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Paul Moak Subaru

Jackson, MS

4.9
828 Reviews

740 Larson Street

Jackson, MS

39202

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828 Reviews of Paul Moak Subaru

September 02, 2026

The service department is very personable and accommodating. My experience with them is always great. They have gone out of their way for me with scheduling and answering my questions. More

by Juliekelley75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Michael Pittman, Morgan Goslin
September 02, 2026

Best car buying experience I’ve ever had. The service is phenomenal. The staff are always so kind and professional. The waiting area and bathrooms are always kept very nice and clean so that More

by Clarissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hammons, Brian Baskin, Rebecca McCarty, Michael Pittman, Morgan Goslin, Troy Mallett, Ced Jones, Jonathan Pfister, Todd Druery, John Pendleton
September 01, 2026

Really impressed with the customer service. I recently purchased a used Solterra, and this was its first service. We were treated very kindly as the whole service department learned from the e More

by jplillyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Morgan Goslin
August 28, 2026

Paul Moak had a terrific and helpful service department. I had service performed yesterday and was able to get a loaner as I had another commitment for the day. More

by Ben and Connie Rush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Michael Pittman, Morgan Goslin
August 27, 2026

Service department is excellent. Brian and Morgan are wonderful. Great place to service your vehicle, and sales is wonderful to work with as well. I’ll only service my vehicle here! More

by Msmammaherrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hammons, Brian Baskin, Michael Pittman, Morgan Goslin, Troy Mallett, Ced Jones, Jonathan Pfister, Todd Druery, John Pendleton
August 27, 2026

Everyone Is helpful and engaged in conversation whether they were in the service department or not. The final explanation of services rendered and services that will be required next time was clear. More

by rosemont4551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Morgan Goslin
August 18, 2026

There were hurdles to jump in fixing my car. Brian and the dealership worked hard to get things done. We are appreciative and will return for future needs. Thank You. More

by alisagoldsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The technician that worked on my car. I'm sorry don’t recall the name, Rick Hammons, Brian Baskin
Aug 27, 2026 -

Paul Moak Subaru responded

Hi, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

August 18, 2026

I always receive excellent service from check in to check out with technician explaining service needed and completed. More

by Wnlancaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baskin
Aug 27, 2026 -

Paul Moak Subaru responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

August 17, 2026

Great service and excellent customer support in purchasing my Outback. Thanks for being a part of Jackson area. More

by cwhite0508
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Chip Burns, Ashley Herrin
Aug 19, 2026 -

Paul Moak Subaru responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 14, 2026

Paul Moak Subaru is a top notch dealership that offers excellent customer service! During recent travels, I had an issue with my battery. Although I didn’t have an appointment, they told me to come by and More

by melissawilson601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Morgan Goslin
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