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Paul Moak Subaru

Jackson, MS

4.9
830 Reviews

740 Larson Street

Jackson, MS

39202

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830 Reviews of Paul Moak Subaru

October 28, 2019

New car keys Just needed a set of ignition keys cut although they are very expensive the gentleman was helpful and courteous I am to return on Wednesday to pick th More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Hancock
Nov 14, 2019 -

Paul Moak Subaru responded

Jim, thanks for sharing your feedback online for others to read. Car keys these days are not what they used to be, are they?! They are highly technical and come with a higher cost than the metal keys of the past. We are standing by to assist you and make sure everything continues to go smoothly for you and your ownership experience.

September 27, 2019

Best experience buying car ever! Very positive experience! Lynn was great to work with..friendly, very knowledgeable and no game playing! She spent a lot of time with me, I was high More

by Cary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Warfield, Lynn Hancock
Oct 11, 2019 -

Paul Moak Subaru responded

Well we are just delighted to read your feedback about your experience with the team at Paul Moak Subaru, as well as the Subaru brand! Thanks for being such a special customer--Lynn absolutely loved working with you and we all consider you a friend! Look forward to taking good care of your Subaru for years to come! Thanks so much for the recommendation!

September 02, 2019

Thank You! Rick was very helpful in working in an appointment for our son’s car. While we were waiting, the sales and service team visited with us and answered q More

by For,dkn468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hammons
Oct 11, 2019 -

Paul Moak Subaru responded

Thanks so much for taking the time to post an online review from your experience with our service team. It was our pleasure to assist you family and we are here for you as needed throughout the future! Thanks again and safe travels from your friends at Paul Moak!

August 28, 2019

Great first car buying experience They have awesome customer service! Bradley, Butch, and Ashley were all helpful, patient, and friendly! I’m already in love with my car! Would recomme More

by Klogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Herrin, Bradley Clark, Butch Bandy
Aug 28, 2019 -

Paul Moak Subaru responded

Welcome to the Paul Moak Subaru family!! Our team loved working with you and we are so excited to have you behind the wheel of a Subie! Thank you for the recommendation--we are here to serve you throughout the future!

August 09, 2019

Car maintenance The service department is professional, friendly, and thoughtful. They make sure to explain options and what is needed in understandable terms. The wa More

by Gigi,ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
July 24, 2019

Tops in customer service! Excellent customer service! Morgan is always extra nice...,you feel like family! They are always get you in immediately, and give you an estimate as More

by Jean1640
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure what his name is, but the gentleman that takes your money! He’s a really nice guy!, Morgan Goslin
Jul 25, 2019 -

Paul Moak Subaru responded

Thanks for the great feedback on our service team! We always enjoy working with you and appreciate your loyalty to Paul Moak Subaru!

July 19, 2019

Buy a Subaru Pleasant experience purchasing a car at Paul Moak Subaru. No undue pressure. Explained all the features. Always a pleasure to deal with Lynn. She show More

by Luvasubaru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The gentleman who cleaned the car for delivery did a great job. , Jerry Warfield, Rebecca McCarty, Lynn Hancock
Jul 19, 2019 -

Paul Moak Subaru responded

Thank you for taking the time to share your pleasant Paul Moak experience online for other shoppers to read. Welcome to the Paul Moak Subaru family! Our team had a great time working with you and we know you're going to have years of fun adventures ahead in your new Subaru!

June 10, 2019

You are mistaken no one worked closely with me. I left a message with the GM of Subaru asking him to please call me and sell me a Subaru. No one returned the call. You all said in a rebuttal that yo More

by LBelk
Customer Service
Recommend Dealer
No
Employees Worked With
Jerry Warfield did not return a message and does not need to at this point., Jerry Warfield
Jun 10, 2019 -

Paul Moak Subaru responded

Ms. Belk, we take accountability for miscommunication with you and offer our sincere apologies. We know you will enjoy your Subaru--it's a great brand and we are always delighted when new customers fall in love with it!

May 24, 2019

Always good Staff treat customers well. Easy check-in for service, pleasant place to wait for car (with snacks and coffee and water). All service is explained. C More

by CarOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pittman, Brian Baskin, Morgan Goslin
Jun 18, 2019 -

Paul Moak Subaru responded

Thanks for taking the time to share your positive experience with our dealership and team members online for others to read. It's always a pleasure to work with you and keep your Subaru in tip-top shape.

May 02, 2019

Excellent service! The professional know how and courtesy is easily recognizable with their top priorities not only to make sure your vehicle runs well but also runs saf More

by Subaru lover!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hammons, Brian Baskin, Michael Pittman, Morgan Goslin
Jun 18, 2019 -

Paul Moak Subaru responded

We love to hear your feedback! Thanks so much for posting online for others to read about how our team treats our valued customers. It's always a pleasure to work with you!

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