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Paul Miller Honda of West Caldwell
West Caldwell, NJ
1,135 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,135 Reviews of Paul Miller Honda of West Caldwell
May 15, 2023
I was very happy in the beginning with the sell and the car but they was not very informative with me , I gave the cash money they didn’t tell me if I gave more the 10 thousand they will report me to the I car but they was not very informative with me , I gave the cash money they didn’t tell me if I gave more the 10 thousand they will report me to the IRS , they were not professional in the situation , I would have have give them a certified check if the was the case , but they were just wanted to make the sell . And now they don’t even answer return my phone call. More
by Tesalia
Employees Worked With
Jose M. Velasquez
December 09, 2022
INEPT SERVICE DEPT. LONG WAIT AND NO LOANER PROVIDED . NO TECHNICIAN FOR MY PLUG -IN VEHICLE AFTER BEING TOLD THERE WAS ONE. WAITED FIOR 1.5 HOURS AND LEFT WITHOUTCAR LONG WAIT AND NO LOANER PROVIDED . NO TECHNICIAN FOR MY PLUG -IN VEHICLE AFTER BEING TOLD THERE WAS ONE. WAITED FIOR 1.5 HOURS AND LEFT WITHOUTCAR BEING SERVICED. More
by pogrob
Employees Worked With
CHRIS SERVICE MGR
November 27, 2022
Purchasing my first car was initially a very stressful and tasking journey that had a lot of conflicting tips, tricks and tactics to ease the process. However after being recommended Paul Miller Honda of and tasking journey that had a lot of conflicting tips, tricks and tactics to ease the process. However after being recommended Paul Miller Honda of West Caldwell, specifically seeking out Roman, the process became a breeze. He was personable, greatly helpful and made the whole car buying process a stress less venture. I would recommend not only the dealership but the charismatic Roman to help you in what ever part of your purchase journey in you are currently in. More
by dplusdesigns
Employees Worked With
Roman Fuchs
November 15, 2022
I was trying to buy an f150. I did everything online, after few hours I received a call from Jose Velasquez asking me for The budget to hold the car,I give him my credit card num I did everything online, after few hours I received a call from Jose Velasquez asking me for The budget to hold the car,I give him my credit card number to do so. The day I was going to look at it and pick up the car I ask him for a recap sheet ( bill of sale) he send me one with $2495.00 up sale 6 months warranty. When I declined the warranty and I said I am buying the car as is. He said sorry it's on Every car. I ask for my money back, he said if I want my money I have to come to the dealership. Now it has been 6 weeks and I still don't have it. I called the dmv and Is consumer affair and I file a reports. Stay away from this dealership and the people that works there More
by Albert G
Employees Worked With
Jose M. Velasquez
September 24, 2022
Roman was excellent, patient, and very informative. Great service. He made my decision very easy. . He also answered all my questions and explained everything in detail. This was my 4th lease. I alway Great service. He made my decision very easy. . He also answered all my questions and explained everything in detail. This was my 4th lease. I always dealt with Newton so I was a little hesitant when he told me that Roman would be taking care of me but I must say he did not disappoint. More
by Promosue
Employees Worked With
Roman, Newton Cintron
September 22, 2022
HORRIBLE customer service. The worst dealership I’ve ever been to. Not only am I afraid for my safety in a loaner vehicle they provided that is overdue for an oil change, now a The worst dealership I’ve ever been to. Not only am I afraid for my safety in a loaner vehicle they provided that is overdue for an oil change, now after waiting over a month for a part that is “not found anywhere in the country”, I have found multiple damages to my vehicle while in their possession. I am LIVID. When I saw the damages I stood in their parking lot for 45 minutes just sobbing over my car and not ONE employee came out to even say sorry. I have never felt so disregarded, disrespected and disappointed in my life. More
by Msjohn6
Employees Worked With
Morgan, Danny the service manager, Jose M. Velasquez, David Garcia
August 20, 2022
Great service. It's where I go for my vehicles and service after purchase. They are always on point! Upon parking my vehicle, Roman was in the parking lot as I a It's where I go for my vehicles and service after purchase. They are always on point! Upon parking my vehicle, Roman was in the parking lot as I arrived. He greeted me in a respectful manner and guided me to his desk willing to assist me without knowing my intentions coming in. I was there to buyout my leased vehicle and without hesitation he helped me get the process done quickly and without any hiccups. Because I was buying out my lease he most likely made nothing off of the ransaction yet he was professional all throughout! Nonetheless, Roman was personable, respectful, and down to earth making my experience at Paul Miller Honda a memorable one. More
by ameenkandil
Employees Worked With
Roman Fuchs
