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Paul Moak Subaru

Jackson, MS

4.9
793 Reviews

740 Larson Street

Jackson, MS

39202

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793 Reviews of Paul Moak Subaru

May 19, 2026

Two prior visits - great! This visit was so disrespectful with consumer agent. No, greeting - just spooky and waiting for me to say something- so why did he come out the door More

by Subaru Terri
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure - but I think maybe Brian
May 22, 2026 -

Paul Moak Subaru responded

Hello, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to John Scarbrough, General Manager, at 601-360-2120 at your earliest convenience to discuss how we can turn this experience into a positive one.

May 18, 2026

Normal service call. Was well treated and job done quickly. I recommend them highly. Good people More

by Schwartzed216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
May 22, 2026 -

Paul Moak Subaru responded

Hello, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

May 18, 2026

Great Service Dept My engineer light came on late Thrs 5/14/2026. Morgan fit me in Friday and got everything working. Thx to Morgan and Paul Moak service dept. More

by drlemmons30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
May 22, 2026 -

Paul Moak Subaru responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Moak Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 17, 2026

They have been very very good from start to finish. Great service department. I really like the videos for the service of the cat More

by tidbits-pane.6t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Morgan Goslin
May 23, 2026 -

Paul Moak Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 14, 2026

I’ve used Paul Moak Honda for 20 years now. I trust the sales team and Kathleen in finance whole heartedly. They make the sales process seamless. Buying a car can be such a stressful experience More

by bnall0205
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex and Kathleen at Paul Moak Honda
May 25, 2026 -

Paul Moak Subaru responded

Hi, we are so happy to read such a great review about Paul Moak Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 12, 2026

Everyone is very nice and knowledgeable. The service center was punctual and did a great job on my vehicle. More

by Celina L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hammons, Brian Baskin, Michael Pittman, Morgan Goslin, Jonathan Pfister, Todd Druery, John Pendleton
May 21, 2026 -

Paul Moak Subaru responded

Hi Celina, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 06, 2026

Exceptional personal service and courtesy extended on each visit. Very different and welcome experience from other big dealerships ! The Paul Moak Team makes it pleasure to have a service call. Thanks! More

by marita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baskin
May 21, 2026 -

Paul Moak Subaru responded

Hello Marita, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2026

everything from beginning to end was very easy working with a great team of people More

by dorothytohill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Herrin, Michael Keeton
May 21, 2026 -

Paul Moak Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2026

Everyone is super helpful and pleasant. The dealership itself is always sparkling clean! And ai never have to wait for a long time for the service to be completed! More

by emmemac1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baskin
May 19, 2026 -

Paul Moak Subaru responded

Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

May 01, 2026

Everything went great. Very professional . Fixed problem. I would go back with my Subaru. Left happy More

by wcannan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baskin
May 19, 2026 -

Paul Moak Subaru responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Paul Moak Subaru. Until the next time we meet, take care!

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