Paul Miller Toyota of West Caldwell

I couldn't find anything to complain about I took my '11 Camry in at the end of the lease to see what it might cost to turn it in and lease another car and walked out with a nicer, new car, pay I took my '11 Camry in at the end of the lease to see what it might cost to turn it in and lease another car and walked out with a nicer, new car, paying nothing up front and $45 less a month than I had been paying on my old car. Everyone was fair, no nonsense, friendly and clear in explaining the financials. What's not to like? More

Got what I wanted. This was my fourth purchase from Caldwell Toyota, all Avalons. I was prepared before enterring the showroom of what I wanted and the price range of t This was my fourth purchase from Caldwell Toyota, all Avalons. I was prepared before enterring the showroom of what I wanted and the price range of the vehicle. The auto I wanted was not in stock but was delivered to the dealer within two days and it was just as I wanted, nothing more or less. We went back and forth regarding the price and the final outcome was satisfactory to all concerned. This was done due the professionalism and knowledge of Chirs Zak (Salesman) and John Contreras (Sales Manager). More

Excellent Dealer for Toyota Excellent dealership! Courteous, Friendly, and give deals you will feel comfortable with! Highly recommend visiting Caldwell Toyota if you are look Excellent dealership! Courteous, Friendly, and give deals you will feel comfortable with! Highly recommend visiting Caldwell Toyota if you are looking for a Toyota model! Go see John and Chris! The best! More

Downsizing Many thanks to the folks at Caldwell Toyota. They were very courteous and professional as they helped me select my new smaller car. My new car was d Many thanks to the folks at Caldwell Toyota. They were very courteous and professional as they helped me select my new smaller car. My new car was delivered right on time and in perfect condition. I expect to enjoy this car for many years. More

Great experience at Caldwell Toyota! I originally went to Toyota Universe to test drive about a month ago and received at least a phone call a day asking to come back. I made an appointment with them wit to Toyota Universe to test drive about a month ago and received at least a phone call a day asking to come back. I made an appointment with them with the promise of my desired car being there. When I went to get it it was not there and they tried to sell me a different car. Went right to Caldwell Toyota and they couldn't have been better. I explained that I already knew what I wanted and how much I wanted to pay. Kenny found my car right away and my offer was accepted. No gimmicks or scams whatsoever. Everything was explained to me and Kenny sat in the car with me, answered all of my questions, and set up my bluetooth. I was in and out in less than 2 hours. I highly recommend Caldwell Toyota. More

I inquired about a Toyota Highlander on the Caldwell Toyota Website and was promptly quoted a price that seemed reasonable to me. Within 24 hours and working with Kenny Wilson I was on my way to owning Toyota Website and was promptly quoted a price that seemed reasonable to me. Within 24 hours and working with Kenny Wilson I was on my way to owning this car. I gave this dealership a very high rating because they were efficient, friendly and extremely knowledgeable about the cars they were selling. More

Alan Engert and John Contreras were very professional and friendly. The process was quick and easy. They were very accommodating to my schedule. Thanks you! Love my car! friendly. The process was quick and easy. They were very accommodating to my schedule. Thanks you! Love my car! More

I have been buying/leasing my cars from Caldwell Toyota since June of 1994. The salesman and managers treat me like family and always do everything possible to make my new car experience wonderful. When since June of 1994. The salesman and managers treat me like family and always do everything possible to make my new car experience wonderful. When I need service or bodyshop work the teams in these departments do an excellent job repairing my vehicle! I highly recommend Caldwell Toyota to all of my friends and family! I will always shop for a car at this dealership. Nicole Corsaro More

A great experience and great deal, John went out of his way to help us. I would highly recommend Caldwell Toyota to anyone looking for a new vehicle. way to help us. I would highly recommend Caldwell Toyota to anyone looking for a new vehicle. More

This is our second time leasing a vehicle through Caldwell Toyota, and we have been happy with both experiences. The staff is friendly, and our salesperson, Kamel, is great - very customer-focused. W Caldwell Toyota, and we have been happy with both experiences. The staff is friendly, and our salesperson, Kamel, is great - very customer-focused. We go through the usual back-and-forth of haggling for the best deal, and I'm sure we exasperate him a bit, but we haven't ever left feeling as though we didn't get the best deal we could. We would go back again (and likely will). The only negative experiences we've had here were with servicing/parts issues. During an oil change, they didn't seal the oil filter properly (apparently there's a rubber O-ring gasket, and part of it was flipped up when the filter was tightened. Car lost all its oil and could have been a bad scene, but we took it to our local mechanic who got it squared away and we take that car to him for oil changes now). Also, an electric window motor broke (under warrantee), and they ordered the part, but when we brought the car in for repair, they had ordered the part for the wrong side of the car so we had to schlep out there again another day. Those issues aside, our overall experience there has been pleasant and we would recommend the dealership. More