Paul Miller Toyota of West Caldwell

Joe "LJ" Cultrara is an amazing Service Advisor. From the time I brought my 2014 Tundra in to the time I drove off in a loaner was 10 minutes. LJ had everything prepared ahead of time and I truly ap From the time I brought my 2014 Tundra in to the time I drove off in a loaner was 10 minutes. LJ had everything prepared ahead of time and I truly appreciate it as I was on a tight schedule. Thanks again. More

Exelent They are very cordially, organized and also have a good service. and Sergio speak Spanish. confort waiting room. Clear indications about service. A They are very cordially, organized and also have a good service. and Sergio speak Spanish. confort waiting room. Clear indications about service. A good area service. More

First servicing appt I went in for my first servicing appointment, and it was a great experience. Waiting rooms were comfortable, pleasant and experienced workers explaine I went in for my first servicing appointment, and it was a great experience. Waiting rooms were comfortable, pleasant and experienced workers explained the process from start to finish, and wait time was shorter than anticipated. More

Quick, Clean tune -up I scheduled a 75,000 oil change and tune up. I used a coupon, which they gladly accepted. They also repaired a minor molding stip that came loose fo I scheduled a 75,000 oil change and tune up. I used a coupon, which they gladly accepted. They also repaired a minor molding stip that came loose for no charge. Only additional charge was for an air filter and cleaning that the service tech explained to me. More

New car first maintenance They were courteous and professional. I was in and out quickly. The waiting area was clean and comfortable. Everyone was very helpful. I will come bac They were courteous and professional. I was in and out quickly. The waiting area was clean and comfortable. Everyone was very helpful. I will come back here. More

45000 Mi Service Joseph was courteous, knowledgeable and kept me informed of the status. The service was performed within a reasonable time. The service team opened a Joseph was courteous, knowledgeable and kept me informed of the status. The service was performed within a reasonable time. The service team opened a bit earlier than 7:30 which was appreciated. More

Friendly and professional staff Very professional and friendly staff all around. Steve made us feel welcomed and worked hard to get us a good deal that same day. He was honest and up Very professional and friendly staff all around. Steve made us feel welcomed and worked hard to get us a good deal that same day. He was honest and up front with his intentions and I would definitely recommend him to anyone looking to buy a new a car. More

Positive experience Whole experience was positive. Steve, my salesman, was extremely knowledgeable and courteous. From the test drive till I drove away it was all good. Whole experience was positive. Steve, my salesman, was extremely knowledgeable and courteous. From the test drive till I drove away it was all good. This is the third Corolla I have leased. The size is perfect for me. More

Quick seamless service, reasonable price. I wanted a remote starter installed in my 2019 4runner, upon making an appointment I brought my car in and had it installed within the day. I was goin I wanted a remote starter installed in my 2019 4runner, upon making an appointment I brought my car in and had it installed within the day. I was going to take uber back home but when I dropped my car off John Brock asked me if I needed a ride anywhere, because I didn't need the car for the day, I couldn't see getting a loaner. When the car was done, they had a driver pick me up and take me back to the dealer. A very nice touch. The remote start was installed cleanly and works very well. Thanks! More

Hassle Free Purchase! 3rd auto I purchased from Jim Velsor and each time was a smooth experience, reasonable price and pressure free! I would definitely purchase another a 3rd auto I purchased from Jim Velsor and each time was a smooth experience, reasonable price and pressure free! I would definitely purchase another auto from Paul Miller Toyota again. More