Paul Miller Honda of West Caldwell

I read favorable reviews about the Paul Miller Honda I read favorable reviews about the Paul Miller Honda dealership in West Caldwell, NJ and their Salesperson, Frank Racanati. I called and made an app I read favorable reviews about the Paul Miller Honda dealership in West Caldwell, NJ and their Salesperson, Frank Racanati. I called and made an appointment to meet Frank and he really is a true, top-notch Professional. Frank listened to what my husband and I wanted to purchase for our next vehicle and took our vehicle trade in. We have purchased 5 new cars over the years and this was the easiest and smoothest vehicle purchase we ever experienced. We highly recommend Frank Racanati at Paul Miller Honda of W. Caldwell. More

I went to Paul Miller Honda already knowing which pre-owned vehicle I wanted to purchase because I had done my own thorough research. I arrived expecting to have to haggle with a pushy car salesman, pre-owned vehicle I wanted to purchase because I had done my own thorough research. I arrived expecting to have to haggle with a pushy car salesman, but my experience at Paul Miller was the opposite. Mario Castellanos not only made my family and I feel welcome and valued, he treated us with genuine respect. He has years of experience and a deep knowledge of Honda vehicles which made me confident with his responses to the many questions that I had. Apart from being super friendly, his customer service skills kept me confident in the purchase that I was making and he even called within a few hours after I left the dealership to check on how I was doing. Everyone who I encountered at the dealership was friendly and kind which made a potentially apprehensive experience something extremely enjoyable. I would recommend any person who needs a vehicle to visit Mario at Paul Miller Honda. I am grateful that I did! More

I requested a quote through Edmunds.com for a 2013 Honda Accord Sport from 5-6 local dealerships. Paul Miller Honda's quote was lower than its competitors by a significant amount. Frank was very profession Accord Sport from 5-6 local dealerships. Paul Miller Honda's quote was lower than its competitors by a significant amount. Frank was very professional and helped me select the features specific to my needs. It was a relaxed, pressure -free -atmosphere. I am very happy with my purchase, and I would recommend Paul Miller Honda. More

My experience with Paul Miller Honda was great from the time I arrived until I left the dealership. They were both very friendly and professional and I did not feel pressured at any time. I had initally re time I arrived until I left the dealership. They were both very friendly and professional and I did not feel pressured at any time. I had initally reached out to Paul Miller Honda for an e-quote on a 2013 Honda Accord EX-L V6 without NAV. They promptly emailed me with a quote and Alex followed up with a voicemail to touch base. I called her back a couple of time to ask some questions and she was very accomodating in answering my questions. I scheduled an appt for 7pm on a Monday for a test drive and for them to evaluate my trade-in. When I arrived for my appointment, Mark greeted me at the entrance and assign John Greenwald from Sales to assist me. Mark also offered me something to drink while I waited for John. Within a few minutes, Mark introduced me to John. John was great throughout the whole process. During my test drive, he explained all the features of the car and answered all of my questions. There was never any pressure from John to purchase or make a deal. He was very patient and willing to answer anything I asked. Even during our negotiation, John was very friendly, calm and patient. I feel he really worked with his management to make a good deal. My family & I are now owners of a new 2013 Honda Accord EX-L V6. We will be picking it up later this week, as John had to locate a car with the color specs we requested. Overall, it was really good experience considering how stressful buying a car can be. Rich More

Most of people i deal with at the dealer are excellent nothing to complain about them special Lou Gentil a very wise man always ther there to help anytime i walked in . nothing to complain about them special Lou Gentil a very wise man always ther there to help anytime i walked in . More

I was very happy with my overall experience at Paul Miller Honda. Mario Castellanos was very helpful in finding an Accord with what we wanted in the car and for the price we wanted to pay. We were able Miller Honda. Mario Castellanos was very helpful in finding an Accord with what we wanted in the car and for the price we wanted to pay. We were able to get the car the next day which was a plus. This is the second car that we bought from Mario in the past few months. Since we came back to the same dealership and asked to see Mario again, you can tell that we were very satisfied with everything that took place in buying both cars. I would recommend your dealership if anyone said they were looking to buy a Honda and I would also recommend asking for Mario. Thank you Delia Gutkin More

Came to Paul Miller because of the price listed online beat all other Honda dealers in the area and as advertised the car I went to see was priced the same as online. John was extremely helpful and knowl beat all other Honda dealers in the area and as advertised the car I went to see was priced the same as online. John was extremely helpful and knowledgable about the vehicle and was very friendly, courteous and respectful. More

I would refer anyone looking to buy a car to Mark. I had been to numerous Honda dealerships and felt overwhelmed and pressured so I left frustrated. Mark was patient with the million questions I had and ve been to numerous Honda dealerships and felt overwhelmed and pressured so I left frustrated. Mark was patient with the million questions I had and very informative. He took the time to listen to what I wanted and my budget. He got me the perfect Honda CRV and it was easy and very comfortable for such a big purchase. He took the time to show me all the aspects of the car. I feel he went above and beyond which is rare these days. As a bonus, he knew I loved the mints on his desk and when I picked up the car he had placed a bunch of them in the cup holders. I can't thank you enough Mark for such a great experience. Stacey M More

We have now bought 4 cars from Lou Gentile. I can't say enough about how professional, knowledgeable and friendly he is. We will be coming back next year to get a car for my son. I have referred him to say enough about how professional, knowledgeable and friendly he is. We will be coming back next year to get a car for my son. I have referred him to friends and family and can't say enough good things about Paul Miller Honda and Lou Gentile. More