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Paul Moak Honda

Jackson, MS

4.8
872 Reviews

802 Harding St.

Jackson, MS

39202

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872 Reviews of Paul Moak Honda

December 06, 2020

Butch, Bradley, Megan, and Josh were great. So friendly, professional, and organized. Their quick response to emails and text messages made it easy to communicate without being on site. When I arrived to p More

by tgammill00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Butch Bandy, Bradley Clark, Josh Dillon, Megan Moore
Dec 16, 2020 -

Paul Moak Honda responded

Thank you for your outstanding review! The entire Paul Moak team enjoyed working with you and we're beyond grateful for your loyalty to our dealership. Customers like you are a dream and we truly appreciate you taking the time to share your positive Paul Moak feedback online for other shoppers to read!

November 28, 2020

The staff is very Responsive with an awesome attitude. I love getting my car serviced because of the friendly faces, the efficient yet; fast service and their guaranteed customer service! More

by Erica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Viberg, Samantha Creel, Betty Brewer, Kevin McDonald
Dec 16, 2020 -

Paul Moak Honda responded

Erica, we couldn't have asked for a better review! Thank you so much for taking the time to share your service experience online for other shoppers to read. We have been servicing Hondas longer than anyone in Mississippi and it's thanks to awesome customers like you! We sure do appreciate you and look forward to continuing to serve you for years to come.

November 25, 2020

What a wonderful team. They did all they can to get me in just what I wanted and in the end I left as one happy customer More

by Shawanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Brown
Dec 16, 2020 -

Paul Moak Honda responded

Thank you, Shawanda, for choosing Paul Moak Honda in Jackson, MS! We really appreciate you sharing your Honda shopping experience online for others to read and understand the way we do business at Paul Moak Honda is much different than traditional car shopping that people dread. Welcome to the Paul Moak Honda family and congrats on your awesome vehicle!

November 23, 2020

Paul Moak Service Department is very courteous, knowledgeable and takes exceptional interest in your needs and desire to have a satisfied customer. A consumer cannot do better. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Viberg, DiAnn Boykin
Dec 16, 2020 -

Paul Moak Honda responded

Steve, your feedback means the world to our entire Honda service team. Thank you for taking the time to share your experience with the service department at Paul Moak Honda. It is our pleasure to serve you and keep your Honda in top condition. We look forward to working with you throughout the future!

November 20, 2020

Paul Moak Honda is a great place to do business has good sales rep that will give you the best deals so if you’re looking for a great deal that’s the place you want to go More

by Shan0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Brown
Dec 16, 2020 -

Paul Moak Honda responded

Thanks so much for your ringing endorsement of the team here at Paul Moak Honda in Jackson, MS! We are so excited to have you in our Paul Moak Honda family and look forward to serving you throughout the future. Thanks again!

November 12, 2020

I was able to get in and out with no problem. They I was able to get in and out with no problem. They completed my service quickly and I was able to enjoy more of my day. More

by ARCHANGEL1906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
Nov 19, 2020 -

Paul Moak Honda responded

That's what we love to hear! Thanks for taking the time to share your positive service experience here at Paul Moak Honda! We always aim to provide fast, friendly, expert Honda service so that we can get you on your way. We look forward to serving you throughout the future!

November 02, 2020

I loved my experience at Paul moak Honda the sales person ms Mary was wonderful she went above and beyond to help me. It was great experience for me. More

by syndericapolk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Lewis, Mary Brown
Nov 19, 2020 -

Paul Moak Honda responded

Thanks for sharing your positive Paul Moak Honda sales experience online for other shoppers to read. Mary really enjoyed working with you and we look forward to serving you throughout the future! Thanks again!

October 29, 2020

Oil change. They were ready for me when I got there and finished in 20 minutes. Excellent service and fast. I appreciate the service department. More

by Andy Everett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Creel, DiAnn Boykin, Betty Brewer
Oct 30, 2020 -

Paul Moak Honda responded

Thanks for your 5-star rating and comments, Andy! Always our pleasure to serve you and take care of your Honda--thanks for being such a special customer!

October 10, 2020

I worked with Samantha in the service department and Randy in the parts department. They both were very courteous and knowledgeable. I felt like a valuable customer not just a number on a service reques More

by TomS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Creel, Betty Brewer, Randy Thompson
Oct 23, 2020 -

Paul Moak Honda responded

Tom, thank you for taking the time to share about your recent Honda service and parts interactions here at Paul Moak Honda in Jackson, MS. Our entire team enjoyed serving you and looks forward to doing so again in the future. You are correct--we care about our customers as individuals and friends. It's the personal approach that truly makes the difference!

October 09, 2020

Fast and reliable service. Had a suspension problem which was fixed and had me out the door within an hour. Great customer service. Thanks so much! More

by SamD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Viberg, Samantha Creel, DiAnn Boykin, Jeff Klein, Betty Brewer
Oct 23, 2020 -

Paul Moak Honda responded

That's what we love to hear! Thanks for taking the time to post a 5-star rating. It means a lot to us and helps other Honda owners feel comfortable trusting the experts at Paul Moak Honda!

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