Paul Miller Toyota of West Caldwell

Worth the 1/2 hour trip! I purchased my Prius at the dealership in 2012 thanks to Kamel. I received free service for 25 thousand miles/two years with the purchase of the car. I purchased my Prius at the dealership in 2012 thanks to Kamel. I received free service for 25 thousand miles/two years with the purchase of the car. I drove for a half hour each way from my home to receive the free service whenever my car needed it. My intention was to service my car at a service center closer to my home once I reached 25,000 miles and the free service at the Caldwell service center was up. However, it has now been almost a year since the free service has expired and I still drive a half hour each way to get my car serviced at the Caldwell service center. I feel catered to there, and the wonderfully positive and friendly attitude of the members of the service center will keep me loyal to Caldwell as long as they are around! Not only is the service above board, but the team members are so wonderfully gracious and accommodating I wouldn't want to go anywhere else. While everyone there is truly friendly and obliging I have to thank Gene Christiano in particular. He has really gone above and beyond for me and really makes my life easy when my car needs service. I will continue to drive a half hour each way to the Toyota Caldwell service Center and dealership because of the wonderful people that work there. More

Excellent customer service Prompt friendly service. I was there to help my mother with an administrative detail in finance and John said he would take care if it right away. Tha Prompt friendly service. I was there to help my mother with an administrative detail in finance and John said he would take care if it right away. Thank you! More

Third time's a charm No complaints and that's important. Salesman Stan made it simple and painless to do business. I would highly recommend this dealership to anyone int No complaints and that's important. Salesman Stan made it simple and painless to do business. I would highly recommend this dealership to anyone interested in buying or leasing an automobile More

"A really good place to do business" It has been pleasure to deal with Chris Zak for a number of years. I have purchased several vehicles from him and he always made sure to close the dea It has been pleasure to deal with Chris Zak for a number of years. I have purchased several vehicles from him and he always made sure to close the deal from beginning to end with a smile. He goes above and beyond to satisfy my Toyota experience. I have always got a fair price. Chris is very knowledgeable and makes sure I am happy after purchase as well. He explains all the gadgets in the vehicle with ease, which is very helpful as you don't have to go through the bulky manuals to understand them. The Sales Manager John Contreras is also very friendly and seems to care for his customers that makes a good experience at the dealership. More

Excellent Salesman I have been dealing with Chris Zak for a number of years and he goes above and beyond to satisfy my Toyota experience. I have gotten 3 Highlanders, a I have been dealing with Chris Zak for a number of years and he goes above and beyond to satisfy my Toyota experience. I have gotten 3 Highlanders, a Camry and an Avalon from him through the years and he has always gotten me a an extremely fair price. Chris even assures I am happy after purchase as well, constantly asking me if I need any assistance from him when I show up for regular maintenance. More

Easy truck buying experience Great experience buying a new truck. Got the vehicle I wanted at the price and want. No hassle, no haggle (well a little haggle on my part). Visited a Great experience buying a new truck. Got the vehicle I wanted at the price and want. No hassle, no haggle (well a little haggle on my part). Visited a bunch of dealers in NJ but these guys were by far the best to deal with. Thanks Mynor! More

All-Around Great Service Buying a car is generally a terrible experience - buying a car in NYC is another circle of hell. I made the trek out to Caldwell from the city and was Buying a car is generally a terrible experience - buying a car in NYC is another circle of hell. I made the trek out to Caldwell from the city and was so happy that I did. The dealerships I visited in the city weren't knowledgeable about their products and seemed to lose interest the second they saw I was a young woman buying by herself. Alan was incredibly knowledgeable about the car itself and was transparent about every step of the sales process. He went out of his way to help me, from pulling the car out of detailing so I could test drive it to FedEx'ing my plates to me later so I wouldn't have to make another hour-long trip to the dealership. I couldn't be happier with my experience at Caldwell, my experience with Alan and the car that I purchased. You don't find customer service like this very often anymore. More

Excellent Experience and Professional Sercive I purchased four cars in this dealership and 3 of them from Julio my sales consultant. My wife and I are very satisfied with the product quality, pric I purchased four cars in this dealership and 3 of them from Julio my sales consultant. My wife and I are very satisfied with the product quality, price, and customer service and specially with Julio, he always give us options and he works with us and our budge. I financed one car and lease three others and I wont go some place else to buy more cars in the future I will always come back here and I will buy more cars from Julio. More