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Paul Miller Toyota of West Caldwell
West Caldwell, NJ
757 Reviews
Whether you've visited our West Caldwell showroom before or you're exploring our dealership for the first time, we welcome you to learn more about who we are and what we have to offer. Paul Miller Toyota is a part of the Paul Miller Auto Group with roots in the NJ area since 1976. Paul Miller Toyota was added to the family in 2015 and has since provided West Caldwell area drivers with an excellent array of new Toyota cars, trucks, and SUVs. Drivers will also find a certified Toyota service center, many Paul Miller Certified used vehicles, and a knowledgeable team of Toyota financing experts. Take a closer look at our Paul Miller Toyota or stop by our West Caldwell showroom today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 757 reviews
December 13, 2018
Service Experience I have always been happy with the service my car has received. John Brock always has been helpful and explained the service needed for the car. I have always been happy with the service my car has received. John Brock always has been helpful and explained the service needed for the car. More
by dot1948
Employees Worked With
John Brock
December 12, 2018
All OK They were amenable to what I wanted-re my costs. Alan was particularly helpful in teaching me about all the new technologies; bent over backwards. They were amenable to what I wanted-re my costs. Alan was particularly helpful in teaching me about all the new technologies; bent over backwards. More
by eight leases
Employees Worked With
Alan Engert
December 11, 2018
Fast service Service was fast and easy as promised. It was a good experience. Waiting area was very clean and plesant. Would recommend this dealer to a friend. Service was fast and easy as promised. It was a good experience. Waiting area was very clean and plesant. Would recommend this dealer to a friend. More
by Jane MG
Employees Worked With
Matt McConnell, Thruman Roberts, Ernie Dix, Gene Christiano
December 11, 2018
Good Service Very good and quick service. Friendly environment. I like Toyota's free service policy. Paul Miller Toyota's staff are professional and cooperative. Very good and quick service. Friendly environment. I like Toyota's free service policy. Paul Miller Toyota's staff are professional and cooperative. Thank you ! More
by Prerana
Employees Worked With
Robert Rago
November 30, 2018
Honest and Helpful Customer Service After reading so many positive reviews about Rob Rago, I decided to give him a call regarding a potential lease. We discussed the terms I was looking After reading so many positive reviews about Rob Rago, I decided to give him a call regarding a potential lease. We discussed the terms I was looking for over the phone, and he quickly came up with a great deal on a Highlander. He was honest, direct and extremely helpful. Based on my experience, I would strongly recommend Rob as a salesman. More
by Matthew Weber
Employees Worked With
Robert Rago
November 28, 2018
Great deal. Wonderful car. Amazing sales representative. Rob helped us out and got us a great deal. We love the car, it drives phenomenal. Thank you! deal. Wonderful car. Amazing sales representative. Rob helped us out and got us a great deal. We love the car, it drives phenomenal. Thank you! More
by ToyotaRav4Customer
November 24, 2018
great Had a 10 am appointment on the day the fire department was there still only a slight delay John Brock worked extra hard to get my car in and out. th Had a 10 am appointment on the day the fire department was there still only a slight delay John Brock worked extra hard to get my car in and out. thanks John. More
by RobD
Employees Worked With
John,Brock
November 22, 2018
Excellent sales experience Rob Rago is an excellent salsperson, knowledgeable, patient and helpful. Frank Racanati is an excellent finance manager, down-to-earth, practical and Rob Rago is an excellent salsperson, knowledgeable, patient and helpful. Frank Racanati is an excellent finance manager, down-to-earth, practical and great customer service. More
by Toyota Loyalist
Employees Worked With
Rob Rago, Frank Racanati
November 21, 2018
Excellent service and customer relations I was notified of a needed service visit for a safety recall. The service appointment was handled quickly, efficiently, and professionally. I chose to I was notified of a needed service visit for a safety recall. The service appointment was handled quickly, efficiently, and professionally. I chose to wait and was given frequent updates as well as a comfortable place to pass the time. More
by Deb 14
Employees Worked With
I regret that I don’t remember the names as the visit was over a week ago
November 21, 2018
Rating of car dealership Knowledgeable & helpful sales person & financial officier made leasing a car easy. Will be recommending to friends & family who are interested in eith Knowledgeable & helpful sales person & financial officier made leasing a car easy. Will be recommending to friends & family who are interested in either leasing or buying a car. More
by Laura2019
Employees Worked With
Robert Rago & Frank
