Paul Miller Toyota of West Caldwell

Only one word to describe the service I was provide by my sales consultant Julio: EXCELLENT. He is very professional, knowledgeable, and neat. I was looking around to buy my first new car and honestly, I am sales consultant Julio: EXCELLENT. He is very professional, knowledgeable, and neat. I was looking around to buy my first new car and honestly, I am not an easy buyer and I visited a few dealerships in the area and he was the only sales consultant who never rushed me. First he kindly offered me to test drive the 2014 Corolla and explained all the features and convenience. After that, he described all the options available to get my new car, buy the way, I wasn't interested on leasing but from his explanation I made up my mind and I ended getting a 36 months lease. For me now I think it is best I am on my mid twenties and still doing some college class. Great experience and of course I will recommend Julio and this dealership to my family and friends. More

I bought a car for my wife, in Caldwell Toyota car I bought a car for my wife, in Caldwell Toyota car dealership, was a success. People made the impossible to possible. I'm happy, and trust the treatm I bought a car for my wife, in Caldwell Toyota car dealership, was a success. People made the impossible to possible. I'm happy, and trust the treatment was stunning, the help they provide by the sale consultant person Mr. Julio Vilchez was fantastic, and the finance manager making things happen to get me the lowest interest rate...I'm happy...with the car and the people. thank you to all More

Another pleasant experience at Caldwell Toyota. The Service dept. is very knowledgable and helpful. I'm not a "car guy" , yet they explain everything and it very easy to understand what needs to be don Service dept. is very knowledgable and helpful. I'm not a "car guy" , yet they explain everything and it very easy to understand what needs to be done. I NEVER feel like I have been taken advantage of and thats a great feeling.. More

I shopped two other Dealers and then went to Caldwell Toyota. These people really get it; easy. No hassle, no stress, easy peezy. I got a fair price for my trade and a really low payment that was even Toyota. These people really get it; easy. No hassle, no stress, easy peezy. I got a fair price for my trade and a really low payment that was even lower than I expected on the new Camry I purchased. Take my advise, just go to Caldwell Toyota and buy a car without wasting time going to other places. You'll be glad you did. More

Unbelievable service, had a noise in the right front of my truck and it was getting louder and louder. I pulled into Caldwell Toyota and met with there Service Manger Matt McConnell. He told me that he wou my truck and it was getting louder and louder. I pulled into Caldwell Toyota and met with there Service Manger Matt McConnell. He told me that he would look at it right away, he introduce me to Ernie Dix and Thurman Roberts. Thurman took down my information and I proceeded to describe my issue. They told me that it would take a couple of hours and that I can wait in the waiting room. Ernie asked if I wanted a cup of coffee were he proceeded to pour me a cup. After an hour Thurman came into the waiting room and told me that a bushing was worn out and needed to be replaced. He said that it would take about another hour to replace. After 1.5 hours my truck was ready and I was on my way. Thank you Caldwell Toyota for helping me out. More

It was 8 1/2 years ago that I bought a New Toyota Highlander from this dealership and I was quite happy with my purchasing experience back then (and very happy with their service dept every time I go Highlander from this dealership and I was quite happy with my purchasing experience back then (and very happy with their service dept every time I got the Highlander serviced there too!), so naturally they were on my "short list" this time around as I was ready to trade the Highlander in and purchase a New 4Runner! To be fair (both to myself and the other Toyota dealers in the area) I did shop the deal around a bit....okay - QUITE A BIT !! Out of all the sales people I spoke with, Alan Engert at Caldwell Toyota provided me with best, unbiased information about the New 4Runner, no sales pressure, and in the end - a deal that gave me what I want for the price I wanted to pay.....something that the other dealers just couldn't seem to do, despite the many claims and promises they made - promises that were always broken! Alan once again went the extra mile in making sure all of the dealer-installed options and customizations I purchased were done right and ready for me when I came to pick up the car.....Take note that I used the phrase "once again"....because it was none other than Alan - who I bought the New Highlander from - back in Summer of 2005...and when you think about it, that in itself speaks volumes! More

The attention and the experience that was offered to us by Mr. Vilchez was excellent! We were satisfied and didn't had trouble choosing the right car for our interests. He was very honest to us about all t by Mr. Vilchez was excellent! We were satisfied and didn't had trouble choosing the right car for our interests. He was very honest to us about all the information of the car. More

The staff at Caldwell Toyota provide excellent service to their customers. They are experienced and well-qualified. I have been a long-time customer because their products are very reliable and last for ma their customers. They are experienced and well-qualified. I have been a long-time customer because their products are very reliable and last for many years. Over the years, my family has purchased several vehicles from this dealership. All of our vehicles are serviced at Caldwell Toyota and we are very satisfied with their prices and the quality of care we receive at this dealership. More

Excellent customer service, extremely efficient and thourough. Matt ensured that our service issues were completely handled with full explanation and gave us complete confidence that our issue was res thourough. Matt ensured that our service issues were completely handled with full explanation and gave us complete confidence that our issue was resolved. Our car was clean and we left feeling like the car was new again. I would highly recommend Matt and his team for any vehicle issue. More

My entire family has been using this dealership exclusively for the past 25 years. We own only Toyotas (have purchased 9 in that time period). Matt McConnell and his crew have been an outstanding s exclusively for the past 25 years. We own only Toyotas (have purchased 9 in that time period). Matt McConnell and his crew have been an outstanding support system over the years, treating us like family, answering our emergency calls when traveling, servicing our cars promptly and attentively. They are unfailingly honest, helpful, supportive, and courteous.They know Toyotas best, and the incredible reliability of our family "fleet" has as much to do with their attentive care as it has to the reputation of Toyotas in general. They are not the nearest dealer/service to us, but they are far and away the most trustworthy and the best, worth driving the extra miles to. We would not dream of having our cars serviced anywhere else. More