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Paul Moak Honda

Jackson, MS

4.8
873 Reviews

802 Harding St.

Jackson, MS

39202

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873 Reviews of Paul Moak Honda

March 12, 2021

So far, I have been pleased with everything with Paul Moak Honda Service Department. Everyone has been very nice and they don’t seem to do unnecessary work. More

by wandamiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Another employee handled my service this time but unsure of his name. , Samantha Creel, Betty Brewer
Apr 28, 2021 -

Paul Moak Honda responded

Thank you, Wanda! We are so glad you have had a positive experience with our Honda service department and look forward to working with you for years to come!

February 17, 2021

Great friendly staff. Very helpful and made the whole process very smooth. Would buy another car from this dealer. Chris Rankin, our salesman was very friendly and knowledgeable. Kathleen McNeil made More

by ArmyVet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen McNeil, Chris Rankin
Mar 02, 2021 -

Paul Moak Honda responded

Thanks for sharing about your positive Paul Moak Honda shopping experience for other shoppers to read! The entire team really enjoyed working with you and we appreciate you helping spread the word about the great people and autos at Mississippi's first Honda dealership in Jackson, MS!

January 28, 2021

Alex was very reassuring, knowledgeable, and helpful.He made me feel comfortable with the decision I was making 😊. I truly appreciate the service given to me. More

by Sue68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Warfield, Alex Lewis
Jan 29, 2021 -

Paul Moak Honda responded

Welcome to the Paul Moak Honda Family! We are thrilled you chose to do business with Mississippi's first Honda dealership. Alex and the entire team had a great time working with you and we know you're going to love your Honda for years to come. Thank you for taking the time to share your experience online for other shoppers to read!

January 25, 2021

They were very nice and professional and I feel I got a good deal. I appreciated that explained everything and answered all of my questions fully. More

by bcadams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brady Stevens, Jerome Williams
Jan 29, 2021 -

Paul Moak Honda responded

Thanks for taking the time to share your recent sales experience here at Paul Moak Honda! Jerome really enjoyed working with you and we are thrilled to have you in our Paul Moak Honda family. We appreciate you taking the time to share your feedback online so that others can read for themselves!

January 18, 2021

This dealership is one of the best car dealerships in Jackson. I would recommend doing business with them to all my friends and family. Good job Paul Moak! More

by dhrawls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Brown, Chris Rankin
Jan 22, 2021 -

Paul Moak Honda responded

That's what we love to hear! Thank you for choosing Paul Moak Honda and being such an awesome customer. We appreciate you helping spread the word about the awesome team here at Mississippi's 1st Honda Dealer!

January 17, 2021

Very good and pleasant service. Loaner car VERY helpful. The only caveat was they declined to do a needed update on my GPS, which would have saved me more time. More

by drrer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Carmichael
Jan 22, 2021 -

Paul Moak Honda responded

Thanks for your feedback on your recent service visit. We sure do appreciate you choosing Paul Moak Honda. Please give our service manager a call at 601-914-3560 to discuss to GPS update. We are standing by to assist you.

January 10, 2021

My service person told me that the dealership is shorthanded, which I can certainly understand, given the pandemic. However, he assured me that he could have my daughter’s car serviced by that after More

by alicesclement
Recommend Dealer
No
Employees Worked With
Brent
Jan 22, 2021 -

Paul Moak Honda responded

We apologize for the miscommunication on your recent visit, Alice. You are correct, we were direly shorthanded the day of your visit and follow up phone calls fell through the cracks. We are happy to report our team is back in action, healthy and happy! We promise to take better care of you on your next visit when our Honda professionals you've grown to trust over the years are standing by to serve you!

December 31, 2020

Great selection of vehicles and even better customer service! The Staff here is very friendly and helpful. I Will definitely be doing business here again. More

by jennphi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Stevens, Jerry Warfield 5 stars for both
Jan 07, 2021 -

Paul Moak Honda responded

Thanks for your awesome feedback! Our team really enjoyed working with you and we know you're going to love your new vehicle. We appreciate you taking the time to share your experience online for other shoppers to read, and we look forward to serving you throughout the future!

December 16, 2020

The team (Butch, Bradley, Josh, Megan) were great. This was the fastest purchase ever made, in and out of the dealership in record time with no hassle. It was a great experience. This was my second purchas More

by tgammill00
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Butch, Megan, Josh, Bradley
Jan 07, 2021 -

Paul Moak Honda responded

Thanks for sharing your positive Paul Moak Honda experience online for other shoppers to read! We loved working with you and truly appreciate your loyalty to our dealership--we can not overstate how grateful we are!

December 16, 2020

Good service. Good personnel. No complaints. Clean facility. Nuts on twenty five words. Enough is enough. What is magic about twenty five dumb and dumber. More

by grstn0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Viberg, DiAnn Boykin, Betty Brewer
Jan 07, 2021 -

Paul Moak Honda responded

Haha, we feel the same way. Thanks for being a good sport and helping us out with a review! We always look forward to serving you and appreciate your 5-star rating!

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