Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Paul Miller Toyota of West Caldwell
West Caldwell, NJ
755 Reviews
Whether you've visited our West Caldwell showroom before or you're exploring our dealership for the first time, we welcome you to learn more about who we are and what we have to offer. Paul Miller Toyota is a part of the Paul Miller Auto Group with roots in the NJ area since 1976. Paul Miller Toyota was added to the family in 2015 and has since provided West Caldwell area drivers with an excellent array of new Toyota cars, trucks, and SUVs. Drivers will also find a certified Toyota service center, many Paul Miller Certified used vehicles, and a knowledgeable team of Toyota financing experts. Take a closer look at our Paul Miller Toyota or stop by our West Caldwell showroom today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 755 reviews
November 20, 2025
I have gone to this dealership and the previous dealership for 25 year's. I have always been treated well. Sergio was my service rep this time and has been in the past. He is professional and frien dealership for 25 year's. I have always been treated well. Sergio was my service rep this time and has been in the past. He is professional and friendly. He answered all my questions without hesitation. This is the first time at the new service center and find it to be a very comfortable experience during my service. More
by Charlie A.
Employees Worked With
Sergio
November 07, 2025
Kelsey was very helpful and professional As well as all the other staff members that helped us with the service of our 2019 Tacoma the other staff members that helped us with the service of our 2019 Tacoma More
by msflinn
November 03, 2025
Its just beyond our expectations and we gladly recommend it to friends and family ! Keep up the good work! it to friends and family ! Keep up the good work! More
by tom_sung
Employees Worked With
October 28, 2025
Excellent service by this dealership. I should Visit next time. Thank you a lot of it. I should Visit next time. Thank you a lot of it. More
by Walterslin
October 28, 2025
They got the job done ever with all the obstacles we faced. The service advisor was on point contacting me through the hole experience and that made me feel like I was talking to the right people thank faced. The service advisor was on point contacting me through the hole experience and that made me feel like I was talking to the right people thank you again Sergio. More
by marcos062193
Employees Worked With
Sergio
October 27, 2025
I was extremely happy with the service. Waited in a very comfortable waiting area with refreshments. They were organized, pleasant and professional, and my car was done quickly. Love that t Waited in a very comfortable waiting area with refreshments. They were organized, pleasant and professional, and my car was done quickly. Love that they washed the car, afterwards. More
by C
Employees Worked With
October 22, 2025
Oil change, maintenance repairs and service checkup done very well, in time. Called back for pick up in good time, brought the car to the lobby. Overall excellent performance very well, in time. Called back for pick up in good time, brought the car to the lobby. Overall excellent performance More
by Vallabhan
October 19, 2025
Kelsey was so supportive and patient. The video sent to me on the condition of the vehicle was very informative. Overall the experience was great! The video sent to me on the condition of the vehicle was very informative. Overall the experience was great! More
by herminefequiere
Employees Worked With
October 18, 2025
Service was very good. And i am happy to become part of the family .clean space too And i am happy to become part of the family .clean space too More
by Saintvil_k
Employees Worked With
October 11, 2025
Always professional, explains what inspection shows in detail. Maintains vehicle in optimum condition. Suggests future operations necessary per manufacturers schedule. Service completed in shortest time p detail. Maintains vehicle in optimum condition. Suggests future operations necessary per manufacturers schedule. Service completed in shortest time possible. Excellent communication when vehicle dropped off. And when completed, car is washed , tires waxed, and vehicle left clean inside and out! More
by Vic One
Employees Worked With
Allen Loriano
