Paul Miller Honda of West Caldwell

Our salesperson was very helpful in helping us find a vehicle that met our needs. He was very friendly, polite and patient in answering our questions about various vehicles. vehicle that met our needs. He was very friendly, polite and patient in answering our questions about various vehicles. More

Mark was great. Very professional, straightforward, courteous, knowledgeable, and not pushy in any way. He was of great assistance helping us choose the financing option that worked best for us. We nev courteous, knowledgeable, and not pushy in any way. He was of great assistance helping us choose the financing option that worked best for us. We never felt pressured and got the exact model Accord we were looking for. Mark was a pleasure to deal with, taking the time to stay a little late to make sure we understood how to use the majority of the vehicles features and has made himself readily available for any follow up questions that we have. Mark will be the first person we contact when it is time for our next car. More

I was shopping for a car for my son. Having had very unpleasant experiences with very questionable sales people, I was prepared to walk into this dealership wearing boxing gloves. I was pleasantly surp unpleasant experiences with very questionable sales people, I was prepared to walk into this dealership wearing boxing gloves. I was pleasantly surprised to have encountered Frank Racanati who from beginning to end, was knowledgable, patient, & understanding to my needs as a consumer. He was very pleasant to deal with. I then had the pleasure of working with Daniel in finance. Again, this part of the transaction was pleasant and not "nerve wrecking" as I thought it would be. This dealership has definitely gained my trust and confidence. I will definitely recommend and I definitely will return the next time I am looking to purchase a car. More

It was a pleasure to buy a car from Mario. He was very informative and comfortable to be with. I did not feel pressured or overwhelmed as you sometimes do with a car dealer . I have already given his na informative and comfortable to be with. I did not feel pressured or overwhelmed as you sometimes do with a car dealer . I have already given his name to two friends interested in buying a car. More

I had an excellent experience from beginning to end at Paul Miller. The sales floor is spacious and you don't feel like you're being attacked by sales people (like I was at DCH Paramus!). My salesman Jo Paul Miller. The sales floor is spacious and you don't feel like you're being attacked by sales people (like I was at DCH Paramus!). My salesman Jose gave us a great deal and made sure every detail was squared away. I was even able to drive away with the car that day because I told them I have a busy schedule. Honestly I can't say enough good things about the overall experience. Honda is a great company and Paul Miller Honda is a great complement to it. I would highly recommend it to friends and family looking for a new vehicle!! More

I read favorable reviews about the Paul Miller Honda I read favorable reviews about the Paul Miller Honda dealership in West Caldwell, NJ and their Salesperson, Frank Racanati. I called and made an app I read favorable reviews about the Paul Miller Honda dealership in West Caldwell, NJ and their Salesperson, Frank Racanati. I called and made an appointment to meet Frank and he really is a true, top-notch Professional. Frank listened to what my husband and I wanted to purchase for our next vehicle and took our vehicle trade in. We have purchased 5 new cars over the years and this was the easiest and smoothest vehicle purchase we ever experienced. We highly recommend Frank Racanati at Paul Miller Honda of W. Caldwell. More

I requested a quote through Edmunds.com for a 2013 Honda Accord Sport from 5-6 local dealerships. Paul Miller Honda's quote was lower than its competitors by a significant amount. Frank was very profession Accord Sport from 5-6 local dealerships. Paul Miller Honda's quote was lower than its competitors by a significant amount. Frank was very professional and helped me select the features specific to my needs. It was a relaxed, pressure -free -atmosphere. I am very happy with my purchase, and I would recommend Paul Miller Honda. More

I went to Paul Miller Honda already knowing which pre-owned vehicle I wanted to purchase because I had done my own thorough research. I arrived expecting to have to haggle with a pushy car salesman, pre-owned vehicle I wanted to purchase because I had done my own thorough research. I arrived expecting to have to haggle with a pushy car salesman, but my experience at Paul Miller was the opposite. Mario Castellanos not only made my family and I feel welcome and valued, he treated us with genuine respect. He has years of experience and a deep knowledge of Honda vehicles which made me confident with his responses to the many questions that I had. Apart from being super friendly, his customer service skills kept me confident in the purchase that I was making and he even called within a few hours after I left the dealership to check on how I was doing. Everyone who I encountered at the dealership was friendly and kind which made a potentially apprehensive experience something extremely enjoyable. I would recommend any person who needs a vehicle to visit Mario at Paul Miller Honda. I am grateful that I did! More

My experience with Paul Miller Honda was great from the time I arrived until I left the dealership. They were both very friendly and professional and I did not feel pressured at any time. I had initally re time I arrived until I left the dealership. They were both very friendly and professional and I did not feel pressured at any time. I had initally reached out to Paul Miller Honda for an e-quote on a 2013 Honda Accord EX-L V6 without NAV. They promptly emailed me with a quote and Alex followed up with a voicemail to touch base. I called her back a couple of time to ask some questions and she was very accomodating in answering my questions. I scheduled an appt for 7pm on a Monday for a test drive and for them to evaluate my trade-in. When I arrived for my appointment, Mark greeted me at the entrance and assign John Greenwald from Sales to assist me. Mark also offered me something to drink while I waited for John. Within a few minutes, Mark introduced me to John. John was great throughout the whole process. During my test drive, he explained all the features of the car and answered all of my questions. There was never any pressure from John to purchase or make a deal. He was very patient and willing to answer anything I asked. Even during our negotiation, John was very friendly, calm and patient. I feel he really worked with his management to make a good deal. My family & I are now owners of a new 2013 Honda Accord EX-L V6. We will be picking it up later this week, as John had to locate a car with the color specs we requested. Overall, it was really good experience considering how stressful buying a car can be. Rich More

Most of people i deal with at the dealer are excellent nothing to complain about them special Lou Gentil a very wise man always ther there to help anytime i walked in . nothing to complain about them special Lou Gentil a very wise man always ther there to help anytime i walked in . More