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Paul Miller Toyota of West Caldwell

West Caldwell, NJ

4.5
687 Reviews

1155 Bloomfield Avenue

West Caldwell, NJ

07006

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686 Reviews of Paul Miller Toyota of West Caldwell

January 07, 2024

Great job done on time No complaints Sergio was great Will use them in the future More

by Isawbones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Jan 08, 2024 -

Paul Miller Toyota of West Caldwell responded

Thank you for the great review. Sergio is certain to appreciate the shoutout. We look forward to seeing you again at Paul Miller Toyota of West Caldwell!

December 10, 2023

Was under the impression that if I had work done after the diagnosis I wouldn’t have to pay the $165.00 fee for it. Considering I was told that we needed a new battery ($376.00) in order to check for an e More

by aaw2457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 11, 2023 -

Paul Miller Toyota of West Caldwell responded

We're sorry to learn about your recent experience at Paul Miller Toyota of West Caldwell. Transparency and fairness are important to us, so it's disappointing you were left feeling misled. This feedback is valuable as it helps us improve our communication and service overall. Please be sure to reach out if there's anything else we can do to address your concerns at this time, and take care.

December 06, 2023

Service Tech was friendly and helpful. Oil change, multi point checks and tire rotation performed quickly. More

by Frank from Clifton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Regan
Dec 06, 2023 -

Paul Miller Toyota of West Caldwell responded

Thanks for choosing Paul Miller Toyota of West Caldwell, Frank! We wish you safe miles ahead and hope to see you down the road!

December 06, 2023

Very professional, very patient, answered all my questions, service was completed on time. Very efficient More

by Noway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Robert Kaba
Dec 06, 2023 -

Paul Miller Toyota of West Caldwell responded

We appreciate your feedback! It's great to know that our team at Paul Miller Toyota of West Caldwell was able to provide you with the efficient and professional service you deserve. Thanks for choosing us!

December 02, 2023

Excellent experience with scheduling an appointment on line and real-person chat with my questions answered immediately & accurately. More

by diane.bentley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kaba
Dec 04, 2023 -

Paul Miller Toyota of West Caldwell responded

Diane, we're glad to know that you had an excellent experience with our online scheduling and chat services at Paul Miller Toyota of West Caldwell. Thanks for the feedback!

December 02, 2023

An experience that was so easy, relaxed, not pushy to close a deal, and extremely accommodating! More

by Bob12345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Himanshu sales
Dec 04, 2023 -

Paul Miller Toyota of West Caldwell responded

We are so happy that our Paul Miller Toyota of West Caldwell team earned your five stars. Thanks for working with us, Bob!

December 02, 2023

Gustavo, Nelson, and Frank really made this a great experience. I would highly recommend them, to anyone looking for a car. Great work all. Thank You. Joe C More

by jjnn13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo, Nelson, Frank
Dec 04, 2023 -

Paul Miller Toyota of West Caldwell responded

We're delighted to know that Gustavo, Nelson, and Frank made your experience at Paul Miller Toyota of West Caldwell a great one! We appreciate the recommendation. Enjoy your new car, Joe!

November 29, 2023

Very friendly. Everyone we dealt with was very helpful and efficient with our time. We were especially happy with our salesman Len Pizza. We would highly recomme More

by scrahner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Stewart, Robert Kaba
Nov 30, 2023 -

Paul Miller Toyota of West Caldwell responded

We're delighted to know that Len and our team at Paul Miller Toyota of West Caldwell provided you with efficient and friendly assistance throughout the sales process. We appreciate your recommendation and wish you safe travels ahead!

November 27, 2023

Always Friendly & good service. Chris Gesell the service writer was simply fantastic. He gave me an estimate for the repair and it was spot on. The technician who worked on my car s More

by Sport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kaba
Nov 28, 2023 -

Paul Miller Toyota of West Caldwell responded

We're delighted to know that you had a great experience with our service team, especially Chris! Your recommendation means the world to us here at Paul Miller Toyota of West Caldwell. Safe travels, and see you next time!

November 10, 2023

Great service in a timely manner. All of my questions and concerns were addressed and I feel great about the service afterwards. More

by hippybill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kaba
Nov 10, 2023 -

Paul Miller Toyota of West Caldwell responded

We're glad to know you had a fantastic experience with us at Paul Miller Toyota of West Caldwell! It's important that all your questions and concerns are addressed. Thanks for the positive feedback — we appreciate it!

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