
Paul Moak Subaru
Jackson, MS
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657 Reviews of Paul Moak Subaru
Paul Moak Subaru service has always been fantastic. We took our Outback in for small noise issue and it was fixed quickly. Great professionals at service counter and in service area. Thanks! We took our Outback in for small noise issue and it was fixed quickly. Great professionals at service counter and in service area. Thanks! More
Great service and always a pleasure to work with. Morgan is the best service manager I’ve ever worked with and I have had cars serviced at Mercedes and Porsche! Morgan is the best service manager I’ve ever worked with and I have had cars serviced at Mercedes and Porsche! More
Brian B. always makes sure my 2015 Legacy gets everything it needs and nothing it doesn't. Good setting for waiting for your car (better once the renovation i always makes sure my 2015 Legacy gets everything it needs and nothing it doesn't. Good setting for waiting for your car (better once the renovation is completed!) though I got a free loaner last time. More
The experience was good minus the financing . The finance manager did not shop rates for me . He said he did not because he didn’t want to hurt my score . I had to take time to shop and also ask The finance manager did not shop rates for me . He said he did not because he didn’t want to hurt my score . I had to take time to shop and also ask him to try to get a better rate . If I had not asked he would have just locked me in at a rate that was not best. Also after I changed rate I had to redo paperwork two times . First time he had original rate . Second time he had incorrect dollar amount. I did not get any type of deal on car . Paid MSRP. I guess this is to be considered on a new car. Would have been nice to feel like they gave me some sort of discount or additional accessory . Overall, experience was good minus financing . I will not deal with their financing in the future . More
Excellent. Very nice customer service. Salesman and finance person were great. Pleased with explanation regarding the car and the finance part Very nice customer service. Salesman and finance person were great. Pleased with explanation regarding the car and the finance part More