Paul Miller Honda of West Caldwell
West Caldwell, NJ
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1,087 Reviews of Paul Miller Honda of West Caldwell
Everything was painless, and everyone there was amazingly nice and helpful. It was my first car purchase, so I was nervous, but they put me at ease and treated me wonderfully. Isabel and Jose were both so ni nice and helpful. It was my first car purchase, so I was nervous, but they put me at ease and treated me wonderfully. Isabel and Jose were both so nice and went out of their way to make sure that everything went smoothly for me. I would recommend them to everyone. More
My partner and I have been going to Kim for several years now. Through him, we have leased or purchased a total of 4 cars. Kim is a wonderful employee of PMH. Every time we have ever worked with Kim, he ha now. Through him, we have leased or purchased a total of 4 cars. Kim is a wonderful employee of PMH. Every time we have ever worked with Kim, he has treated us with the utmost respect as customers and just as people. In his interactions, he is humorous, straightforward, and down-to-earth. These are all qualities which I feel are extremely important for a salesperson (and, really, anyone) to have. In addition, his attention to detail and dedication to what he does is quite evident - he knows the cars that he sells inside and out and never hesitates to ensure that the customer understands everything that is important about the vehicle! Perhaps most importantly, Kim is just a very good person. Buying/leasing a car can be a tough process and Kim acts more like a consultant than someone just trying to pressure you to buy a particular vehicle. His approach to sales and interpersonal skills are phenomenal. I couldn't imagine buying a car from anyone else. :) More
It was a great experience working with Kim. I was looking for a used Honda Civic and Kim helped me to get the car as per my specifications and provided useful suggestions as well. The best thing I liked abou for a used Honda Civic and Kim helped me to get the car as per my specifications and provided useful suggestions as well. The best thing I liked about him was his straightforwardness in all aspects of the deal ( car price, history, appearance). The facts were not tweaked like other dealerships. For e.g. before test drive itself, Kim showed me a sheet containing carfax accident history of all cars I choose which helped me to narrow down my options. In few dealers I visited, I came to know of the same after I had test driven the car. They don't constantly bug you on phone or emails. I am still getting emails from other even though I have stated that I have already bought a car. Also, there are no hidden charges and not much bragging about the price. More
Working with Dharam was great. Answered my ever question, was helpful,and easy to work with. Dan was also kind and friendly. Would recommend them both highly. Thanks, Arun was helpful,and easy to work with. Dan was also kind and friendly. Would recommend them both highly. Thanks, Arun More
Justin and Kim were great to work with. They know the product inside and out and really spent the time making sure that all of my questions were answered. It's really just a very professional operation. product inside and out and really spent the time making sure that all of my questions were answered. It's really just a very professional operation. More
This excellent rating is given for this car purchase because of friendly interactions with the sales force, attractive purchase price and large selection of cars available on the lot. During my informa because of friendly interactions with the sales force, attractive purchase price and large selection of cars available on the lot. During my information gathering phase, I had the opportunity to interact with 2 salesmen. Both were friendly, knowledgeable about the cars and available at the times of my visits. Neither salesman was pushy at any time and were able to answer all of my questions. I drove the cars of interest several times to help me decide on the best vehicle. Secondly, the prices that were quoted were very attractive and were the prices that ended up on the invoice. And the price included the destination charge, which other dealerships did not include in their internet quote. Lastly, I originally focused in on a LX model and inquired about several options to make the car unique to my needs. Ultimately, I decided to purchase a EX model as it offered the best overall value. Both models were available on the lot in the color (both exterior and interior) of my choice. The car was ready on the day of my choice (I had extra options added that required service - all of the arrangements were handled by the salesman. Lastly, my interaction with the finance department was friendly, efficient (didn't take too long to sign all of the papers) and and painless. I am very happy with my purchase and would purchase another vehicle at this dealership. More
Frank and rick were fantastic. It was a pleasurable experience. Frank was knowledgable in all aspects of the vehicles.i had walked in just to see if I would be interested at all. I had to walk out with experience. Frank was knowledgable in all aspects of the vehicles.i had walked in just to see if I would be interested at all. I had to walk out with one, it was a. Great deal. I thank you More
Frank Racanati made this purchase experience uncomplicated and pleasurable. He was able to assess my needs and present a sales package that met my needs. My trust in him was based on his positi uncomplicated and pleasurable. He was able to assess my needs and present a sales package that met my needs. My trust in him was based on his positive , no-nonsense attitude. He convinced me that he cares. More
I did my homework and then only had to visit Paul Miller Honda to get a great deal on a 2013 Civic LX. Mike Lefthand, the Internet rep was very straightforward to deal with as was Jon "Buzz" Burzawa who sol Honda to get a great deal on a 2013 Civic LX. Mike Lefthand, the Internet rep was very straightforward to deal with as was Jon "Buzz" Burzawa who sold me the car. There was no pressure or misleading tactics. Everything went fast yet Jon was very helpful at getting me acquainted with the car. I am very happy with the car and the experience I had there. More

