Paul Miller Toyota of West Caldwell

Am satisfied with services here, keep it up and create more room for improvement. Thanks. more room for improvement. Thanks. More

Maintenance explained, estimated and performed on time as promised by Kevin Reagan at the impressive new maintenance facility. as promised by Kevin Reagan at the impressive new maintenance facility. More

Staff is very professional and helpful. I was updated along the way as to the progress of my vehicle and the estimated costs. I was updated along the way as to the progress of my vehicle and the estimated costs. More

I have the greatest confidence knowing that Chris G. will always provide the best guidance for my automotive concerns. Just recently my AWD light appeared and stayed on for two days, and then went off. will always provide the best guidance for my automotive concerns. Just recently my AWD light appeared and stayed on for two days, and then went off. I called the Service Department and thankfully Chris G. answered. He said, bring the car into the shop and we can perform diagnostics and see what is going on.. I am glad that I followed his advice, my auto needed some TLC . Thank You again Chris. Safe driving is important, but driving safely, knowing that the dealership Automotive Technicians are experts and the attention to details with diagnostic and repair skills, helps with the comfort of knowing... I am on safely on the road again. OBTW...the new Service location is Very Nice!! Excellent design and layout. Your designer thought of everything for the best customer experience. Hats off!! Denise B. More

Knowledgeable, professionally, and extremely helpful. & curteous. They explained everything in detail especially the difference between my 2015 RAV 4 & the one I was purchasing. & curteous. They explained everything in detail especially the difference between my 2015 RAV 4 & the one I was purchasing. More

Excellent to work with and I made a purchase that I was very pleased with. All involved (Marvin, Andy, and Ryan) in my purchase treated me with respect and made the process pain free. I would definitely bu very pleased with. All involved (Marvin, Andy, and Ryan) in my purchase treated me with respect and made the process pain free. I would definitely buy again! More

Justin was great to work with. Very attentive and understood what I was looking for. Very attentive and understood what I was looking for. More

First and foremost, I want to thank the Toyota dealership in West Caldwell. My experience, from the moment I walked through the door to the negotiation and signing process, was incredibly positive. I’ve visi in West Caldwell. My experience, from the moment I walked through the door to the negotiation and signing process, was incredibly positive. I’ve visited other Toyota dealerships in the area, but all I encountered was negative, aggressive treatment, without anyone taking the time to understand who I am. However, that was not the case at West Caldwell. Marvin greeted me warmly from the start and handled my inquiry with care. We sat down together, and he worked with me throughout the negotiation process with an outstanding attitude. Even the sales managers and finance team were excellent, going above and beyond to secure the best loan rate for my situation. This all reflects the strength of a great team that knows how to properly welcome customers, making them feel like family. I highly recommend visiting this dealership and speaking with Marvin Garcia who will take care of you from the start—this is the right family who will treat you like their own. More

An amazing day at the Toyota Caldwell . pleasant sales people who work there with their outstanding service performance. Allen was so knowledgeable on the suv I decided to lease. It’s been pleasant sales people who work there with their outstanding service performance. Allen was so knowledgeable on the suv I decided to lease. It’s been 10 years of leasing Toyotas at that specific location, Caldwell New Jersey and I love it, the loyalty I have for this location, for the vehicle of Toyota I drive. Thank you very much for the wonderful experience I had with Toyota and with Allen and the rest of the employees. Thank you More

Our sales representative was Alan he was excellent & will use him in future & recommend him to friends & family use him in future & recommend him to friends & family More