Paul Miller Volkswagen of Bernardsville
Bernardsville, NJ
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2008 VW Jetta SE/ Salisbury Red, 20K miles. Auto/ 6 speed. Found the car & dealership online @ eBay & Craigs List. Read reviews on the dealership & felt pretty comfortable about doing business with the speed. Found the car & dealership online @ eBay & Craigs List. Read reviews on the dealership & felt pretty comfortable about doing business with them. Placed a call & reached agreement on a price with Jesse based on the Pics/Mileage & features I wanted etc. Drove down from Albany, NY region to get the car. Pretty seamless process but I did feel a tad rushed. Brief look over the car & it seemed well detailed with some scuffs/scratches/dings here and there. Some that Jesse pointed out, some I showed to him. Drove the car home & discovered the next morning that the front bumper was off its track & pretty badly scuffed/scraped in several spots, including cracked chrome. I called Jesse & he got the okay from the sales manager for me to return the car for full refund if I wasnt satisfied. Not doing that but annoyed I have to pay to get the bumper looking right since it is more than cosmetic. Good warrantee, base till June, 2012, then certified 2/24 after that. Good thing, because the car has had three issues in my 5 days of ownership. 1) drivers side visor/mirror light doesnt work (it is not the light). Whole unit needs replacing. 2) Passenger side reverse/parking light went out within the first (2) days. 3) The power door locks dont work correctly. Took it to a local dealer today, they replaced (2) door latches, and the locks still arent functioning correctly. My point here is simple. The dealership should have seen the bumper issue & taken care of it BEFORE the sale of this car. Also, do a better/ more thorough job with the certified inspection. Alot of stuff, I know. Overall, I would recommend this dealership for price, professionalism, cleanliness etc to friends/family but suggest they look over and inspect the used inventory more closely in the future. More
Worked wonderfully with an off site purchase based on the Consumer Report system. Made the car we wanted available. Made pick up a charm. Be careful with the meeting with the finance manager. I wasn't pre Consumer Report system. Made the car we wanted available. Made pick up a charm. Be careful with the meeting with the finance manager. I wasn't prepared for the extras I was offered. More
I purchased a new VW Jetta. The experience was top-drawer is all respects. The saleperson communicated with me first by email because I demanded it. Once we agreed to terms, I then called him and set up a vi is all respects. The saleperson communicated with me first by email because I demanded it. Once we agreed to terms, I then called him and set up a visit and test-drive. My salesperson, Kevin McCrea delivered on everything he promised - color combination, delivery date, etc. A very good experience all-around. More
Salesman was sincerely helpful, professional and not pushy! I know this dealership from a previous purchase in the family and would recommend them. My new Jetta Sportswagon has received alot of complim pushy! I know this dealership from a previous purchase in the family and would recommend them. My new Jetta Sportswagon has received alot of compliments from my friends and family! More
They basically treat you like royalty from the moment you walk in till you leave. Having checked many Volkswagen dealer, this one is the best. They give you the best price and always make sure you are satisf walk in till you leave. Having checked many Volkswagen dealer, this one is the best. They give you the best price and always make sure you are satisfied with what you are buying and I for one was very satisfied. The salesman was so nice and EXTREMELY patient with my mom who is a weak with her English. He made sure that we understood everything from car features to finance. Very professional! More
Everyone was professional and knowledgeable. They really worked with me to get the car I wanted at the best price. Once I purchased the car they remained in contact with me to make sure I was happy w really worked with me to get the car I wanted at the best price. Once I purchased the car they remained in contact with me to make sure I was happy with my purchase and that I was totally satisfied (which I was!) I would definitely purchase a car from this dealership again. And the more I drive my new VW the more I love it! More
We have a wonderful experience at this dealership! I have bought quite a few cars over the years and by far this is the best experience I have ever had! I knew exactly the kind of car of wanted and Jar have bought quite a few cars over the years and by far this is the best experience I have ever had! I knew exactly the kind of car of wanted and Jared was so helpful! I love my VW Beetle Convertible and thank you Jared and Barnardsville VW for making this such a great purchasing experience!!! Coleen Malc More
This car buying experience was a pleasure. From the moment we walked in the door, we were not bombarded like you often are in other dealerships. We were given a chance to walk around first and explain moment we walked in the door, we were not bombarded like you often are in other dealerships. We were given a chance to walk around first and explain what we were looking for. At no point during the experience did I feel any pressure from any of the sales people. Michael was friendly and helpful. He was able to answer all questions and give prompt phone call responses. In 2 days I was driving my car home and was completely satisfied. More
Found an excellent deal through Zag.com at this dealerahip. They honored the price with out any bait and switch (as another localdealerahip tried). They gave me an amazing deal on my trade in. Ever dealerahip. They honored the price with out any bait and switch (as another localdealerahip tried). They gave me an amazing deal on my trade in. Every part of my experience here was outstanding. Highly recommended. More
Working with Dan to secure my 2011 jetta was a great experience. Dan the epitome of what a great sales person should be;always willing to help,friendly, and always willing to lend a helping hand. experience. Dan the epitome of what a great sales person should be;always willing to help,friendly, and always willing to lend a helping hand. More

