Paul Moak Honda

Customer Service? I must have talked to the wrong person on the wrong day. I received a phone call about my application but when I called I got attitude and told to get I must have talked to the wrong person on the wrong day. I received a phone call about my application but when I called I got attitude and told to get a loan from the bank because he didn't know what was on my application. If you are going to call someone and be rude give the number to the next associate! Customer service really stunk that day! More

Returning, Satisfied Customer Bought my second car from Paul Moak Honda and both experiences were positive. My salesperson, Mr. Smith, was friendly, knowledgeable and provided grea Bought my second car from Paul Moak Honda and both experiences were positive. My salesperson, Mr. Smith, was friendly, knowledgeable and provided great customer service. I have recommended Paul Moak in the past and will certainly do so in the future! More

New Car Purchase We were very pleased with the manner in which we were greeted by a salesman and sales manager. They both were very friendly and professional. I rea We were very pleased with the manner in which we were greeted by a salesman and sales manager. They both were very friendly and professional. I really was not going to buy a new car today, but drove out with a new Honda Civic. Such a nice vehicle. The price was right and the color choice was perfect They worked with us on the trade-in. More

Great Staff I spent two weeks trying to decide on buying a CRV. I met Jarvis and Butch day 1 and they were great. There was a back and forth relationship about pr I spent two weeks trying to decide on buying a CRV. I met Jarvis and Butch day 1 and they were great. There was a back and forth relationship about price and payments but they made it fun. Some dealerships make car buying stressful but I never felt stressed at Paul Moak Honda. I have been with this dealership now for 8 years, I bought my first Honda, an Accord, there when I found out we were expecting our first child. I love the service department and the staff. So today buying the new CRV I was happy to be staying with "family" . More

Courtesy and professionalism sums it up. I called Paul Moak Honda on Thursday to inquire about a vehicle I had seen on their website. After speaking with Butch, he informed me that he had ju I called Paul Moak Honda on Thursday to inquire about a vehicle I had seen on their website. After speaking with Butch, he informed me that he had just the vehicle I was looking for. We scheduled a tentative appointment for Saturday . Butch called Saturday morning to confirm our appointment. From the moment I walked in that building I was greeted with smiles and courtesy and professional friendliness. Butch was handling another sale and introduced me to a very attentive young woman to take care of me until he finished his other customer. Mary took excellent care of me and Butcher kept check on me. I could not have asked for better service. I would recommend Paul Moak Honda to anyone looking to purchase a car. Great service. Thanks Butch and Mary. More

Best experience buying a vehicle ever! Butch Bandy and Jarvis Smith made buying a vehicle actually fun! They were both friendly,attentive and went out of there way for me. I bought a used T Butch Bandy and Jarvis Smith made buying a vehicle actually fun! They were both friendly,attentive and went out of there way for me. I bought a used Toyata from Paul Moak. Unknown to me The vehicle had a recalled part, Butch and Jarvis came to work early took the truck to have the part replaced and had it waiting for me when I came to pick it up. More

Purchase of 1st vehicle with Paul Moak Honda They exceeded our expectations in how they worked with us so that we could buy the vehicle that would meet our needs in every way! We will be return They exceeded our expectations in how they worked with us so that we could buy the vehicle that would meet our needs in every way! We will be return customers and tell friends and family to visit this dealership. More

Incredible Sales & Leasing Consultant I was blown away with the exceptional service Martel Braymer provided! He knows how to build a great rapport with clients and is genuinely dedicated t I was blown away with the exceptional service Martel Braymer provided! He knows how to build a great rapport with clients and is genuinely dedicated to satisfying each individual need. He is not only sincere but extremely personable and I would recommend him to anyone looking to buy from a great dealership. Martel is knowledgeable and truly cares about the impact he has on his clients. I love my Honda Accord and I couldn't have made the purchase through a more qualified company. More

Considerate, compassionate care and service! i just purchased a Pilot from Paul Moak Honda and was delighted to find the staff not only professional but compassionate and concerned that I get the i just purchased a Pilot from Paul Moak Honda and was delighted to find the staff not only professional but compassionate and concerned that I get the car that fit my needs. Martel Brayner worked so patiently and without pressuring me. Then Butch was great in the negotiations so that I got the car I wanted and felt it was a fair deal for us all. And then Martel did a fantastic job orienting me to the vehicle and made me comfortable to call him any time if I had any questions. Fine folks and great service! More

Happy Customer Excellent service. Knowledgable staff. Customer friendly. I felt comfortable and feel good about my first purchased car. I would recommend anyone to P Excellent service. Knowledgable staff. Customer friendly. I felt comfortable and feel good about my first purchased car. I would recommend anyone to Paul Moak Honda More