters and fluids that should have be 2010 Honda Pilot only to find out that when I went for my first oil change I had to spend $300 of my money for filters and fluids that should have been replaced before I purchased the car. Took my complaint to American Honda and they informed me the dealer said they did nothing wrong. So basically I am being called a liar when I witnessed the parts and fluids that needed to be replaced. The dealer wants to offer me a $150 credit to their service department at their dealership. Are you kidding me! Why would I ever trust my car to them when they could not do the job right the first time. I informed them to take their offer and...... The manager posted an apology on Edmunds and said he wold contact me to discuss, that was on 2/21/14, have not heard from him yet. Already contacted the BBB and exploring other avenues to expose their pathetic practice. More

The sales person, manager and finance person was very good to me. I even had to cancel my extended warranty and was able to do so. good to me. I even had to cancel my extended warranty and was able to do so. More

I supposedly purchased a certfied pre owned 2010 Honda Pilot in Novmber 2013. I was shocked to find out that I had to spend $300 to have the fluids and filters replaced that should have already been repla Pilot in Novmber 2013. I was shocked to find out that I had to spend $300 to have the fluids and filters replaced that should have already been replaced when I purchased the vehicle. This Honda delarship would not reimburse me the money I spent because they cannot admit they were wrong. Stay away from this dealership. More

We love our 2011 Honda Accord from Paul Miller Honda! The staff could not have been more friendly and attentive. Lou was so very professional and helpful. A very smooth and enjoyable transaction. If the deta staff could not have been more friendly and attentive. Lou was so very professional and helpful. A very smooth and enjoyable transaction. If the detailing and prep of the car had been a little bit better then we would have given "great" ratings across the board, but we have no reservations about recommending Lou and Paul Miller Honda!!! More

I had a wonderful experience with the sales rep., at Paul Miller Honda. We did not feel the high pressure that you normally get at a dealership. I would definitely recommend Paul Miller Honda along with th Miller Honda. We did not feel the high pressure that you normally get at a dealership. I would definitely recommend Paul Miller Honda along with the sales rep., Ryan Anderson who took care of us. His patience and kindness were a plus. Thank you --- Steven and Noemi Gargiulo More

After test driving many different options, Dan was able to find us the perfect vehicle and got us a great price. We highly recommend the dealership. to find us the perfect vehicle and got us a great price. We highly recommend the dealership. More

I've written several reviews already but I don't know if Ryan Anderson has received the credit he greatly deserves. Ryan is an upstanding employee- very personable and knowledgeable. He's been in to know if Ryan Anderson has received the credit he greatly deserves. Ryan is an upstanding employee- very personable and knowledgeable. He's been in touch with me several times to make sure I am happy with my new Honda Accord and I've been to a dealership a couple of times in the beginning to have him assist me with minor issues that I was unfamiliar with (my previous car was a 2000 Honda and I didn't have so many bells & whistles in the older car! lol). Kudos to Ryan and to the entire staff at Paul Miller Honda of West Caldwell! More

Very professional and courteous staff. They explained the details thoroughly and answered all my questions. They also filled out all the paperwork quickly. Highly recommended! details thoroughly and answered all my questions. They also filled out all the paperwork quickly. Highly recommended! More