Paul Miller Volkswagen of Bernardsville

2015 VW Golf R I had been looking at used vehicles on cars.com for a very long time. When I finally decided on the model of car I wanted to buy I found Paul Miller V I had been looking at used vehicles on cars.com for a very long time. When I finally decided on the model of car I wanted to buy I found Paul Miller VW in Bernardsville had several cars that were possibilities. After a disaster the week before in which I drove 6 hours to and from a dealership to see a car that had already been sold (my fault). This time I made sure the cars I wanted to see were still there. The salesman I dealt with, Phil Drogon is a really nice, no pressure, very accommodating type of guy. Paul Miller offered me the highest trade in value for my vehicle that I had gotten up until that point. They worked on the selling price a little bit and they made it easier for me to put a deposit towards the purchase as well. I ended up making another trip back to the dealer the following week because in my haste to make a deal I had forgot to bring all the stuff that went with my trade in (extra keys, parts, etc.). Also I had seen some minor issues on my 'new' car when I brought it home that I had not seen when I had bought it the week before. Phil and everyone that I dealt with at Paul Miller VW were great. They adjusted a door that wasn't closing flush. They buffed out a minor blemish on the hood. Most importantly and impressively they were able to remove a small dent on a crease in the body work that I thought for sure wasn't going to come out. Also while I was waiting for the repairs to be done I ordered some parts which I got at a discount. I work for a company that customers are offered the opportunity to give their reviews on the service we perform. Unfortunately the majority of the reviews are negative because that is human nature. You know the saying, I'm paraphrasing here, an unhappy customer will tell 20 people vs. a happy customer who may tell 1. This is why I realize that it's important to recognize outstanding service. I know I personally wish more satisfied customers would let my boss know that me and my co-workers did a good job. Thanks Phil and crew! I appreciate the way you took care of me and my new ride! More

Oscar Matamoros was great. I highly recommend Oscar to anyone that buys/leases a car through Paul Miller VW. He was very helpful and cared about the deal I was getting. I highly recommend Oscar to anyone that buys/leases a car through Paul Miller VW. He was very helpful and cared about the deal I was getting. More

Excellent deal, top notch service Thorough review of the autos in stock; sensitive to our needs. All in all, the best service we've ever had in terms of shopping and choosing a new au Thorough review of the autos in stock; sensitive to our needs. All in all, the best service we've ever had in terms of shopping and choosing a new auto. More

Easy & Affordable program for Visa L1/L2 Good greeting, Easy way to fill up the form, Efficient process, Affordable deals and of course Reliable car ! The sales agent did everything to make Good greeting, Easy way to fill up the form, Efficient process, Affordable deals and of course Reliable car ! The sales agent did everything to make the deal easy for us. We appreciated it. We are highly satisfied More

Best deal, professional service I was unsure of what model VW I wanted, the salespeople helped me make an educated choice. They were never pushy, never rushed me, but the process wa I was unsure of what model VW I wanted, the salespeople helped me make an educated choice. They were never pushy, never rushed me, but the process was quick and enjoyable nonetheless. I purchased a 2015 VW Jetta at a great deal. More

Willing to deal when others wouldn't I found the vehicle I was looking for on auto trader and decided to send an email with what I thought was a pretty low offer. Next day after a few pho I found the vehicle I was looking for on auto trader and decided to send an email with what I thought was a pretty low offer. Next day after a few phone calls and emails, the offer was accepted. I drove 125 miles each way to get the vehicle. More

Trustworthy staff I recently purchased a used Jetta. With the help of sales person Phil, my experience went very smoothly! I would absolutely recommend this dealership I recently purchased a used Jetta. With the help of sales person Phil, my experience went very smoothly! I would absolutely recommend this dealership to others. More

Awesome dealership I got in touch with Phil and right from the beginning he was great. I drove a good distance to visit dealership and the ride was worth it. Even after I got in touch with Phil and right from the beginning he was great. I drove a good distance to visit dealership and the ride was worth it. Even after purchasing the car he has been in contact with me to make sure that any pending items are handled. I will go back again. Best car buying experience. I would recommend to a friend. More

***Very Good Car Buying Experience *** I drove a good distance to do a trade-in for a very recent Audi A6 at Paul Miller VW. Phil Drogon welcomed me outside in my car. He was very professio I drove a good distance to do a trade-in for a very recent Audi A6 at Paul Miller VW. Phil Drogon welcomed me outside in my car. He was very professional and made my buying experience very enjoyable. The only down fall to Paul Mill VM was that I think they could have done a little better on my trade in. But never the less Phil made it worth me driving the distance and he was able to make me drive off the lot with this remarkable beast of a car. I would definitely recommend this dealership to any one and Phil Drogon is the Sales person you need to see. Thanks again Phil.. More

Best VW dealer on earth I don't wright to many reviews but I have to shout this from the top. Paul Miller VW is the best. I do a lot of my own work so took my 2012 GTI in for I don't wright to many reviews but I have to shout this from the top. Paul Miller VW is the best. I do a lot of my own work so took my 2012 GTI in for an oil change, There prices are very good. It only costs a few $$ more than buying the parts at an auto parts store. Had a recall and asked Andria for a price on a few things I know my car needed. (window switch and cam position sensor). Turned out it was the timing chains and not the sensor. She said let me give you a loaner and I will talk to VW for you as my car was only a few thousand miles out of powertrain warranty. She got everything covered was so nice and updated me every step of the way. They really know the meaning of customer service. I had almost given up of VW dealers having a bad exp with one in Rockaway. More