Paul Miller Honda of West Caldwell

I am from Florida and was up here visiting. Our leased Honda Accord was ready to be returned and my husband called the dealership from Florida and ended up talking to Mario Castellanos. He was very helpfu Honda Accord was ready to be returned and my husband called the dealership from Florida and ended up talking to Mario Castellanos. He was very helpful and very informative about the Honda Civic. He gave us such a great deal that we ended up purchasing the vehicle up here and turning in our old lease with him. He was very pleasant and knowledgable and gave us a very great leasing experience. I would definitely recommend this dealership and Mario to my friends and family. More

This was the easiest transaction ever. Had great experience with other Paul Miller dealerships and automatically came here when it was time for a new Honda Pilot. Fantastic price, really good peopl experience with other Paul Miller dealerships and automatically came here when it was time for a new Honda Pilot. Fantastic price, really good people. Mark & Justin made everything really easy. Mark did best job ever of explaining all the new electronics - bluetooth, nav, voice, etc. Even the finance mgr. part of it was fast and easy. No hassle, no pressure, no complications whatsoever. Very, very pleased. Highly Recommended. More

I'm very pleased with my experience at this dealership. My sales consultant, Kim Hadden provided exceptional service. He patiently went over all the features of the CRV and Pilot. (I decided on dealership. My sales consultant, Kim Hadden provided exceptional service. He patiently went over all the features of the CRV and Pilot. (I decided on the Pilot). He's very knowledgeable and friendly - as best of all - he didn't make me feel pressured at all. He has a knack for understanding his clients' needs and matching them with the right vehicle. I would not hesitate to recommend this dealership and once my lease runs out, I'll be looking for Kim to make the next deal. More

This is my 2nd new-car experience with Joe Kleter. When I leased my 2010 Honda, Joe was my salesman. He is down-to-earth, efficient, sincere and works hard to satisfy the customer. He is not the "typical" ca leased my 2010 Honda, Joe was my salesman. He is down-to-earth, efficient, sincere and works hard to satisfy the customer. He is not the "typical" car salesman. He has the ability to cause the customer to feel as if he were being taken care of by a trusted friend...which puts him very high above the average salesman. He treats the customer with dignity and respect and takes the time to explain whatever questions I've had. Joe does not make promises that he does not keep and his follow-up is as professional as his initial approach. He knows his product well and sells without the customer feeling he is being pushed. He is always prepared & professional and makes the leasing experience a real pleasure. More

I recently purchase a 2013 Ridgeline form Dan Eller of Paul Miller Honda and was very impressed with the entire buying experience from my initial inquiry through delivery of the vehicle. I started the Paul Miller Honda and was very impressed with the entire buying experience from my initial inquiry through delivery of the vehicle. I started the buying experience with online requests to several dealerships and Dan was very prompt with a thorough response for the vehicle I requested and the options I had chosen. When I met with Dan at the dealership he had everything ready for a test drive and went over the vehicle and features with me without wasting any time. We corresponded several times in the following days and Dan was very helpful in answering my additional questions and taking care of my requests. Out of all of my car buying experiences this was by far the least stressful, most efficient, handled very professionally and in a friendly manner. I would highly recommend Dan Eller of Paul Miller Honda. More

We were spending a lot of time in Montclair and the lease was up on our CRV. We knew what we wanted and after checking the on line ratings of nearby Honda dealers, we went to Paul Miller. We met Frank and he was up on our CRV. We knew what we wanted and after checking the on line ratings of nearby Honda dealers, we went to Paul Miller. We met Frank and he worked very hard to meet our needs. He was extremely courteous and treated us with respect. He made the entire process as stress free as possible, even though we had so very rigid time constraints. We were extremely pleased with our treatment. Edward M. Goldstein More

I had very specific requirements for the vehicle, which Lou when out of his way to satisfy. I had many questions about the financing and financial options, which Isabel answered clearly. I believe that I w Lou when out of his way to satisfy. I had many questions about the financing and financial options, which Isabel answered clearly. I believe that I was able to purchase from Paul Miller the products (automotive and financial) that I wanted, rather than having to go through a hassled negotiation. More

I bought in my years of driving a total of 5 new cars, but the BEST SERVICE I ever got was at Paul Miller Honda and I will tell you my sales person Lou Gentile really took the time and made sure went over but the BEST SERVICE I ever got was at Paul Miller Honda and I will tell you my sales person Lou Gentile really took the time and made sure went over every detail of the car before we drove it home. When I was talking to my friends about my new car one of them said they buy all there cars there because of the Great Service. I am very pleased with the staff as well. Purchasing a vehicle from Lou at Paul Miller Honda was a simple, straight-foward, and pleasant experience. Thanks Lou! More

Mark was very patient and answered all of my questions with a great attitude. He was also very helpful with my trade in. Mark made buying a new care a wonderful experience. I would recommend him to anyo with a great attitude. He was also very helpful with my trade in. Mark made buying a new care a wonderful experience. I would recommend him to anyone who wanted to buy a Honda. More

We went to Paul Miller with no expectations but wanted to see what our options were for either buying or leasing a new CR-V. Kim worked out a couple different scenarios and was able to get us a new lease for see what our options were for either buying or leasing a new CR-V. Kim worked out a couple different scenarios and was able to get us a new lease for exactly what we wanted to pay per month. No BS, no haggling. Just honest & helpful information. In the end, we were incredibly happy with the service we received from both Kim and Danny. Kim is a real pro at what he does. Before we left the lot, he got in our car and showed us how to set up our phones and work the multi-media console and pointed out all the safety features and ins & outs of the car. We felt so comfortable with the car only minutes after leaving Paul Miller. We definitely recommend Kim and the entire Paul Miller team. More