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Paul Moak Subaru

Jackson, MS

4.9
657 Reviews

740 Larson Street

Jackson, MS

39202

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657 Reviews of Paul Moak Subaru

August 09, 2023

As usual my visit with the Paul Moak Subaru folks was a pleasant experience….just like it always is. More

by Barney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Morgan Goslin, Todd Druery
Aug 09, 2023 -

Barney responded

This is a great company with great employees and management. It's always a pleasant, no stress, visit.

August 07, 2023

Fixed my AC issue swiftly and competently. Everyone was very nice and professional at the dealership. More

by stephgandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
Aug 11, 2023 -

Paul Moak Subaru responded

Hi, we are so happy to read such a great review about Paul Moak Subaru! If you have any further questions, please give us a call. We're always happy to help!

August 07, 2023

Paul Moak Subaru service has always been fantastic. We took our Outback in for small noise issue and it was fixed quickly. Great professionals at service counter and in service area. Thanks! More

by waynesallystroupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
Aug 11, 2023 -

Paul Moak Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2023

I trade and buy every 3 years one of the best dealers I’ve done business with ✅ More

by gdsi2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Dillon, Adam Barnett
Aug 08, 2023 -

Paul Moak Subaru responded

Hi, thank you so much for your positive comments about Paul Moak Subaru! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 31, 2023

Great service and always a pleasure to work with. Morgan is the best service manager I’ve ever worked with and I have had cars serviced at Mercedes and Porsche! More

by LT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pittman, Morgan Goslin
Aug 02, 2023 -

Paul Moak Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Paul Moak Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 28, 2023

Brian B. always makes sure my 2015 Legacy gets everything it needs and nothing it doesn't. Good setting for waiting for your car (better once the renovation i More

by cooperkj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baskin
Jul 30, 2023 -

Paul Moak Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Paul Moak Subaru. If you have any further questions, please give us a call. We're always happy to help!

July 28, 2023

Making the appointment was very easy. Service was professional and extremely quick. I have not had a bad experience so far! Kudos! More

by sgcaraway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baskin
Jul 30, 2023 -

Paul Moak Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 24, 2023

Paul Moak people have always been very nice and helpful from the start. We’re on a friendly first name basis with them all. More

by sonnyhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Morgan Goslin
Jul 30, 2023 -

Paul Moak Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2023

The experience was good minus the financing . The finance manager did not shop rates for me . He said he did not because he didn’t want to hurt my score . I had to take time to shop and also ask More

by annastrider
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Dillon, Adam Barnett
Jul 24, 2023 -

Paul Moak Subaru responded

Hi Annastrider, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please contact John Scarbrough, General Manager, at 601-630-2120. We look forward to hearing from you.

July 20, 2023

Excellent. Very nice customer service. Salesman and finance person were great. Pleased with explanation regarding the car and the finance part More

by tjhamill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chip Burns, Josh Dillon
Jul 27, 2023 -

Paul Moak Subaru responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Aug 16, 2023 -

tjhamill responded

Thank you.

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