Paul Moak Honda

I have never been treated as well at a dealership as I was when I visited Paul Moak Honda. I had been watching their on-line adds and knew what vehicle I was looking for. The sales person, Dick Kraft, was was when I visited Paul Moak Honda. I had been watching their on-line adds and knew what vehicle I was looking for. The sales person, Dick Kraft, was most helpful, but not pushy or manipulative. He provided thorough information about the vehicle, treated me with utmost respect, and let me take it so that my mechanic could look it over. The used but Honda certified Odyssee van was all that Paul Moak had advertised it to be. The price that we negotiated was the exact price I had in mind when I went into the dealership.I think I was happier when I left that I have ever been after buying a car. Oh yes, the rest of the staff, I think their names were Larry and John,were also cordial. The next time I'm in the market Paul Moak will be the first place I look (after checking out their on-line adds!). I'll also ask for the same salesperson, Dick Kraft. More

I immediately felt comfortable at this dealership. My salesperson Alex Lewis was friendly and available, but not forceful or trying too hard to just sell anything. Alex worked to find the best car he co salesperson Alex Lewis was friendly and available, but not forceful or trying too hard to just sell anything. Alex worked to find the best car he could in my price range. He presented me with several options and kept in contact with me. I did not decide to buy this car overnight! I did my research. For me, this was a big decision and he gave me the space to make what I thought was an informed decision without trying to distract me with bells and whistles. I felt as if he listened to what my needs were and respected that I was on a budget. I got a GREAT deal, but it has all the frills that I needed and wanted. I didn't even expect to buy a new car. I came to look at used cars (which he showed me as well), but I just couldn't beat the price for a new one! I'd been looking at cars for a while. I looked at other dealerships. I looked at cars online. I even looked at rental car sales at Hertz and Enterprise. No disrespect to those places, but Paul Moak was the front runner by far because of the service Alex provided and the price. I was nervous about the car buying process. But, Alex was up front and stuck to his word which made the process go very smoothly. It is possible to get great service at a really good price. More

Don was my sales person. He was awesome! Friendly, not pushy, well informed. I will tell anyone looking for a car, go see Don at Paul Moak Honda. Jonathan helped me get financing. Again, one more awe pushy, well informed. I will tell anyone looking for a car, go see Don at Paul Moak Honda. Jonathan helped me get financing. Again, one more awesome guy. He worked and worked to get me a good rate and great price. Paul Moak Honda is by far, the best dealership I have ever dealt with. More

Upon my last visit to Paul Moak Honda of Jackson, as usual, Samantha Creel was extremely helpful and accomodating in keeping me informed of the progress of my Honda CR-V service progress. Also, the hea usual, Samantha Creel was extremely helpful and accomodating in keeping me informed of the progress of my Honda CR-V service progress. Also, the head technician, Jeff Klein came out personally to explain to me the problem and took the time to answer some questions I had that were unrelated directly to the problem related to my visit. I was very appreciative of Jeff answering my questions without making me feel rushed and also taking the time to educate me on other aspects of my engine. Samantha and Jeff are always so professional and I appreciate the fact that I feel like I am always treated as an individual with a unique automobile rather than "rushed in and rushed out" as I have heard from friends who take their vehicles other places to be serviced. I take care of my vehicle as I was taught by my father (he taught us to take the very BEST care of our vehicles as possible) and I appreciate the fact that every single time I take my vehicle in for service at Paul Moak Honda, they treat my vehicle like I treat it. More

We purchased a 2011 Odyssey Touring Van by phone. The price was right for us, and their was no negoiating. A trust was established between both parties and Mr Mcloud proceeded with getting vehicle ready price was right for us, and their was no negoiating. A trust was established between both parties and Mr Mcloud proceeded with getting vehicle ready for us since we were from out of state. We would certainly do business with them again and definitely be glad to recommend them to anyone else looking for a vehicle. Charlie gave us a good overview of the "bells and whistles" in the vehicle. More

The thing the impressed me most was, when I pulled onto the lot the salesmen didn't come at me like I was road kill and they were buzzards. That has always turned me off when looking for a vehicle. I would the lot the salesmen didn't come at me like I was road kill and they were buzzards. That has always turned me off when looking for a vehicle. I would definitely recommend this dealership to others. More

The salesman that worked with me was very knowledgeable. He was easy to talk to and very pesonable. He was not pushy like other car salesman with whom I have spoken to. eceived more than expect. I am Very He was easy to talk to and very pesonable. He was not pushy like other car salesman with whom I have spoken to. eceived more than expect. I am Very satisfied with purchase and would do business with this dealership in the future, as well as recommend it to others. More

Super friendly people that did everything within their power to get me the exact vehicle that my wife wanted. They gave me the best price out of the 3 local honda dealerships. Ive always had a strong di power to get me the exact vehicle that my wife wanted. They gave me the best price out of the 3 local honda dealerships. Ive always had a strong dislike for new car dealers because of the strong pressure to buy a vehicle, but with johnathan and don i never felt that i had to buy a car before i could leave. I was even told after being told the price on my wifes accord that i could take it to the other dealer that i was working with to see if they could beat it. i would recomend strongly buying from them and im saying that not on comission. Robbie Swindle More

I have had service performed on several vehicles at a number of dealerships over the years, and PM Honda probably ties for 1st with a local luxury car dealership for awesome service. Whenever I have tak number of dealerships over the years, and PM Honda probably ties for 1st with a local luxury car dealership for awesome service. Whenever I have taken my vehicle there for a particular service, I never feel pressured into having additional unnecessary/excessive services performed (as seems to be the strategy with other places I've visited). If the staff feels like there is a service that is critical to maintenance that they need to bring to my attention, they promptly call, provide the details I need (i.e. cost for labor/parts, duration to completion, etc.), and then let me make the call. Every part of that office is efficient and smooth for the customer, from the cashier's station to service tech. They make vehicle maintenance as painless as possible...the only regret I have is that I didn't purchase my vehicle from them! Can't say enough good things about them - they rock. :-) More

Stopped by late on Friday night and were treated very well by Stevie and Latrail. Arranged to come back Saturday morning with my daughter to test drive. We got there a little early and Latrail was busy well by Stevie and Latrail. Arranged to come back Saturday morning with my daughter to test drive. We got there a little early and Latrail was busy but was ready to help us well before the arranged time. I think we got a very good deal on a very good car that will be very safe for my daughter to drive to college. They had to work hard to get us financing we were satisfied with. Throughout the whole process we were treated very considerately. More