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Paul Moak Subaru

Jackson, MS

4.9
799 Reviews

740 Larson Street

Jackson, MS

39202

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799 Reviews of Paul Moak Subaru

June 17, 2026

I’ve bought 4 cars there in the last 6 years. Always feel like I’m treated well. More

by kjgraeber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Chip Burns, Morgan Goslin
June 17, 2026

Service department repaired vehicle as per quote and timely car was cleaned and checked before given to us More

by Carter72g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca McCarty, Morgan Goslin, Troy Mallett, Ced Jones
June 15, 2026

Our salesman, Chip, was very prompt and helpful. We received the most excellent, professional service. I am pleased with the professionalism and decorum of this dealership. More

by natashahuntellis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chip Burns
Jun 17, 2026 -

Paul Moak Subaru responded

Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 15, 2026

Very friendly and knowledgeable. Took as much time as necessary to explain everything about our new vehicle. The sales team was great. The only negative issue I had was that the used More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel. Used car manager. Poor, Ashley Herrin, Michael Keeton
Jun 17, 2026 -

Paul Moak Subaru responded

Hello Robert, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (601) 352-2700 when you have a chance. Thank you, and we look forward to hearing from you.

June 05, 2026

Another smooth transaction at Paul Moak Subaru, worked with Brian in service and as always excellent work. More

by larrytortorella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baskin
Jun 08, 2026 -

Paul Moak Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2026

Very friendly staff. They explained everything in detail to where I understood. Sat down and answered all my questions and did not rush me More

by helencarney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Michael Pittman, Morgan Goslin
Jun 08, 2026 -

Paul Moak Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

June 05, 2026

I visited this dealership a couple of times before getting my car. The process was relatively smooth. Michael Keeton was my initial salea representstive. He was helpful, gave me options, but didn't pu More

by CSmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel was really helpful and nice., John Scarbrough, Michael Keeton, David Cohen
Jun 05, 2026 -

Paul Moak Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Paul Moak Subaru. Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2026

We have had good experiences with the buying process. We bought our Outback a year ago and love it. More

by hbhutchins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baskin
Jun 05, 2026 -

Paul Moak Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 01, 2026

It was all great until the first routine service converted by warranty. Took 2 hours to get an oil change. I was stuck in a town 1.5 hours from my house. No way to go anywhere. That was a long ti More

by rox
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No, clue.
Jun 10, 2026 -

Paul Moak Subaru responded

Hi Rox, we appreciate your honest feedback, as we are always looking for ways to improve. We have a Subaru service loaner fleet you can use on your next visit so that you do not have to wait at the dealership. Our service advisors should have offered that to you on your last visit but we wanted to make sure you know about it to take advantage of it in the future!

May 28, 2026

Your service department is the reason I continue to buy Subaru cars! They are super and I have upmost respect for my service manager Morgan. He is always available to help his customers! Hats off to the fo More

by efcopeland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pittman, Morgan Goslin, John Pendleton
Jun 01, 2026 -

Paul Moak Subaru responded

Hi, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!

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