Paul Miller Volkswagen of Bernardsville

I want to compliment Mike Sclafani and the staff at VW of Bernardsville for making this the easiest and most satisfying automobile purchase that we have had in 25 years of car buying. Mike's friendliness and Bernardsville for making this the easiest and most satisfying automobile purchase that we have had in 25 years of car buying. Mike's friendliness and knowledge made us feel very welcome and even though we did not go into the dealership looking to purchase that day, we left with an order for a brand new Golf TDI. Even though the car was not in stock, Mike was able to find one with our specifications and have it delivered within a week. He was in constant communication with us the entire week via phone and e-mail on the progress of the delivery and then did a terrific job at the time of pickup. We just love our new car and would definitely recommend Paul Miller VW of Bernardsville and especially Mike Sclafani. We can't wait to come in for another one. More

Our customer service sales rep at Bernardsville VW, Peter Franzoni, was simply superb! We never - ever - felt like we were getting the hard sell. We would have walked out of the dealership had that been th Franzoni, was simply superb! We never - ever - felt like we were getting the hard sell. We would have walked out of the dealership had that been the case. Peter was very thorough in answering all our questions. And he was very detailed showing us the features of the car after our purchase. The car is great -- and Peter has always followed-up quickly with me with any questions I left by phone or email. Again, can't say enough good things about Peter! More

This is my second leased car from Bernardsville VW and would recommend this dealership. Jared Strowbridge sold me my first VW and he saw to it once again that my needs were met with sincere professionali would recommend this dealership. Jared Strowbridge sold me my first VW and he saw to it once again that my needs were met with sincere professionalism. I really appreciate his attention to detail and making sure I was comfortable with the car. Thanks Jared you were right -- I love my Jetta More

Michael Replied to my Internet query with a good number. Ip talked to him and he came back with a better number. Straight talk and no tricks and gimmicks. The whole sales was finalized in 1 hour over the ph Ip talked to him and he came back with a better number. Straight talk and no tricks and gimmicks. The whole sales was finalized in 1 hour over the phone. More

This is my third consecutive leased car from Bernardsville Volkswagen, each time working with Jared Strowbridge. This time i decided to lease a Jetta after two Beetles. I like the cars, the he Bernardsville Volkswagen, each time working with Jared Strowbridge. This time i decided to lease a Jetta after two Beetles. I like the cars, the helpful and knowledgeable service that Jared provides, and the friendly atmosphere of the dealership, including the times I come for my scheduled maintenance visits throughout the lease. I was able to obtain a lease which was less expensive than the lease I signed 36 months ago, which helps in retirement. My wife's VW lease expires this spring and she plans to return to see Jared as well. More

My experience began with Heather who answered the phone in a very warm and welcoming manner. Heather transferred me to Jesse in sales. Working with Jesse has been wonderful. Jesse is knowledgeable, profess in a very warm and welcoming manner. Heather transferred me to Jesse in sales. Working with Jesse has been wonderful. Jesse is knowledgeable, professional, thorough, conscientious and very polite. He was also very patient with me in explaining how everything worked in my new car. Marc in finance was efficient, helpful and kind. Overall, my buying experience has been a positive one. I have already referred friends to Bernardsville Volkswagen and will continue to do so. More

This was my first time visiting Bernardsville VW. I had a great experience purchasing my certified Tiguan with Michael Sclafani. He was very honest, friendly and courteous. I was able to get a great deal too great experience purchasing my certified Tiguan with Michael Sclafani. He was very honest, friendly and courteous. I was able to get a great deal too. When I went to pick up the vehicle Michael went over everything with me. He saw that one spot in the car was not vacuumed to his standards and he went out and did this himself! This is commendable customer service. I would highly recommend this dealership. More

Easy sales process, responsive sales person, and came in with attractive pricing versus others I was looking at. Also convenient to where I live for servicing with attractive pricing versus others I was looking at. Also convenient to where I live for servicing More

This dealership stole my deposit of $750.00 and would not work with me to settle this botched transaction. The sales manager told me rudely "Your not getting your deposit back!". This happened because i de work with me to settle this botched transaction. The sales manager told me rudely "Your not getting your deposit back!". This happened because i decided not to wait until february 2012 for a car ordered in november 2011. Please look at their other negative customer review on google before shopping there. Avoid this dealership! More

Peter is a lovely person and he has passion for the cars he is selling. He (and Mark) made my first ever new car purchase easy. I am happy about the price and the car. he is selling. He (and Mark) made my first ever new car purchase easy. I am happy about the price and the car. More