Paul Miller Toyota of West Caldwell

I shopped two other Dealers and then went to Caldwell Toyota. These people really get it; easy. No hassle, no stress, easy peezy. I got a fair price for my trade and a really low payment that was even Toyota. These people really get it; easy. No hassle, no stress, easy peezy. I got a fair price for my trade and a really low payment that was even lower than I expected on the new Camry I purchased. Take my advise, just go to Caldwell Toyota and buy a car without wasting time going to other places. You'll be glad you did. More

Unbelievable service, had a noise in the right front of my truck and it was getting louder and louder. I pulled into Caldwell Toyota and met with there Service Manger Matt McConnell. He told me that he wou my truck and it was getting louder and louder. I pulled into Caldwell Toyota and met with there Service Manger Matt McConnell. He told me that he would look at it right away, he introduce me to Ernie Dix and Thurman Roberts. Thurman took down my information and I proceeded to describe my issue. They told me that it would take a couple of hours and that I can wait in the waiting room. Ernie asked if I wanted a cup of coffee were he proceeded to pour me a cup. After an hour Thurman came into the waiting room and told me that a bushing was worn out and needed to be replaced. He said that it would take about another hour to replace. After 1.5 hours my truck was ready and I was on my way. Thank you Caldwell Toyota for helping me out. More

It was 8 1/2 years ago that I bought a New Toyota Highlander from this dealership and I was quite happy with my purchasing experience back then (and very happy with their service dept every time I go Highlander from this dealership and I was quite happy with my purchasing experience back then (and very happy with their service dept every time I got the Highlander serviced there too!), so naturally they were on my "short list" this time around as I was ready to trade the Highlander in and purchase a New 4Runner! To be fair (both to myself and the other Toyota dealers in the area) I did shop the deal around a bit....okay - QUITE A BIT !! Out of all the sales people I spoke with, Alan Engert at Caldwell Toyota provided me with best, unbiased information about the New 4Runner, no sales pressure, and in the end - a deal that gave me what I want for the price I wanted to pay.....something that the other dealers just couldn't seem to do, despite the many claims and promises they made - promises that were always broken! Alan once again went the extra mile in making sure all of the dealer-installed options and customizations I purchased were done right and ready for me when I came to pick up the car.....Take note that I used the phrase "once again"....because it was none other than Alan - who I bought the New Highlander from - back in Summer of 2005...and when you think about it, that in itself speaks volumes! More

The attention and the experience that was offered to us by Mr. Vilchez was excellent! We were satisfied and didn't had trouble choosing the right car for our interests. He was very honest to us about all t by Mr. Vilchez was excellent! We were satisfied and didn't had trouble choosing the right car for our interests. He was very honest to us about all the information of the car. More

The staff at Caldwell Toyota provide excellent service to their customers. They are experienced and well-qualified. I have been a long-time customer because their products are very reliable and last for ma their customers. They are experienced and well-qualified. I have been a long-time customer because their products are very reliable and last for many years. Over the years, my family has purchased several vehicles from this dealership. All of our vehicles are serviced at Caldwell Toyota and we are very satisfied with their prices and the quality of care we receive at this dealership. More

Excellent customer service, extremely efficient and thourough. Matt ensured that our service issues were completely handled with full explanation and gave us complete confidence that our issue was res thourough. Matt ensured that our service issues were completely handled with full explanation and gave us complete confidence that our issue was resolved. Our car was clean and we left feeling like the car was new again. I would highly recommend Matt and his team for any vehicle issue. More

My entire family has been using this dealership exclusively for the past 25 years. We own only Toyotas (have purchased 9 in that time period). Matt McConnell and his crew have been an outstanding s exclusively for the past 25 years. We own only Toyotas (have purchased 9 in that time period). Matt McConnell and his crew have been an outstanding support system over the years, treating us like family, answering our emergency calls when traveling, servicing our cars promptly and attentively. They are unfailingly honest, helpful, supportive, and courteous.They know Toyotas best, and the incredible reliability of our family "fleet" has as much to do with their attentive care as it has to the reputation of Toyotas in general. They are not the nearest dealer/service to us, but they are far and away the most trustworthy and the best, worth driving the extra miles to. We would not dream of having our cars serviced anywhere else. More

My husband and I have purchased numerous vehicles at Caldwell Toyota and have always been extremely satisfied with their customer service. The time taken to review features of each new car has been grea Caldwell Toyota and have always been extremely satisfied with their customer service. The time taken to review features of each new car has been great. Their service department is outstanding. The service staff are always friendly and helpful even though they are always so busy when we service our cars. I would not even consider visiting another Toyota dealership. More

We've bought multiple cars there and get all our service done there, and we get all our service done there. Everythng has always been excellent, and Service is always trustworthy, which is why we k service done there, and we get all our service done there. Everythng has always been excellent, and Service is always trustworthy, which is why we keep coming back. Before we bought a Toyota, I used to think that dealership service was more expensive, but I was wrong. Service at Caldwell Toyota has been far less expensive than other places, and I like getting Toyota parts especially for brake pads. More

Caldwell Toyota's Service Center really took care of me! Everyone was super friendly, but what made my experience so exceptional was the time John took in patiently answering all of my questions, making me! Everyone was super friendly, but what made my experience so exceptional was the time John took in patiently answering all of my questions, making me feel more feel comfortable leaving my Corolla with them for repairs. I highly recommend them! More