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Paul Miller Toyota of West Caldwell
West Caldwell, NJ
758 Reviews
Whether you've visited our West Caldwell showroom before or you're exploring our dealership for the first time, we welcome you to learn more about who we are and what we have to offer. Paul Miller Toyota is a part of the Paul Miller Auto Group with roots in the NJ area since 1976. Paul Miller Toyota was added to the family in 2015 and has since provided West Caldwell area drivers with an excellent array of new Toyota cars, trucks, and SUVs. Drivers will also find a certified Toyota service center, many Paul Miller Certified used vehicles, and a knowledgeable team of Toyota financing experts. Take a closer look at our Paul Miller Toyota or stop by our West Caldwell showroom today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 758 reviews
February 10, 2024
Good no issues. Car was ready when they said. You just need to hire more staff. Over 2hrs for oil change and ref maint is nuts Car was ready when they said. You just need to hire more staff. Over 2hrs for oil change and ref maint is nuts More
by Ndn
Employees Worked With
January 31, 2024
I brought my car in for a recall service which needed several hours to be completed. The dealership offered a complimentary shuttle service to my home and then picked me up when my car was ready. Such a several hours to be completed. The dealership offered a complimentary shuttle service to my home and then picked me up when my car was ready. Such a wonderful option! More
by jodib
Employees Worked With
Not applicable
December 10, 2023
Was under the impression that if I had work done after the diagnosis I wouldn’t have to pay the $165.00 fee for it. Considering I was told that we needed a new battery ($376.00) in order to check for an e the diagnosis I wouldn’t have to pay the $165.00 fee for it. Considering I was told that we needed a new battery ($376.00) in order to check for an evap leak which turned out to be a loose gas cap. Felt I was taken advantage of. We bought our Toyota from you but will think twice about coming back for future services or buying another car from your dealership. Ended walking out with a $584.00 bill, thank god I got a veterans discount or it would have been over $600.00. Didn’t feel too good after leaving. More
by aaw2457
Employees Worked With
Kevin
December 06, 2023
Very professional, very patient, answered all my questions, service was completed on time. Very efficient questions, service was completed on time. Very efficient More
by Noway
December 02, 2023
Gustavo, Nelson, and Frank really made this a great experience. I would highly recommend them, to anyone looking for a car. Great work all. Thank You. Joe C experience. I would highly recommend them, to anyone looking for a car. Great work all. Thank You. Joe C More
by jjnn13
Employees Worked With
Gustavo, Nelson, Frank
December 02, 2023
Excellent experience with scheduling an appointment on line and real-person chat with my questions answered immediately & accurately. line and real-person chat with my questions answered immediately & accurately. More
by diane.bentley
Employees Worked With
